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Vacancy For Administrative/ Customer Service Assistant - Jobs/Vacancies - Nairaland

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Vacancy For Administrative/ Customer Service Assistant by Pauletttteeee(f): 4:18pm On Sep 10, 2020
Who we are
We are a small company that is passionate about creating fragrances - scented candles, reed diffusers, perfumes , Perfume oils, Body and Room sprays for our inspiring clients.

We are looking for honest and motivated new colleagues who want to grow with our company. If this sounds like you, see the opportunities below and let’s talk!

Job Title: Administrative/ Customer Service Assistant

Summary
The individual will be the aftersales/customer service personnel on social media. He/She will ensure smooth delivery from pickup until it is delivered to our clients. You will also communicate our after sales assurance slogan after delivery to all clients.


Skills

● Working knowledge of social media is a must
● Knowledge of Twitter is a plus
● Basic knowledge of Excel and MS Word
● Strong communication and written skills
● An ability to multitask, to work on a number of projects at once
● Organisational and problem solving skills under pressure



Core responsibilities include:
Follow up on all new followers and everyone who likes our content .
Develop and maintain a database of emails/telephone numbers of all existing clients
Follow up on those who liked, commented and/or inquired about the organisation’s products.
Review sales activity based on calendar and advise social media manager
Input all procurement and sales in excel sheet
Weekly communication via email to clients
Write and send proposal to prospective clients
Create database of local vendors and partners
Update team at weekly meetings on Sales, profit and loss projections and expectations
Interact with customers and device subtle approach to get feedback, review, recommendations and referrals
Keep track of data and analyse the performance of social media campaigns

Experience
NCE/OND/HND are welcome to apply with at least 1 year experience in a similar role will be a plus.

Personality
We are looking for a team player (f/m) who is calm, able to work with little supervision and passionate about working for growing companies as well as supporting our team in its daily routine

Location
Interested candidates MUST live in Yaba and environs .

Salary
Gross: N60,000 per month

Send your CV to emprishgam@yahoo.co.uk for immediate assessment and interview.

Successful shortlisted candidates will be contacted for an interview.

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