1. Smart order allocation

The software should boast a smart order allocation system to segregate the consignments on the basis of their type, volume, weight, delivery location, and various other factors. It should also be able to capture master data associated with the consignments and vehicles. Moreover, the TMS should have an automated system to map those consignments with the right vehicle (either from self-owned or 3PLs) to utilize their capacity to the fullest and minimize the requirement for the 3PLs.

2. Route optimization

An efficient route planning and optimization help to save on the fuel cost and overcome other transport-related challenges such as idling of engines, driving time, and more. The biggest benefit it renders is to maximize deliveries per vehicle. Make sure the [url="https://www.shipsy.in/transport-management-software/"]transport management software[/url] you are purchasing has this feature.

3. Last-mile delivery solution

Tasks like creating trips, tracking them in real-time, managing the trip, and more falls under the [url="https://www.shipsy.in/logistics-management-software/"]last mile delivery software[/url] solution. This feature is really helpful for the drivers to know the upcoming order pickups, order details, customers’ preferences for the delivery, and more. Moreover, using this system, the driver would be able to upload the proof of delivery and calculate COD remittance. This is an essential feature of the transport management software.

4. End-customer visibility

To maintain complete transparency with the customers, it is imperative to provide them the authority to track their consignments or orders. Therefore, the TMS you choose for your business should have this feature. Apart from knowing the order status in real-time, this end-user visibility will also make your customers know delivery ETA (Estimated arrival time). Moreover, they should also have the option to reschedule delivery in case they know that they would not be available at the provided address at the time of delivery.

Providing them the facility to share their delivery experience is also essential. Using this feature, they can not only rate the delivery experience but also raise complaints in case of delayed deliveries or when they receive a “delivered” message for an order they haven’t received yet.

Besides the aforementioned ones, the transport software could have many other features to facilitate a business’s transport operations smoothly. It is advised to write down your specific requirements before connecting to a company to build a transport management software for you.

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