A friend planned relocating abroad to meet her husband, so she decided to have an insurance in place for her family perhaps until she gets a job over there.

She saved up to a million naira with them, the relocation was getting closer so she told the agent. They both agreed on plan she can move to, but she got a mail stating she was on another plan. So she asked the agent, the agent said she'll thank her for the plan she's on.

Now she has relocated, but she keeps getting a payment default mail of 80k. She sent a mail to the agent that she's no more interested. The agent told her she'll be getting 700k if she's opting out.

She sent a mail to the official mail of the company. After many back and forth, she was told she'll be getting 565k.

Please what can she do at this point?

Cc: lalasticlala