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Pls Help - Phones - Nairaland

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Pls Help by Blackbottleboy: 1:56pm On Jun 27
I don't know what to do
My phone always displays black empty pics and empty vids on my infinix note 7 lite

I always delete the empty pics and void vids, but after deleting it, the empty vids and pics would come again, and I delete it again, it appears again and I delete and delete and delete, but it keeps appearing and reappearing and this things happen immediately I delete the pics and vids and it appears again, just in minutes that how the pics and vids keep appearing after I delete it

Not even a meaningful pic or vid, it's an empty pics and vids dark and void

What do I do?
Re: Pls Help by WiszyFraud: 1:57pm On Jun 27
You need to format your phone

Re: Pls Help by Osyxcel(m): 2:14pm On Jun 27
Go to the empty pics and see if it has file info. From there we can know which app is causing it.
Re: Pls Help by tosaino95(m): 2:15pm On Jun 27
Factory Reset Your Phone.
Re: Pls Help by Blackbottleboy: 2:30pm On Jun 27
Go to the empty pics and see if it has file info. From there we can know which app is causing it.
Ok boss

Something like this pic I uploaded

Re: Pls Help by Osyxcel(m): 2:44pm On Jun 27

Ok boss

Something like this pic I uploaded

I think you're running out of storage space. Free up space first. After that long click on your Gallery icon, go to app details and clear cache.

Everything should be normal.
Re: Pls Help by Emmynation(m): 4:48pm On Jun 27
....try using another app.
Download any gallery from play store,the problem may be from your phone
Re: Pls Help by Ajilenu: 6:28pm On Jun 27
Reset your phone.

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