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Nairaland Forum / Nairaland / General / Business / Unauthorized Card Debit (630 Views)
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Unauthorized Card Debit by Didijiji: 12:54pm On Nov 24, 2019 |
Please I need help Nairalanders. I just got this alert in my account and I didn't authorize it. Acct: ********** The Naira equivalent of USD18.17 has been authorized for the Transaction done on DNH*GODADDY.COM 480-5058855 AZUS How can get this resolved |
Re: Unauthorized Card Debit by nlPoster: 12:56pm On Nov 24, 2019 |
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Re: Unauthorized Card Debit by Nobody: 1:02pm On Nov 24, 2019 |
Have you used Godaddy before, if yes go stop automatic renewal |
Re: Unauthorized Card Debit by Didijiji: 1:13pm On Nov 24, 2019 |
I have not used them before |
Re: Unauthorized Card Debit by donpedro11(m): 1:23pm On Nov 24, 2019 |
Didijiji: Well I think you have, and It will continue till you have it deactivated |
Re: Unauthorized Card Debit by Didijiji: 1:25pm On Nov 24, 2019 |
donpedro11:How do I deactivate it? I don't even have a website |
Re: Unauthorized Card Debit by donpedro11(m): 1:33pm On Nov 24, 2019 |
Didijiji: I don't think anyone has access to your card details except you, and definitely am 100% sure that's a domain renewal, can you screenshot your mail or the message in full because I know it your mail was used, you gonna get mails from go daddy |
Re: Unauthorized Card Debit by Didijiji: 2:03pm On Nov 24, 2019 |
donpedro11: |
Re: Unauthorized Card Debit by donpedro11(m): 2:29pm On Nov 24, 2019 |
[quote author=Didijiji post=84322333][/quote] Yep that sums it up, call me anyways 0815-275-8017, OK you can call me, will tell you how |
Re: Unauthorized Card Debit by ComputipsTech: 3:22pm On Nov 24, 2019 |
donpedro11: Isn't it a bit too forward and extremely presumptuous of you to assume that no one has gained access to his card or card details. It's not as if you both stay together or something. (And how on earth can you just assume it is a renewal, no where was it stated that it was renewal?) The OP clearly states he hasn't used godaddy before, if this is true, you have no help to render him (unless you are a bank). At OP, if you are sure you have not used godaddy before, you have to take action and change your card details. |
Re: Unauthorized Card Debit by Didijiji: 5:37pm On Nov 24, 2019 |
ComputipsTech:Thank you. I have not used them before and can't remember using my card to do it for anyone last year to warrant a renewal today. My card was with me when I got this alert |
Re: Unauthorized Card Debit by ComputipsTech: 6:05pm On Nov 24, 2019 |
Didijiji:Card transactions on godaddy are quite secure, with various verification methods such as name on card, card number, the 3 numbers at the back etc and finally OTP (I only know about GTBank). Or unless you linked your card to PayPal and someone gained access to the PayPal account. In both cases this are unauthorized usage. You have 2 options, Contact your bank to complain about it, the fund might still be on your ledger balance, it can be blocked. In the case that it has left your ledger balance, contact your bank still to make a complain and Also contact godaddy to report the fraudulent use of you card, provide the card details to them and they will probably blocked the account that used your card (you have to prove you own the card) and even make a refund to you. P.S: aside from the mail from your bank, did you get a mail from godaddy (I'm guessing not) |
Re: Unauthorized Card Debit by Didijiji: 6:25pm On Nov 24, 2019 |
ComputipsTech:I didn't get a mail from them. Ia had no dealing with Paypal. I have mailed my bank and will lodge a formal complaint tomorrow. Didn't get any OTP. I use GT |
Re: Unauthorized Card Debit by donpedro11(m): 8:09am On Nov 25, 2019 |
ComputipsTech: Ok sir am very sorry sir Carry on my good sir |
Re: Unauthorized Card Debit by Didijiji: 8:43am On Nov 25, 2019 |
Please who has an email i can reach them on? |
Re: Unauthorized Card Debit by ComputipsTech: 11:28am On Nov 25, 2019 |
Didijiji:Go to godaddy.com, scroll down to the bottom to help center and click Contact Us |
Re: Unauthorized Card Debit by Didijiji: 11:41am On Nov 25, 2019 |
ComputipsTech:Have done that. Saw a foreign number that isn't connecting |
Re: Unauthorized Card Debit by ComputipsTech: 11:43am On Nov 25, 2019 |
Didijiji:Oh yes, phone is usually a faster way to get resolution on go daddy. Keep trying |
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