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My Experience Using The Umidigi A7 Pro - Phones - Nairaland

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My Experience Using The Umidigi A7 Pro by Richnero(m): 2:28am On Dec 07, 2020
I got the Umidigi A7 Pro phone delivered to me by JUMIA exactly on the 3rd of August, two months later, the phone went blind as soon as I plugged it in to charge. Tried all I could, the phone refused to brighten up even though it was still powered on. I took the phone to an engineer who told me that the screen is damaged and needs replacing.

Since I didn't know where to get the screen then and didn't even have the money to start looking for it, I decided to abandon the phone at home for the time being till I gather enough money. It was still powered on by this time.

I brought this matter to the Umidigi discussion thread here on nairaland and someone suggested that I contact Umidigi on their social media handles. I heeded to the advice and sent a message to both Umidigi's Instagram handle and Email address, but none was responded to.

Late last month, I started searching for the screen and came across it on Konga at the price of #18000. I ordered it, and it was delivered to me about 3 days later via a pickup center.

Brethren, as soon as I got the screen, I went to where I dumped my Umidigi A7 pro, charged it a little, and took it to an experienced engineer to avoid stories that touch.

Engineer ran his finger across the fingerprint scanner and asked me if the phone is switched off, to which I replied "yes" because I thought it must have switched off while I dumped it for over a month.

Baba tried powering the phone on, the phone refused to respond.

Long story short, the phone refused to power on even after everything he did, including boosting the battery.

He was now telling me that the power ic is probably damaged. By this time I had already started sweating. See wahala wey I use my money buy.


I took the screen back to the pickup center hoping and praying that they could return it to the Konga seller since it was still in the exact condition it was, when given to me. But I got a mail 3 days ago that the return was rejected as they claimed that the item was in perfect condition when it was delivered to me. I am yet to go back to the center to recollect the screen.

That was my experience.

I am stuck here with a not working Umidigi A7 Pro and the Umidigi A7 Pro screen.

4 Likes 1 Share

Re: My Experience Using The Umidigi A7 Pro by MegaPlayBoy: 3:33am On Dec 07, 2020
You bought a defective unit
Sad and unfortunate really. Take it up to jumia and get your money back

2 Likes

Re: My Experience Using The Umidigi A7 Pro by SeniorGee(m): 4:52am On Dec 07, 2020
You should have sent the phone back to the seller immediately. It obviously has issues from source. Bought mine same August and it's perfect..

3 Likes

Re: My Experience Using The Umidigi A7 Pro by Opperwezen(m): 5:53am On Dec 07, 2020
Dang you should have returned it!

1 Like

Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 8:02am On Dec 07, 2020
Opperwezen:
Dang you should have returned it!
Return it after 2 months? It is clearly written there that it can only be returned before 15 days of purchase.

1 Like

Re: My Experience Using The Umidigi A7 Pro by SKhanmi: 8:17am On Dec 07, 2020
I don't understand. Battery or IC unit? I've abandoned phones & laptops for durations of time & the battery will always go bad. Is it possible that the screen problem & defective IC unit resulted as a result of the current supplied that day you plugged it in? Something like that has been mentioned in the main umidigi group. If that's not the case and it was a defective unit, still dumping the phone without charging would have spoilt the battery. So try someone else to confirm whether you have just 2 problems or 3. Or just sell it for scraps. The screen will get a buyer eventually.
Hope you don't see me as a fan. Used 2 umidigi phones & still plan to buy, but see this A7series, won't buy it for anything or advise others to. Too many complaints

2 Likes

Re: My Experience Using The Umidigi A7 Pro by Ajax99(m): 9:17am On Dec 07, 2020
Quit banks; Use PayPal
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 9:23am On Dec 07, 2020
SKhanmi:
I don't understand. Battery or IC unit? I've abandoned phones & laptops for durations of time & the battery will always go bad. Is it possible that the screen problem & defective IC unit resulted as a result of the current supplied that day you plugged it in? Something like that has been mentioned in the main umidigi group. If that's not the case and it was a defective unit, still dumping the phone without charging would have spoilt the battery. So try someone else to confirm whether you have just 2 problems or 3. Or just sell it for scraps. The screen will get a buyer eventually.
Hope you don't see me as a fan. Used 2 umidigi phones & still plan to buy, but see this A7series, won't buy it for anything or advise others to. Too many complaints
I don't intend spending another dime on that phone so I think I will just cut my losses and sell it as scrap.

2 Likes

Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 9:23am On Dec 07, 2020
Whoever is interested in getting the phone or screen should please contact me.
Re: My Experience Using The Umidigi A7 Pro by akindayo12(m): 10:15am On Dec 07, 2020
Richnero:
Whoever is interested in getting the phone or screen should please contact me.

how much are you selling the phone.
Re: My Experience Using The Umidigi A7 Pro by seedorfy134(m): 11:09am On Dec 07, 2020
How much u dey sell both
Re: My Experience Using The Umidigi A7 Pro by babatunji91185: 11:10am On Dec 07, 2020
You should have sent the phone back to the seller immediately. It obviously has issues from source. Bought mine same August and it's perfect..
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 11:24am On Dec 07, 2020
akindayo12:


how much are you selling the phone.
20k
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 11:26am On Dec 07, 2020
seedorfy134:
How much u dey sell both
35k for both.
Re: My Experience Using The Umidigi A7 Pro by seanwilliam(m): 1:35pm On Dec 07, 2020
I will never advise anyone to buy non popular product In nigeria... no be everybody sabi ship and order online....


Buy product you're familiar with ....


Popular product is easy to come by , resell and repair
Re: My Experience Using The Umidigi A7 Pro by SKhanmi: 6:13pm On Dec 07, 2020
seanwilliam:
I will never advise anyone to buy non popular product In nigeria... no be everybody sabi ship and order online....


Buy product you're familiar with ....


Popular product is easy to come by , resell and repair

Good advice, but when it comes to sales & reselling, this brand sells like fresh pomo. Before you blink, it is out of stock.
Re: My Experience Using The Umidigi A7 Pro by reachome(m): 7:28am On Dec 18, 2020
Richnero:
I got the Umidigi A7 Pro phone delivered to me by JUMIA exactly on the 3rd of August, two months later, the phone went blind as soon as I plugged it in to charge. Tried all I could, the phone refused to brighten up even though it was still powered on. I took the phone to an engineer who told me that the screen is damaged and needs replacing.

Since I didn't know where to get the screen then and didn't even have the money to start looking for it, I decided to abandon the phone at home for the time being till I gather enough money. It was still powered on by this time.

I brought this matter to the Umidigi discussion thread here on nairaland and someone suggested that I contact Umidigi on their social media handles. I heeded to the advice and sent a message to both Umidigi's Instagram handle and Email address, but none was responded to.

Late last month, I started searching for the screen and came across it on Konga at the price of #18000. I ordered it, and it was delivered to me about 3 days later via a pickup center.

Brethren, as soon as I got the screen, I went to where I dumped my Umidigi A7 pro, charged it a little, and took it to an experienced engineer to avoid stories that touch.

Engineer ran his finger across the fingerprint scanner and asked me if the phone is switched off, to which I replied "yes" because I thought it must have switched off while I dumped it for over a month.

Baba tried powering the phone on, the phone refused to respond.

Long story short, the phone refused to power on even after everything he did, including boosting the battery.

He was now telling me that the power ic is probably damaged. By this time I had already started sweating. See wahala wey I use my money buy.


I took the screen back to the pickup center hoping and praying that they could return it to the Konga seller since it was still in the exact condition it was, when given to me. But I got a mail 3 days ago that the return was rejected as they claimed that the item was in perfect condition when it was delivered to me. I am yet to go back to the center to recollect the screen.

That was my experience.

I am stuck here with a not working Umidigi A7 Pro and the Umidigi A7 Pro screen.
is your umidigi screen still available I wanna buy
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 7:45am On Dec 18, 2020
reachome:

is your umidigi screen still available I wanna buy
Yes it is. Call or whatsapp me on 08063834911. Thanks.
Re: My Experience Using The Umidigi A7 Pro by Ofemmanutosure: 10:56pm On Jan 04, 2021
Richnero... Is the sceeen still available?
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 11:00pm On Jan 04, 2021
Ofemmanutosure:
Richnero... Is the sceeen still available?
Yes it is. But I have decided to fix the phone. @ Repairpalng, can it still be fixed?
Re: My Experience Using The Umidigi A7 Pro by Babalegba(m): 1:51am On Jan 05, 2021
Richnero:
Yes it is. But I have decided to fix the phone. @ Repairpal, can it still be fixed?
Why not sell the phone and the screen then add money and get a new one
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 8:02am On Jan 05, 2021
Babalegba:
Why not sell the phone and the screen then add money and get a new one
I have thought about that but there are some important files on that phone that I need to retrieve.

Do you know any phone engineer in Lagos that can help fix it?
Re: My Experience Using The Umidigi A7 Pro by Babalegba(m): 12:08pm On Jan 05, 2021
Richnero:
I have thought about that but there are some important files on that phone that I need to retrieve.

Do you know any phone engineer in Lagos that can help fix it?
I'm not in Lagos.There are some good phone technicians in computer village but many dubious ones too.Why not try that repairng that is always advertising on nairaland.I bought my A7 pro three months ago and it's performing well so far but I do think that umidigi products should be boycotted until they have some respect for Nigerians and open a repair outlet in Nigeria
Re: My Experience Using The Umidigi A7 Pro by aninweze(m): 12:08pm On Jan 06, 2021
Ofemmanutosure:
Richnero... Is the sceeen still available?
Wha do you think about the Huawei P30?
Re: My Experience Using The Umidigi A7 Pro by Ofemmanutosure: 1:03pm On Jan 06, 2021
aninweze:

Wha do you think about the Huawei P30?

Although it's almost two years the phone was released but it is a very good phone.
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 5:43pm On Jan 08, 2021
Ofemmanutosure:
Richnero... Is the sceeen still available?
Do you still need the screen?
Re: My Experience Using The Umidigi A7 Pro by Ofemmanutosure: 8:03pm On Jan 08, 2021
Richnero:
Do you still need the screen?

I fixed the screen yesterday. Thanks bro
Re: My Experience Using The Umidigi A7 Pro by PurestBoy(m): 3:27pm On Jan 27, 2021
Richnero:
I got the Umidigi A7 Pro phone delivered to me by JUMIA exactly on the 3rd of August, two months later, the phone went blind as soon as I plugged it in to charge. Tried all I could, the phone refused to brighten up even though it was still powered on. I took the phone to an engineer who told me that the screen is damaged and needs replacing.

Since I didn't know where to get the screen then and didn't even have the money to start looking for it, I decided to abandon the phone at home for the time being till I gather enough money. It was still powered on by this time.

I brought this matter to the Umidigi discussion thread here on nairaland and someone suggested that I contact Umidigi on their social media handles. I heeded to the advice and sent a message to both Umidigi's Instagram handle and Email address, but none was responded to.

Late last month, I started searching for the screen and came across it on Konga at the price of #18000. I ordered it, and it was delivered to me about 3 days later via a pickup center.

Brethren, as soon as I got the screen, I went to where I dumped my Umidigi A7 pro, charged it a little, and took it to an experienced engineer to avoid stories that touch.

Engineer ran his finger across the fingerprint scanner and asked me if the phone is switched off, to which I replied "yes" because I thought it must have switched off while I dumped it for over a month.

Baba tried powering the phone on, the phone refused to respond.

Long story short, the phone refused to power on even after everything he did, including boosting the battery.

He was now telling me that the power ic is probably damaged. By this time I had already started sweating. See wahala wey I use my money buy.


I took the screen back to the pickup center hoping and praying that they could return it to the Konga seller since it was still in the exact condition it was, when given to me. But I got a mail 3 days ago that the return was rejected as they claimed that the item was in perfect condition when it was delivered to me. I am yet to go back to the center to recollect the screen.

That was my experience.

I am stuck here with a not working Umidigi A7 Pro and the Umidigi A7 Pro screen.


I have one that's not working again, bought it around July from Jumia and suddenly stopped working by October. Engineer said it's the charging panel which is not available in the market so I'm willing to sell as scrap. Still very neat with box and charger available

2 Likes

Re: My Experience Using The Umidigi A7 Pro by davolas(m): 3:27pm On Jan 29, 2021
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Re: My Experience Using The Umidigi A7 Pro by Nobody: 5:25pm On Jan 29, 2021
Richnero:
I don't intend spending another dime on that phone so I think I will just cut my losses and sell it as scrap.

so how much are you selling it for me

08134082889.
Re: My Experience Using The Umidigi A7 Pro by Richnero(m): 5:54pm On Jan 29, 2021
dayoakin12:


so how much are you selling it for me

08134082889.
sold bro.
Re: My Experience Using The Umidigi A7 Pro by castrosteve: 1:11pm On Mar 18, 2021
Is the phone screen still available?
I'm looking to get umidigi A7 screen mine is not blank but its not touching something like the calibration and the engineer said the screen is bad.
Contact me on 08140661223 if you have useful information or has screen for sale.
Thanks

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