Dear all,

RE: Emotional Intelligence and Organization Culture for Successful Leadership

FineResults Research Services would like to invite you to high impact training on Emotional Intelligence and Organization Culture for Successful Leadership to be held in Nairobi from 26th -30th October 2020

COURSE PROFILE

Course Name: Emotional Intelligence and Organization Culture for Successful Leadership

Date: 26th -30th October 2020

Duration: 5 Days

Venue: FineResults Research Training Centre, Nairobi, Kenya

Cost: USD 800

Online Registration: REGISTER HERE

INTRODUCTION
Emotional Intelligence is the capacity to understand and manage one’s emotions. Emotional intelligence leaders are therefore considered as the ones who are aware and have an understanding of their own and others’ emotion, and are capable of using that understanding to effectively motivate, inspire, challenge, and connect with others. Such leaders are likely to manage stress and solve conflict effectively unlike traditional managers. They are also more linked with employee’s satisfaction and performance effectiveness than their traditional managers counterparts. This 5 days training course will help leaders manage their emotions, appropriately respond to those of others and improve personal effectiveness and team performance. Participants will acquire skills including self-awareness, self-regulation, motivation, empathy, and social skills among others.

DURATION
5 Days

COURSE OBJECTIVES
At the end of the training, participants will learn how to:
• Develop greater self-awareness and strengthen their leadership
• Apply four core emotional intelligence competencies for achieving results
• Assess your own self-awareness and communication style
• Demonstrate the attributes of an emotionally intelligent leader
• Apply emotional intelligence in your work and personal life
• Develop strategies to manage your emotions in challenging situations
• Respond to difficult people by inspiring and fostering respect
• Build and maintain an emotionally intelligent team
• Relate the emotional intelligence with organization culture
• Define conflict and identify your style in conflict situations
• Apply a process for resolving workplace conflicts

WHO SHOULD ATTEND?
• Business leaders,
• Mangers,
• Emerging leaders in the organization.
• Individuals who desire to develop emotional intelligence in all aspects of their work and personal life


TOPICS TO BE COVERED
Module 1: What is Emotional Intelligence
• Benefits of emotional intelligence
• Four quadrants of emotional intelligence
• Self-awareness
• Self-Management
• Self-Awareness
• Self-Regulation
• Self -Motivation
• Empathy

Module 2: Four Skills in Emotional Intelligence and Verbal Communication Skills
• How to Accurately Perceive Emotions
• Use Emotions to Facilitate Thinking
• Understand Emotional Meanings
• Manage Emotions
• Focused Listening
• Asking Questions
• Communicating with Flexibility and Authenticity

Module 3: Non?Verbal Communication Skills & Social Management and Responsibility
• Body Language
• The Signals You Send to Others
• It’s Not What You Say, It’s How You Say It
• Benefits of Emotional Intelligence
• Articulate your Emotions Using Language

Module 4: Tools to Regulate Your Emotions & Gaining Control
• Self-Management and Self Awareness
• Giving in Without Giving Up
• Using Coping Thoughts
• Using Relaxation Techniques
• Bringing it All Together

Business Practices
• Understand Emotions and How to Manage Them in the Workplace
• Role of Emotional Intelligence at Work
• Disagreeing Constructively
• Creating a Powerful First Impression
• Assessing a Situation
• Managing emotions and stress in the workplace
• Behaviour, communication and language

Module 5: Relating emotional intelligence with organizational culture
• Five dimensions of organizational culture – job challenge, communication, trust, innovation and social cohesion.
• Relationship between culture and the organization
• The key characteristics of organizational culture
• Different images of organizations


ACCOMMODATION
Accommodation is arranged upon request. For reservations contact us through Mobile: +254 759 285 295 or Email: training@fineresultsresearch.org

PAYMENT
Payment should be transferred to FineResults Research Limited bank before commencement of training. Send proof of payment through the email: training@fineresultsresearch.org

CANCELLATION POLICY
• All requests for cancellations must be received in writing.
• Changes will become effective on the date of written confirmation being received.

GENERAL NOTES
• All our courses can be Tailor-made to participants needs
• The participant must be conversant with English
• Presentations are well guided, practical exercise, web based tutorials and group work. Our facilitators are expert with more than 10years of experience.
• Upon completion of training the participant will be issued with FineResults Research Services certificate
• Training will be done at FineResults Research Services center in Nairobi Kenya. We also offer more than five participants training at requested location within Kenya, more than ten participants within east Africa and more than twenty participants all over the world.
• Course duration is flexible and the contents can be modified to fit any number of days.
• The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training. Participants will be responsible for their own travel expenses and arrangements, airport transfers, visa application dinners, health/accident insurance and other personal expenses.
• One year free Consultation and Coaching provided after the course.
• Register as a group of more than two and enjoy discount of (10% to 30%) plus free four hour adventure drive to the National game park, in Nairobi.

Visit our website for more details

How to participate

Individual Registration

Contact information

Email: training@fineresultsresearch.org

TEL: +254 759 285 295

Website: fineresultsresearch.org/training/

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