Rovedana Limited is a business process outsourcing company delivering bespoke service to her clients based on identified needs. Our offerings include HR Outsourcing, Bookkeeping and Accounting Services and Health Insurance, IT Outsourcing.

We continuously innovate and deploy workable solutions to solve our clients’ challenges, leveraging on our core staff competencies and efficient service delivery. At rovedana, every client engagement is unique as we analyze clients’ needs and develop cost-effective solutions to support their businesses in order to achieve their corporate objective whether as an MSME or a multinational.

We are recruiting to fill the position below:

Job Title: Resource Management Operator

Location: Lagos

Job Responsibilities

Contact leads to give them better knowledge of OPlace and the services we offer using a script.
Get better details from client and match request with supply.
Enter and update customer information on database
Upload adverts on various eCommerce platforms and update database accordingly.
Confirm availability or otherwise of resources and update database.
Assist Field Sales Team in order to achieve company’s objective.
Make outbound and receive inbound calls
Process customer request and ensure customer satisfaction
Handle grievances to preserve customer reputation.
Keep records of calls and sale and other useful information
Assist team assigned to achieve sales quota
Requirements

Proven experience as a Customer Service or Telesales Representative in a reputable company.
Sales experience is an added advantage
Proficient use of Microsoft Excel
Excellent communication and interpersonal skills
Ability to handle rejection
Outstanding negotiation skill and problem solving skill
Real estate experience or at least sufficient knowledge of Real estate practices Nigeria.
Candidate must have a minimum of an HND/BSC from a reputable educational institution.
Application Closing Date
31st January, 2020.

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