Please for those experienced in the house i really need help on this, i paid for b1/b2 visa last year, and normally it runs for 1year but the novel corona virus scuppered my chances of going for my interview that last year, fast forward to this year i have been trying to book a new appointment through someone helping me to do it but all to no avail, i sent an e-mail to them @consular. It was replied and i was told to use that my e-mail which is my personal mail, and a password assigned to me, but my issue here is
1. I was addressed in the mail they sent as a new user while i have booked before last year, just the guy helping me book it, said he has forgotten the old e-mail he used, including the password.
2. If i log in now will i get new date quickly as the extension they gave to us, who booked before is September 30 which is next month.

Am just confused, if there is any in the house that have ideas please am open to your opinions. thank you