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IT Officer (graduate Trainee) @ Abbey Mortgage Bank Plc by Maxbush1(m): 2:53pm On Dec 20, 2019 |
IT technical support officer is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Key responsibilities Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues Troubleshoot system and network problems, diagnosing and solving hardware or software faults Replace parts as required Provide support, including procedural documentation and relevant reports Follow diagrams and written instructions to repair a fault or set up a system Support the roll-out of new applications Set up new users’ accounts and profiles and deal with password issues Respond within agreed time limits to call-outs Work continuously on a task until completion (or referral to third parties, if appropriate) Priorities and manage many open cases at one time> Rapidly establish a good working relationship with customers and other professionals, such as software developers Test and evaluate new technology Conduct electrical safety checks on computer equipment. Qualifications, Skills and Experience Required Bachelor’s degree in Computer Science or Engineering Recent graduate Good project management and team working abilities Commitment to gaining professional qualifications and ongoing self-development Skills and Competence A technical, logical thought process Problem-solving skills Well versed with MS Suite An ability to stick to strict deadlines An ability to priorities and delegate A keen eye for detail Also worth noting is the occasionally physical nature of the role as they may have to lift and carry heavy equipment. Closing Date December 31, 2019 Note Only shortlisted candidates will be invited for a test. Abbey Mortgage Bank reserves the right to stop further action on this job vacancy notice https://www.abbeymortgagebank.com/jobs/it-officer-graduate-trainee/ Deadline December 31 2019 #micdigitals |
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