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Assistant Operations Manager - Agribusiness / Wells Carlton Hotel Sacks 200 Workers, Shutdown Operations / Business / Operations Manager Urgently Required For Fast Food Outlet In Ikorodu (2) (3) (4)
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Operations Manager by Nunulyon(f): 3:41pm On Aug 16, 2021 |
Role: Operations Manager (EUREKA) Company: RESTAURANT Location: Ikota Lagos Pay: 100k net. *Preferably FEMALE for gender balance * RESPONSIBILITIES • Coordinate daily Front of the House and Back of the House restaurant operations • Deliver superior service and maximize customer satisfaction • Respond efficiently and accurately to customer complaints • Regularly review product quality and research new vendors • Organize and supervise shifts • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for goods, kitchen utensils and cleaning products • Ensure compliance with sanitation and safety regulations • Manage restaurant’s good image and suggest ways to improve it • Control operational costs and identify measures to cut waste • Create detailed reports on weekly, monthly, and annual revenues and expenses • Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g., discounts and social media ads) • Train new and current employees on proper customer service practices • Implement policies and protocols that will maintain future restaurant operations RECRUITMENTS • BSc degree in Business Administration; hospitality management or culinary schooling is a plus • At least a 3-4 Years Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role • Proven customer service experience as a manager • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff • Familiarity with restaurant management software, like OpenTable and Peach Works • Strong leadership, motivational and people skills • Acute financial management skills Kindly Forward CV to employmeafrica@gmail.com using Operations Manager as subject |
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