It is not enough to render services to your customers. The most important thing, is how your customers feel after rendering your services. In this article, you will learn how to make your customers love you and your products.



81% of companies who provide great customer experiences and customer satisfaction do much better than their competitors, according to the 2009 “Customer Experience Maturity Monitor” report from the Peppers & Rogers Group.

If you are ready to make your customer fall in love with your products and services. Then, read on;



• Respect Them


Age does not connote respect. You have to respect your customers irrespective of their age, socio-economic status or intelligence. The customer you respect today will come back tomorrow.



If your customer refuses to come back; it could be a proof that you are disrespectful. Honour them and speak to them with respect. Enable them to enjoy the respect they have not been able to enjoy in the past.



(2)Recognize Differences


There are different temperament, character and attitude. The responsibility of a good business person is to understand the peculiarity of each customer.



Some customers are funny and they love to have funny people around them. A good business person must take advantage of that and establish rapport with such customer.

While there are some customers who are moody but intelligent. You are to answer them without cracking senseless jokes. Understand their temperaments and be nice to them.



(3) Keep Appointments


The value of time becomes more precious as we get busier in life, so when you schedule an appointment with anyone, you need to see it as a valuable commodity. Never intentionally waste that time or treat it without the respect it deserves. If you schedule an appointment, proper etiquette dictates that you keep it.

However, missed appointments can be detrimental to your practice, and your clients also suffer by not getting the care they need.

If you are an artisan, try to keep the date you promised to finish your customer's work. It will make your customers love you more. By this, they will come back for more.



(4) Communicate Value


Customer Value is the perception of what a product or service is worth to a Customer versus the possible alternatives. Worth means whether the Customer feels s/he or he got benefits and services over what s/he paid.



Communicating value and establishing customer value is important because the results of your efforts to create value are measured in the customers' perception of that value. Remember: your customers will never buy something from you because you like it. They buy things because they like or need them.

Produce quality goods and services. Your value determines the kind of customers you will have and keep.



(6) Display Your Products


By displaying products strategically on your retail display shelving units, you'll be able to encourage more purchases, encourage larger purchases, and help customers find what they want and need. With an optimal shelving layout, you can offer a better shopping experience and influence consumer buying habits.

Having product information helps consumers make informed decisions and can lead to increased sales in–store. These are called web influenced sales, and according to statistics from Google, 76% of people who conduct a local search visit a store within 24 hours.

So, display your goods online.

Thank you for reading!