It's quite unfortunate that we the bank customers are always the once to suffer when it comes to banking with the Nigerian Banks.

I am personally experiencing one of the worst experience a customer can face with one of the Nigerian Bank (Access Bank Plc ).

On the 28th of April 2020 I collect a payday loan to balance some urgent issues which I agreed to their terms and conditions stating the loan will be debited automatically when my monthly salary comes in.

On the 25th of May 2020, my salary was paid. I transferred N16,000 in to my FIRST BANK NIGERIA PLC account leaving a balance of N16,973. After a few hours I checked my Access Bank account only to discover my main account balance is reading N247.32. This means a sum of N16, 725.80 was debited from my main account. But what bordered me was I never saw an alert.

So I reached out to Access Bank on twitter demanding for an explanation but what their agent told me was "Your loan is on Hold" that was the only explanation I got.

Today being 28th of May 2020, I chatted them up on Facebook regarding the issue but they still gave me the same "Your loan is on hold". I got fed up and sent them another message asking them to forward my CCMS (Consumer Complaint Management System) tracking ID so as I can forward it to CBN for a follow up on my complaints.

I immediately got a call from Access Bank. They explained to me that the money I owe was transferred into my ledger account and was put on hold pending when it will be process to settle my loan.

The agent further told me that it will take 48hours to process everything. I said Ok and further asked her if I should be worried about anything else, she said NO that everything is fine.

Just this evening, a transfer of N2000 was made into my AccessBank account. I got the alert but funny enough my main balance was reading 0.00 and my Ledger balance had an increment of N2000 to it.

Then I later got an alert telling me N2000 was debited from my account in the name of Principal Liquidation. I was surprised because I thought my loan was on hold already so why was I been debited for principal liquidation.

Later again around 11pm of the 28 May, I got another debit alert of N2000 with a desc stating Principal Liquidation.

I went online to check my statement of account, and to my surprise I saw alot of changes compared to the previous one I downloaded two days ago.


The first picture showed an alert with a total amount of N17,973 but now look at the second picture its now showing a different balance...how is that possible

My Questions now are

1. Are AccessBank now stealing from its customers?

2. Why did the N2000 credited to my account moved into the ledge Account after the full loan amount was on hold in my ledge Account?

2. Why was the N2000 later debited in the name of Principal Liquidation while the loan was in the ledge Account.

How Long will customers have to suffer?

#banks #banking #finance #nigeria #AccessBank

Pls Mods can you move out it to front page biko....
I really need help am a corp member and right now I need my money ooo

How much is the loan you collected?..
If the amount hasn't been covered yet, u can't get any cash till the full ledger amount ia complete. Any cash that comes in is not withdrawable till the loan money is complete

Na only Emefiele fit settle dis matter

andycoal40:
How much is the loan you collected?..
If the amount hasn't been covered yet, u can't get any cash till the full ledger amount ia complete. Any cash that comes in is not withdrawable till the loan money is complete

The Loan balance was N16, 725.80 this was the exact amount moved to my Ledger Account. They confirmed it themselves I have a screenshot to proof that.
And it reflected on the app too.

One thing u have to learn early in llife as a Nigerian is to avoid bank loans AT ALL COSTS. Join a reliable co operative society or do osusu instead

micfoley:
One thing u have to learn early in llife as a Nigerian is to avoid bank loans AT ALL COSTS. Join a reliable co operative society or do osusu instead

I just learned that the hard way and I will never try that again.

....

.....Has our acct bal met up with your stipulated monthly payment requirement for the month..? If not any money that comes in will be moved to your ledger bal. Till your agreed monthly requirement is met.........

My brother loans are not a bad venture like Nigerian love to see it....

It helps you get relieve in tight condition

It helps you actualize your plan

Its give you hard earn liquidity

Only thing is Nigerian generally don't like paying debt....

Loans made America great as a nation....I strongly encourage it

Blackmann001:
.....Has our acct bal met up with your stipulated monthly payment requirement for the month..? If not any money that comes in will be moved to your ledger bal. Till your agreed monthly requirement is met.........

My brother loans are not a bad venture like Nigerian love to see it....

It helps you get relieve in tight condition

It helps you actualize your plan

Its give you hard earn liquidity

Only thing is Nigerian generally don't like paying debt....

Loans made America great as a nation....I strongly encourage it

Like I said, the money they moved to my Ledger account was the exact amount I owed. So if i got it right from their explanation its means the money in the ledger account will be used to settle my loan after due process.

So why am I getting debited again after they have put the loan balance on hold in my ledger account.

GucciX:


Like I said, the money they moved to my Ledger account was the exact amount I owed. So if i got it right from their explanation its means the money in the ledger account will be used to settle my loan after due process.

So why am I getting debited again after they have put the loan balance on hold in my ledger account.

I guess the loan has accumulated some interest.

When did you receive the loan? Is it more than a month?

If u must hear this ma bloda, Nigeria loaning system is a big scam, if dem give u fowl, na cow dem go use am collect for ur hand. Shine ur eyes

uboma:



I guess the loan has accumulated some interest.

When did you receive the loan? Is it more than a month?

The weird thing about access bank payday loan is the interest and the maintenance feeplus VAT will be charged from the loan you collected.

If you collect 19k, the interest and other charges will come from that 19k so that when paying back you are paying exactly 19k.

Yesterday was exactly one month that I collected the loan.

I collected the loan on the 28th of April and the loan withdrawal was made on the 25th of May into my ledge account

GucciX:
It's quite unfortunate that we the bank customers are always the once to suffer when it comes to banking with the Nigerian Banks.

I am personally experiencing one of the worst experience a customer can face with one of the Nigerian Bank (Access Bank Plc ).

On the 28th of April 2020 I collect a payday loan to balance some urgent issues which I agreed to their terms and conditions stating the loan will be debited automatically when my monthly salary comes in.

On the 25th of May 2020, my salary was paid. I transferred N16,000 in to my FIRST BANK NIGERIA PLC account leaving a balance of N16,973. After a few hours I checked my Access Bank account only to discover my main account balance is reading N247.32. This means a sum of N16, 725.80 was debited from my main account. But what bordered me was I never saw an alert.

So I reached out to Access Bank on twitter demanding for an explanation but what their agent told me was "Your loan is on Hold" that was the only explanation I got.

Today being 28th of May 2020, I chatted them up on Facebook regarding the issue but they still gave me the same "Your loan is on hold". I got fed up and sent them another message asking them to forward my CCMS (Consumer Complaint Management System) tracking ID so as I can forward it to CBN for a follow up on my complaints.

I immediately got a call from Access Bank. They explained to me that the money I owe was transferred into my ledger account and was put on hold pending when it will be process to settle my loan.

The agent further told me that it will take 48hours to process everything. I said Ok and further asked her if I should be worried about anything else, she said NO that everything is fine.

Just this evening, a transfer of N2000 was made into my AccessBank account. I got the alert but funny enough my main balance was reading 0.00 and my Ledger balance had an increment of N2000 to it.

Then I later got an alert telling me N2000 was debited from my account in the name of Principal Liquidation. I was surprised because I thought my loan was on hold already so why was I been debited for principal liquidation.

Later again around 11pm of the 28 May, I got another debit alert of N2000 with a desc stating Principal Liquidation.

I went online to check my statement of account, and to my surprise I saw alot of changes compared to the previous one I downloaded two days ago.


The first picture showed an alert with a total amount of N17,973 but now look at the second picture its now showing a different balance...how is that possible

My Questions now are

1. Are AccessBank now stealing from its customers?

2. Why did the N2000 credited to my account moved into the ledge Account after the full loan amount was on hold in my ledge Account?

2. Why was the N2000 later debited in the name of Principal Liquidation while the loan was in the ledge Account.

How Long will customers have to suffer?

#banks #banking #finance #nigeria #AccessBank

Pls Mods can you move out it to front page biko....
I really need help am a corp member and right now I need my money ooo

My friend its people like you that make banks not to be helping guys.
Im an Access Bank Customer and pay day loans have immensely helped me in times of emergency.
You were called not cos any body is scared or that you were calling cbn.
Read the terms and conditions well.
You were never forced.I have three accounts but Acess still the best.
Bros payday loan is an option dont like it dont click
For me it has helped me a lot for my monthly token fees.

Bro, get in touch with me let's talk

Like someone said Run from Bank Loans and never look Back.If Bank never do you Strong thing you no go know why.I had a Business 6years along that was very productive so I thought,then I went into an agreement with a new Generation Bank for a Loan running into millions for expansion,infact they lured me. Unfortunately Life Happened and things weren't moving as planned as in Business wise things deteriorated .The Bank Started Collecting every little penny I made from the business til I was virtually working for them because they released whatever they like for day to day running.As of today they own the business and the piece of land I had.I wanted to make case with them but my Lawyer showed me Clauses and advise against it because they still win any court case with entitlements.I always thought I'd have to keep ownership but I tot wrong.

Like someone said Run from Bank Loans and never look Back.If Bank never do you Strong thing you no go know why.I had a Business 6years along that was very productive so I thought,then I went into an agreement with a new Generation Bank for a Loan running into millions for expansion,infact they lured me. Unfortunately Life Happened and things weren't moving as planned as in Business wise things deteriorated .The Bank Started Collecting every little penny I made from the business til I was virtually working for them because they released whatever they like for day to day running.As of today they own the business and the piece of land I had.I wanted to make case with them but my Lawyer showed me Clauses and advise against it because they still win any court case with entitlements.I always thought I'd have to keep ownership but I tot wrong.

So so sorry