Before buying any device online, I check through reviews on every site I can get reviews from.

If it is a mobile phone, I will check reviews on GSMArena and Nairaland threads dedicated to the phone.
If it any other device, I will check Nairaland threads and also Amazon and Aliexpress reviews.

Reading reviews are the best way to find faults that may not manifest on the device until 2+ months later.

However, I am currently experiencing a problem with a gadget I just bought; some earbuds.

I decided to go for what was touted as the best Earbuds under $50 in the market: The Edifier TW1s Pro.

I got it from Jumia for 13,599 naira. When It came down, the earbuds worked fine.

But there was one problem.

I could not hear anything once I clicked the dial button to make a call. I could not even hear the ringing tone that tells you whether the recipient's phone is ringing.

Here is a post describing in detail the process I went through to try make sure the problem was from the earbuds and not from my phones.
https://www.nairaland.com/6303636/head-phones-earbuds-thread/19#102978186

I tried everything. I tried three different phones.
I Googled the problem, but none of the results addressed that specific problem. I emailed their support, and after describing the problem, they just referred me back to Jumia for their warranty.

I returned the set I had and ordered another one.

It worked fine, and then the problem started again.

I have ordered another return, and I will get another model of earbuds.

I know you're reading to this point and saying the problem is from my phone, but if you think that, click on the link to the thread where I posted my troubleshooting process.

Another thing I noticed is that you cannot leave negative reviews on Jumia once you have ordered for the return of a product, so the reviews are skewed towards positive reviews only. Therefore, it is highly likely that someone else faced the same problem, returned the device, and could not leave a negative review to warn others of the possibility of such a fault.

I want to hear from you.

Have you ever bought a device that had a problem so unique that you could not find the answers on Google, and you could not see any one sharing the same problem on any reviews online.

Lalasticlala please move this to the front page.

Thank you.

Have a related issue with urs on earbud after purchasing qcy t5 on jumia after a month the left ear stop connecting on any device though I have tried all the reset seen online yet its still not connecting till now..

Earbuds for 13k chai
People get money ohh
Even 3k earb6go do this

Ifeanyi4491:
Have a related issue with urs on earbud after purchasing qcy t5 on jumia after a month the left ear stop connecting on any device though I have tried all the reset seen online yet its still not connecting till now..

Wow. And there were no reviews talking about the problem anywhere before you bought it?

WackyJ1:


Wow. And there were no reviews talking about the problem anywhere before you bought it?

yes

Chai sorry o... but there re many other brands earbuds to check before getting it online... you'd read reviews and see whatsup... now you cant even return it?

hoilakes:
Chai sorry o... but there re many other brands earbuds to check before getting it online... you'd read reviews and see whatsup... now you cant even return it?

I have ordered the return of the earbuds.

I wanted something that allowed me to make calls and I wanted something I could test and return if there was any faults unlike what you get when you buy from different shops.

which phone re u connecting to sef

WackyJ1:


I have ordered the return of the earbuds.

I wanted something that allowed me to make calls and I wanted something I could test and return if there was any faults unlike what you get when you buy from different shops.

WackyJ1:


I have ordered the return of the earbuds.

I wanted something that allowed me to make calls and I wanted something I could test and return if there was any faults unlike what you get when you buy from different shops.

oga Anker dey expensive but it's worth the price

hoilakes:
which phone re u connecting to sef

Infinix Zero 6

This one choke o the name of the erbud sef no balance people re using Tecno apple Samsung buds tecno's and Samsung earbuds sef no expensive and u go enjoy am

I don't think I've bought any device that gave me issues. My Camon 16 works perfectly

Jacku:
I don't think I've bought any device that gave me issues. My Camon 16 works perfectly

Seun is tecno paying you?

Try hipods from Tecno. It's less expensive and has great quality.

Jacku:
Try hipods from Tecno. It's less expensive and has great quality.

How is the call quality?

WackyJ1:

How is the call quality?

its is very dope? It's an all round great device. You'll love it.