.




.

One or two batteries must have been drained completely beyond charge.




You have to replace those batteries

I see.

So it even has two batteries? I'm not even aware of this.

Do you have an idea of how I can go about this?

Pls how can I fix this? And the cost, if you have the idea.

matrix199:
One or two batteries must have been drained completely beyond charge.




You have to replace those batteries

I see.

So it even has two batteries? I'm not even aware of this.

Do you have an idea of how I can go about this?

Pls how can I fix this? And the cost, if you have the idea.

[quote author=Rad459 post=97672466][/quote]





The power bank consists of more than 6 laptop batteries arranged either in series or parallel. In most cases, both series and parallel connection. Two batteries are either connected in parallel, then each parallel battery connection is connected in series. If one parallel batteries become drained beyond charge, it would affect the series connection. That explains why your power bank is not charging(showing red), but white(false indication). If you can DIY(do it yourself) open the power bank, observe the connection, if it's something you can work on, go buy laptop batteries or buy phone power bank, remove the batteries inside, use it to replace the drained/damaged batteries in the laptop power bank. But if you can't do it yourself, give it to a technician.

one battery unit has little to zero voltage left so charging is near impossible

you can either jump start it or replace.... I'd advise replacing since jumpstarting it can affect the other batteries

matrix199:






The power bank consists of more than 6 laptop batteries arranged either in series or parallel. In most cases, both series and parallel connection. Two batteries are either connected in parallel, then each parallel battery connection is connected in series. If one parallel batteries become drained beyond charge, it would affect the series connection. That explains why your power bank is not charging(showing red), but white(false indication). If you can DIY(do it yourself) open the power bank, observe the connection, if it's something you can work on, go buy laptop batteries or buy phone power bank, remove the batteries inside, use it to replace the drained/damaged batteries in the laptop power bank. But if you can't do it yourself, give it to a technician.

Thanks.

SweetBuns:
one battery unit has little to zero voltage left so charging is near impossible

you can either jump start it or replace.... I'd advise replacing since jumpstarting it can affect the other batteries

Thanks.