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Help My Samsung Galaxy Prime Is Not Browsing - Phones - Nairaland

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Help My Samsung Galaxy Prime Is Not Browsing by Pauling: 10:18pm On Jun 21, 2021
My Samsung device was once used oversea and i don't know maybe it comes with a settings. The problem is it only works with Wi-Fi but the normal mobile data will not work. Unable to connect, check your network settings.

Have tried my best in the settings to no avail.
Please have you encounter similar issues, how did you go about it because it's annoying.

Thanks
Re: Help My Samsung Galaxy Prime Is Not Browsing by macrodata(m): 10:38pm On Jun 21, 2021
Is it sim locked? (Tied to a particular network?)
Re: Help My Samsung Galaxy Prime Is Not Browsing by Pauling: 12:07pm On Jun 22, 2021
macrodata:
Is it sim locked? (Tied to a particular network?)


no, all sim are working on it. I can call and recieved call, including messages. The only issue is browsing.
Re: Help My Samsung Galaxy Prime Is Not Browsing by kripen(m): 1:26pm On Jun 22, 2021
Pauling:


no, all sim are working on it. I can call and recieved call, including messages. The only issue is browsing.

Call customer service and let them send u configuration.
Re: Help My Samsung Galaxy Prime Is Not Browsing by Pauling: 2:49pm On Jun 22, 2021
kripen:

Call customer service and let them send u configuration.

will try that. Thanks
Re: Help My Samsung Galaxy Prime Is Not Browsing by macrodata(m): 5:15pm On Jun 22, 2021
Pauling:


no, all sim are working on it. I can call and recieved call, including messages. The only issue is browsing.
Take it to the nearest phone repairer to install stock rom software update.
Re: Help My Samsung Galaxy Prime Is Not Browsing by Nobody: 5:21pm On Jun 22, 2021
Pauling:
My Samsung device was once used oversea and i don't know maybe it comes with a settings. The problem is it only works with Wi-Fi but the normal mobile data will not work. Unable to connect, check your network settings.

Have tried my best in the settings to no avail.
Please have you encounter similar issues, how did you go about it because it's annoying.

Thanks
just add an access point (APN). MTN apn = Web.gprs.mtnnigeria.net. Airtel apn =Internet.ng.airtel.com
Re: Help My Samsung Galaxy Prime Is Not Browsing by Pauling: 3:45pm On Jun 24, 2021
macrodata:
Take it to the nearest phone repairer to install stock rom software update.
thanks. This should do

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Re: Help My Samsung Galaxy Prime Is Not Browsing by Pauling: 3:49pm On Jun 24, 2021
Xiaomi1:
just add an access point (APN). MTN apn = Web.gprs.mtnnigeria.net. Airtel apn =Internet.ng.airtel.com
have tried this, if i can get the full apn. Lots of inputs are there and i don't know what to fill in them. Thanks
Re: Help My Samsung Galaxy Prime Is Not Browsing by Nobody: 4:22pm On Jun 24, 2021
Pauling:

have tried this, if i can get the full apn. Lots of inputs are there and i don't know what to fill in them. Thanks
screenshot it and post it here
Re: Help My Samsung Galaxy Prime Is Not Browsing by MONEY247: 4:24pm On Jun 24, 2021
It might be 2G even if starts browsing....I used one before....
But the phone strong die

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