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Mtn Charging Me For Internet Use,even Having Paid For Bis! - Computers - Nairaland

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Mtn Charging Me For Internet Use,even Having Paid For Bis! by dip0: 12:06pm On Feb 12, 2011
In the last few days,MTN have become far more than a headache to me. Having paid 3k for BIS, MTN still deduct my credit when I browse. This only started 2 days ago. Before that time,I never got charged for any data traffic, either mtn wap or internet explorer since I already pay for BIS. But with this new ugly development,my airtime credit has been abruptly deducted to a 0.00 balance twice in the last two days. Thursday, I had well above N200 as phone credit,I tried sending an SMS to another MTN phone that morning and the text didn't go through. I checked my account balance and found out that my balance was 0.00 naira. Thinking I might have made a call I forgot about,I recharged with N200 again yesterday. I made a call and had about N177 as balance. That N177 or so was again unexplicably deducted by MTN. I am so disgusted by this level of unfairness and unjust treatment by MTN. I am not under any contract or agreement that could justify these deductions from my MTN account. I am under the 'PayGo' plan and use BIS,which I duely paid N3,000 for. Called customer care and they said I was browsing from MTN wap instead of the internet explorer. Afterwards,I made sure I wasn't using mtn wap (not like I used it before) but I still got charged. I call customer care again and they say 'some websites route trough mtn wap by default'. This is crap to my ears cos its the same sites I used to visit when the going was good that I still visit. I think I should just write to the telecoms regulatory body cos these deductions are phoney. What d y'all think?

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Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by benzion72(m): 1:39pm On Feb 12, 2011
You only lost 400. I have lost 3k in the past to MTN wap. The best thing is to switch network provider. I use Etisalat on my BB
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by Mcleo007(m): 1:46pm On Feb 13, 2011
My xperience withe mtn bis this past days is well enough for one to commit suicide. For a week nw,I have had pm and browsing probs. Agreed,when you use wap browser,u get charged,bt in ur case @poster,its sad. I believ the whole network probs started wit d advent of the stupid paygo package they came up with.

What a useless network. The only fear I have switching to other networks is d bandwidth limit only mtn seem to have as unlimited.
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by benzion72(m): 1:51pm On Feb 13, 2011
Airtel do come with 1Gig data Etisalat is unlimited on BIS But glo has fair useage rule. At a point they will cut you off
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by Mcleo007(m): 1:56pm On Feb 13, 2011
@benzion,wats wiv their social or no social bb plan? And hw gud is their edge? Is their daily or weekly plan also unlimited?
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by benzion72(m): 2:00pm On Feb 13, 2011
Etisalat weekly work well that is what I am on. I av not tried the social stuff the product does not appeal to me.Etisalat also allow you to stream with your BB. You can buys easynet for this
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by Mcleo007(m): 3:44pm On Feb 13, 2011
@benzion, so in essence, there is the regular package that does not conform with the social stuff? if that is the case, guess i might just give them a try. i'd get me a sim and try out the weekly plan. i hope there are hidden charges sha, cos i stream a lot with my bb. Hope their edge is stable? Last thing, what is the current charging plan? thanks
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by benzion72(m): 5:29pm On Feb 13, 2011
Etisalat has the best EDGE network. Pls buy easynet for streaming. It is not free on BIS. Streaming is not even free on MTN. I hadly use Etisalat for call I use Airtel
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by Mcleo007(m): 7:56pm On Feb 13, 2011
Just activated etisalat daily plan to test their service,and I must swear I'm enjoyong their edge. Its even better than mtn 3g. Imagine!
Called their customer care and was told daily plan offers 50mb, weekly-200mb nd month-3gb. Me think the month is quite ok,as u can download as u'd like. And about the other plans,since there is no way to monitor ur band usage,one might use more than d said 50mb.

Thanks @benzion!
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by benzion72(m): 8:15pm On Feb 13, 2011
@Mcleo007 does that means if I subscribe to 1 month on Etisalat BIS I will not need to pay for streaming again?
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by Mcleo007(m): 7:57am On Feb 14, 2011
benzion72:

@Mcleo007 does that means if I subscribe to 1 month on Etisalat BIS I will not need to pay for streaming again?

Sure! I'v never paid for streaming. Even on that useless mtn network or glo. Go to options on ur phone- advanced options - tcp/ip and change ur apn to blackberry.net; leave the user name and password blank. When u want to stream videos use vuclip.com. It gives u access to most video database especially youtube. Hope this helps? I'v been rocking ma etisalat bis. God will punish mtn for giving me shallow service for over a year.
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by benzion72(m): 9:03am On Feb 14, 2011
@Mcleo007 you have done so well. I have being missing a lot. Thanks so much for knowledge shared
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by Mcleo007(m): 10:05am On Feb 14, 2011
benzion72:


@Mcleo007 you have done so well. I have being missing a lot. Thanks so much for knowledge shared

Don't mention bro. Only repaying my gratitude. And that's what nairaland is meant to be.
Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by Johnpaul2k2(m): 8:07pm On Feb 14, 2011
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Re: Mtn Charging Me For Internet Use,even Having Paid For Bis! by benzion72(m): 11:20pm On Feb 14, 2011
IWP is a fluke do you avb setting for your freedom

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