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Learn MOAR About 5 Popular Ideas Delivered In Spring ’20 by akhilapriya: 1:32pm On Feb 03, 2020 |
Discover Spring ’20 Release features! We are sharing five release highlights for Salesforce Admins (and Developers), curated and published by our evangelists as part of Learn MOAR. Complete the trailmix by March 31, 2020, to get a special community badge and unlock a $10 contribution to FIRST®. The Salesforce Spring ’20 Release has a lot of great stuff for admins. Here are five features coming in Spring ’20 that I’m pretty excited about and that our community has helped to shape! Our customer feedback is instrumental to the innovation delivered with release features, and we want to hear from you! Make sure to join the IdeaExchange Reimagined group on the Trailblazer Community to participate in future product prioritization and feedback. Also, right now, you can participate in our latest round of prioritization here check out salesforce online training. 1. Allow Tasks to be assigned to Queues This is one of my favorite long-awaited new Spring ’20 features, and something that I know you can all find a use for — assigning individual tasks to a Queue. For example, you could have a Business Development Queue consisting of your front line Reps, and you could assign all the follow-up call tasks to that Queue, and then reps could easily take ownership of one of the tasks. Note that right now, you can only use this on the Task screen; it doesn’t (yet) work in the Quick Action or on the page component, but this will definitely be coming soon. 2. Clone with Related Records aka “Deep Clone” This is another super useful feature — cloning a record with the related records included with the clone! The use cases here are self-explanatory: copying an Opportunity with the related Contact Roles and Products, for example, as shown in the image below. Note that this works only on the Opportunity and Campaign objects right now, with more objects to come in future releases! |
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