Hello gurus in the house,

So i got this HTC Desire 728 dual screen device from someone from overseas, it actually came in with other goods and when i plugged it into a power source it immediately come up but rather than booting to the home screen it brought up this screen(1st picture), then when i click(using the power button) to select any of the options, it doesn't responds and once i shut down the phone and plug it into the power source, it immediately powers up to the same screen. Even when i plug the device to my laptop, it doesn't even show if anything is actually connected to my laptop

Please gurus in the house what can i do to make this phone boot to the home screen so that it can be used.

Thanks in advance for the help

Lots of work on this. Try turning off S-ON then unlocking bootloader then flashing a recovery then download the Stock or custom ROM. You can get all this on the web. Shalom

@hyuga I tried to do the S OFF but I can't seem to be able to do that as all the materials online are saying I should first power on the phone and disable fastboot, but like I said earlier, the phone won't boot past that pic I uploaded earlier and form there nothing works.

In the process of doing the S OFF I booted a small OS from my flash(this was supposed to do the S OFF) but it's not seeing my phone.

Please help me out

It's been over a year since I last saw anyone here post anything related to HTC. Anyway my advice would be for you to just drop the phone and get something better. I see the screen is even cracked.

Norman4real:
It's been over a year since I last saw anyone here post anything related to HTC. Anyway my advice would be for you to just drop the phone and get something better. I see the screen is even cracked.

Thank you for your advice, I was thinking if it could be fixed, i wanted to give it out to someone whose in dire need of a smartphone,

Try entering the stock recovery mode and format the phone then try using the adb command for the s-off again. I think formatting should reset the fastboot switch

bro... Firstly. Check if the vol down button is being pressed down unknowingly...

2ndly, if problem still persists, Just find a way to unlock the bootloader. Cus i unlocked mine (htc m8) without changing it to s-off

3rdly after ulocking the bootloader, then follow the first reply under the original post.

Most especially, go through xda forums for more info.

hyuga:
Try entering the stock recovery mode and format the phone then try using the adb command for the s-off again. I think formatting should reset the fastboot switch

The thing is that once I charge the phone, it just powers on and straight to that menu I posted earlier, and the only thing that works on the menu shown are the reboot and power down options, every other menu does not respond and even if I plug it to my laptop it doesn't show if anything was plugged to my laptop.

holysaint1:
bro... Firstly. Check if the vol down button is being pressed down unknowingly...

2ndly, if problem still persists, Just find a way to unlock the bootloader. Cus i unlocked mine (htc m8) without changing it to s-off

3rdly after ulocking the bootloader, then follow the first reply under the original post.

Most especially, go through xda forums for more info.

I have confirmed that those buttons are not pressing them selves

monkvirus:


The thing is that once I charge the phone, it just powers on and straight to that menu I posted earlier, and the only thing that works on the menu shown are the reboot and power down options, every other menu does not respond and even if I plug it to my laptop it doesn't show if anything was plugged to my laptop.

it wouldnt show cause you havent activated the adb to show from the settings.

Try scanning through xda forums for more resolve to ur issue... Would have assisted more but am presently bearing a cross of my own..

So stock recovery is gone too. Read THROUGH XDA forum and I'm sure you'll find clues or just forget the device. HTC has a lot of developers there so you might get something

monkvirus:


The thing is that once I charge the phone, it just powers on and straight to that menu I posted earlier, and the only thing that works on the menu shown are the reboot and power down options, every other menu does not respond and even if I plug it to my laptop it doesn't show if anything was plugged to my laptop.

Thank you all for your contributions, I'm really grateful, I later decided to discard the phone since all suggestions and materials I could get on the web were not helping me. I'll have to get the person another phone.