Bought Samsung phone A02 last month, which is working perfectly fine. It is Dual Sim Phone

But I noticed, few days, the second sim slot isn’t displaying network Bar, I can’t make or receive call via the line. I initially thought it was the Sim, but I changed the sim to another slot, and it was work fine.

I checked the sim manager, it is showing , the sim Active on the phone but it is not showing network bar at all.

Please Phone Gurus, what can I do ?

Picture attached

Take it back to where you bought it from,there is a warranty covering that

Here’s the phone showing, the 2 sims are active.

Here’s the Network Bar. Please I’ll appreciate your help on this my people.

Thanks

Pierocash:
Take it back to where you bought it from,there is a warranty covering that

Thanks. I’ll do that this morning. But i hope, I won’t be frustrated with the whole thing. You know Naija and wahala now.

Try turning in your airplane mode on and later off again.
Or restart the device, if it isn't still working, return it

Ahmback:
Try turning in your airplane mode on and later off again.
Or restart the device, if it isn't still working, return it

Did that now. Still the same result..

Baseband error

Sankabson:
Bought Samsung phone A02 last month, which is working perfectly fine. It is Dual Sim Phone

But I noticed, few days, the second sim slot isn’t displaying network Bar, I can’t make or receive call via the line. I initially thought it was the Sim, but I changed the sim to another slot, and it was work fine.

I checked the sim manager, it is showing , the sim Active on the phone but it is not showing network bar at all.

Please Phone Gurus, what can I do ?

Picture attached

Just enabled the dual sim settings on it phone...

It's might be an OS problem try restoring to the factory settings

Or download a custom Rom might work too

scific:


Just enabled the dual sim settings on it phone...

I did. But it’s not updating the setting..

Simeony007:
It's might be an OS problem try restoring to the factory settings

Or download a custom Rom might work too

Thanks Boss. But how can or where can download the Rom Sir ?

you go sell am 45K

Is it an unlocked US model smartphone? If yes then I advise you return it, It's a fairly common issue that occurs after getting unlocked, very very common among AT&T models. Flashing a new rom might solve it, but most likely not.


You should endeavor to test phones properly before purchasing no matter how clean and trustworthy it looks.

Sankabson:
Bought Samsung phone A02 last month, which is working perfectly fine. It is Dual Sim Phone

But I noticed, few days, the second sim slot isn’t displaying network Bar, I can’t make or receive call via the line. I initially thought it was the Sim, but I changed the sim to another slot, and it was work fine.

I checked the sim manager, it is showing , the sim Active on the phone but it is not showing network bar at all.

Please Phone Gurus, what can I do ?

Picture attached

Op it could be 9mobile network fallibilities and incompetence. That network is horrible since I started using them.it could be the bandwidth of the network. Have u tried using another simcard apart from 9mobile in that particular slot.see my own screenshots below

Khd95:
you go sell am 45K

If You’re anywhere close or in Ibadan. We can have a deal. Chat me up 08134898679

ccollins:
Op it could be 9mobile network fallibilities and incompetence. That network is horrible since I started using them.it could be the bandwidth of the network. Have u tried using another simcard apart from 9mobile in that particular slot.see my own screenshots below

Yes. I used the another SIM card on the sim 2 slot, it’s still didn’t work. I put the 9mobile sim in the sim 1, it worked fine and even showed the Network Bar.

Opperwezen:
Is it an unlocked US model smartphone? If yes then I advise you return it, It's a fairly common issue that occurs after getting unlocked, very very common among AT&T models. Flashing a new rom might solve it, but most likely not.


You should endeavor to test phones properly before purchasing no matter how clean and trustworthy it looks.

I got the phone brand new at Samsung outlet, here in Ibadan. I opened the box and everything worked well not until few days ago.

Update!!

I took the phone to one of their service Centre in Ibadan, I was told it will be fixed but it’s going to take 3 - 4 working days...

Wouldn’t mind selling the phone, if I have a good deal. Location; Ibadan.

its the OS problem a friend of mine just had this same issues the same week, try to upgrade to the latest software

BaddaMan:
its the OS problem a friend of mine just had this same issues the same week, try to upgrade to the latest software

BaddaMan:
its the OS problem a friend of mine just had this same issues the same week, try to upgrade to the latest software

it’s on latest update and still having the same issue..