CALL CENTER EXECUTIVES NEEDED IN LAGOS


Duties

• Managing large amounts of inbound and outbound calls promptly.
• Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call centre database in a comprehensible way.

Requirements

- BSC/HND certificate with a minimum of 2 years experience in a call centre or customer service environment
- Accurate comprehension, interpretation and capturing of information, accuracy, and timely response to calls.
- Proficient in the usage of Microsoft packages.
- Knowledge of customer service telephony and technology.
- Good data entry and typing skills.
- Excellent communication and problem-solving skills.
- Ability to understand individual differences.
- Proficiency in driving Sales will be an added advantage.
- Age Limit: 30 years and below

Salary

90,000

Note: Only experienced candidates will be contacted.


How to Apply
Send CV to verifiedrecruit@gmail.com using CALL CENTRE AGENT as the subject of the email.