All customers of the bank are unable to top up her mobile phone, while using the bank’s short code, *329# while transactions are left hanging. Some customers of the First City Monument Bank has expressed disappointment over poor services experienced in most of the bank’s alternative channels.

As reported by Random Things That I Like , The bank in a statement on Friday apologized for the inconveniences experienced by customers.

“Please be informed that we are currently experiencing some disruption of service. As a result, you may encounter challenges using some of our self-service channels.

” We sincerely apologise for any inconvenience this may cause and will inform you as soon as full service is restored,” FCMB stated.


That is not enough, customers start bashing the bank for leaving their transactions hanging over the past 48hours
Below are some of the tweets of their customers dissatisfaction over poor services

see full blasting here => https://www.naijatechnews.com/fcmb-service-is-down-and-customers-are-stranded/

Lalasticlala

Shebi they have sent letters to notify their customers biko stop this demarketing.

uruba23:
Shebi they have sent letters to notify their customers biko stop this demarketing.

Application nko? people like u no get work/busoness or shi shi for account.

3days now business people are left stranded and u say demarketing my foot.

stella265:


Application nko? people like u no get work/busoness or shi shi for account.

3days now business people are left stranded and u say demarketing my foot.

I hear but why do you that have shishi operate only one bank account when they are many banks out there.

It's sad 3 whole days....

And it's my favourite bank �. But dey don Bleep up

Fcmb should rectify their service issues... it is causing problem now

Yeah serious problem o