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7 Efficient Workplace Employees Conflict Management Strategies by Dyt(f): 11:53pm On May 05, 2021

Arguably, four out of every 10 employees experience an interpersonal conflict at their workplace. This is an indication that workplace conflict though can and should be avoided – is inevitable.

Some level of discord should be expected in a gathering filled with individuals with different sociocultural orientations. Conflict amidst employees usually presents itself in many ways and few of such ways are; bullying, insults, anger and non cooperation displayed by the conflicted parties.

While employee conflicts in the workplace are inevitable, neglected misunderstandings amidst internal stakeholders are capable of wrecking an organization’s reputation, culture, and productivity. Thus, developing effective measures to combat existing or emerging conflicts amidst coworkers are necessary precautionary toolkits that every organization aimed at protecting its corporate and business interests must consider even long before the organization starts experiencing the conflicts.

Below are a few effective techniques to manage conflicts among employees in the workplace.

1. Show Empathy

Empathy involves understanding the emotional state of others by not just seeing things the way they are or ought to be but by seeing things in other people’s perspective.

Doing this involves showing the parties that you care about them, their peace, growth and concerns.

By doing this, the people involved become relaxed to freely and openly share every detail that might be needed to completely address the situation.

Additionally, giving real life examples or sharing instances where similar incidents happened to you and how you responded, communicates transparency to the parties and it thus further strengthens the ability to resolve the conflict.


2. Persuade Don’t Coerce

Do not force either of the parties to reach an agreement, instead establish a persuasive premise that motivates the two parties to desire peace and make commitments to sustain the peace.

As a manager or a superior officer, forcefully making the conflicted parties agree to making peace with each other always comes easy to do but the benefit often times do not last long as the conflicted parties only agree to peace because they were mandated to and this may result to the individuals still holding onto one or more unhealthy feelings against each other.

Thus, presenting to them reasons to reach an agreement or make compromises for peace to reign usually provides better outcome to coercion.


3. Set an Enabling Premise

The process of resolving conflicts is sometimes tedious and can be annoyingly frustrating. Therefore, setting a suitable environment ensures that the process goes smoothly and in order.

Setting an enabling premise involves creating rules of engagement that allow the parties to observe and avoid certain expressions or display of unruly behaviour while presenting their respective cases.

For example creating a rule or ground that ensures or implore the parties to calmly speak with each other and not to interrupt each other while presenting their cases is a good way to keep the situation in control and in order, and this drives them closer to having a better outcome.


4. Do not Take Sides

Understanding and remaining objective in the workplace can be quite challenging because of the degree of ties and relationships formed between different coworkers. Of course the level of workplace relationship intimacy differs from one coworker to another.

The feeling of selective judgement or bias always leaves one party feeling cheated. Thus, while addressing the situation, maintain an open, constructive and objective mind, such that whatever judgement that is passed gives no evident preference to one party over the other.


5. Understand the Situation

Take some time to study the situation by accepting queries from both parties – establish and encourage an open communication line and listen to every bit of information the parties are willing to share.

While doing so, focus on the problem and not the people involved by completely detaching any form of preferential emotions that is capable of acting in favour or against any of the individuals involved in the conflict.

Additionally, detaching the people from the problem allows the mediator to reach and deliver a sound judgement that leaves the two parties satisfied.


6. Recommend Books, Messages and Courses

An important contributing factor to establishing peace between two conflicting individuals somewhat rely on the respective level of emotional, cultural and intellectual strength.

For example, an individual with low level of social interaction – a typical attribute of an introvert – may sometimes find it difficult tolerating criticism at work and thus end up engaging into a conflict with the person he/she felt criticized from.

Mediating a conflict that involves such individuals requires, first, getting them to a common ground of understanding. And helping them understand how things differ from their own world by encouraging them to take up short self developmental courses via studying lessons related to the conflict, invariably hastens and ease the process of the resolution.


7. Privately Address the Situation

Encourage the conflicting individuals to select locations where they want the situation to be addressed and such locations should be private places where they can freely express their concerns and views.


Final Thought

Conflict resolution if not properly addressed is capable of not only decreasing employees’ productivity – which affects the company’s overall yield – but also increases employees’ dissatisfaction that in turn may lead to high rate of employee absenteeism and turnover.

To avoid this and other negative impacts of unresolved conflicts, taking the above measures {Employees Conflict Management Strategies} such as privately addressing situations, recommending books that promote self social developmental skills, setting an enabling environment, showing the capability to understand the emotional states of others among others are essential strategies to employ.

https://blog.talentup.africa/employees-conflict-management-strategies/

5 Likes 1 Share

Re: 7 Efficient Workplace Employees Conflict Management Strategies by Ceenachi: 1:06pm On May 06, 2021
Read fire grin

1 Like

Re: 7 Efficient Workplace Employees Conflict Management Strategies by Revere27: 1:06pm On May 06, 2021
Nice info OP... Oil dey your head grin

Misunderstanding is bound to occur in an organization but the manner of approach at resolving the conflicts from both parties matters most.

Op... Once again, oil dey your head wink

I no come know if naa groundnut oil, palm-oil, coconut oil or Goya ooo grin grin.

1 Like

Re: 7 Efficient Workplace Employees Conflict Management Strategies by Bornsinner7: 1:06pm On May 06, 2021
Most of all pay salaries when due..

Cuz if you do all these one finish and employee no see alert on the supposed date na Ogun go knack the employer with him strategy

4 Likes

Re: 7 Efficient Workplace Employees Conflict Management Strategies by visijo(m): 1:06pm On May 06, 2021
If dentists make their money off people with bad teeth, why should I trust a toothpaste that 9 out of 10 dentists recommended? �

10 Likes 1 Share

Re: 7 Efficient Workplace Employees Conflict Management Strategies by Lekan239(m): 1:07pm On May 06, 2021
no need of all this rules. just impose 50percent deduction in their salary. and watch them calming down

pls i need an advice i am confuse on either buying a okada(new) right now and hand it out to drivers for delivery, or i should save more, after six month and get a taxi. pls i need enlightment
Re: 7 Efficient Workplace Employees Conflict Management Strategies by MANNABBQGRILLS: 1:09pm On May 06, 2021
Very Good thread.
Thanks OP!

1 Like 2 Shares

Re: 7 Efficient Workplace Employees Conflict Management Strategies by Lekan239(m): 1:09pm On May 06, 2021
.
Re: 7 Efficient Workplace Employees Conflict Management Strategies by KingTom(m): 1:10pm On May 06, 2021
visijo:
If dentists make their money off people with bad teeth, why should I trust a toothpaste that 9 out of 10 dentists recommended? �
hehehehe grin

1 Like

Re: 7 Efficient Workplace Employees Conflict Management Strategies by Nobody: 1:11pm On May 06, 2021
This life ehn angry
If you are very hardworking & honest at work, you become some people's enemies. They claim you take the work too personal as if it's your family business/company. And if you seem lazy, you still become the subject of the matter. In everything, learn to do your best in any position you find yourself & leave the hearsay for the haters to clean. If your former employer could stand as a guarantor for your new job offer, it speaks volume of you. Just keep your head straight & keep discharging your duties diligently. It's the truth that some of our youths & colleagues of nowadays find bitter/offensive.

BTW,
If marriages could be full of conflicts, why won't there be any at workplaces? It would be a great tragedy for one to be facing conflicts at workplace & home at the same time.

2 Likes

Re: 7 Efficient Workplace Employees Conflict Management Strategies by blowjob: 1:11pm On May 06, 2021
U DO SOME AWAY WITH JUJU,HOLY GHOST,ISLAM MARABU,POISON,INTIMIDATION,KIDNAPPING OR ASSASSINATE undecided






U KNOW THE NIGERIA WAY undecided
Re: 7 Efficient Workplace Employees Conflict Management Strategies by BruncleZuma: 1:13pm On May 06, 2021
grin grin grin grin

Tell them your father is a native doctor, all hostilities will end.

1 Like

Re: 7 Efficient Workplace Employees Conflict Management Strategies by paulolee(m): 1:13pm On May 06, 2021
us wey no get work nko?
Re: 7 Efficient Workplace Employees Conflict Management Strategies by BigBashiru: 1:14pm On May 06, 2021
Dyt:


https://blog.talentup.africa/employees-conflict-management-strategies/
Your boss invites you to a meeting... unfortunately you are in covid-19 self isolation... boss insists you should attend the meeting.... you did not attend. You get fired. What could you have done in this case to save your job? Fired for being sick.
Re: 7 Efficient Workplace Employees Conflict Management Strategies by stanley000: 1:22pm On May 06, 2021
One thing i don't tolerate and my boss knows it; don't ever in no reason do my job!!! Even when I'm sick i take my job home and complete it there, another employee doing my job is indirectly telling me i need another job then.
Re: 7 Efficient Workplace Employees Conflict Management Strategies by Minjim: 1:24pm On May 06, 2021
Valid nuggets of peaceful coexistence
Re: 7 Efficient Workplace Employees Conflict Management Strategies by Minjim: 1:26pm On May 06, 2021
SimplyFacts:
This life ehn angry
If you are very hardworking at work, you become some people's enemies. They claim you take the work too personal as if it's your family business/company. And if you seem lazy, you still become the subject of the matter. In everything, learn to do your best in any position you find yourself & leave the hearsay for the haters to clean.

If marriage could be full of conflicts, why won't there be any at workplace? It would be a great tragedy for one to be facing conflicts at workplace & home at the same time.

That shows too much of everything is not good
Re: 7 Efficient Workplace Employees Conflict Management Strategies by santuse: 3:53pm On May 06, 2021
Re: 7 Efficient Workplace Employees Conflict Management Strategies by anthonyuncle(m): 7:44pm On May 06, 2021
it should follow this order, number

7,
3,
5,
1,
4,
2,
6

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