Position Description

The Operations Lead will be responsible for the day-to-day operations of LifeBank.
S/he will be expected to provide oversight to the fulfilment team and ensure LifeBank products are delivered faster and in the right condition.
Key Responsibilities

Provide oversight of the fulfillment and customer service units.
Establish priorities and sequences for the ordering, processing and dispatching of customer requests.
Develop, implement and monitor local processes that are necessary to meet transportation and supply services requirements.
Plan and organize tasks and resources to achieve strategic goals and objectives.
Improve operational systems, processes and policies in alignment with the company’s mission - specifically, support better management reporting, information flow, business process and organizational planning.
Review operating reports and resolve operational, and maintenance problems to ensure minimum costs and prevent operational delays.
Monitor, develop and revise standard operational procedures and work practices in accordance with regulatory and organizational standards.
Help analyze current operations and make recommendations on ways to improve.
Perform other managerial duties as assigned.
Manage supplier relationships.
Fully automate fulfillment process.
Requirements

B.Sc or M.Sc in Business Management, Operations Management, Project Management or Science-related course
Experience:

3 - 5 years similar experience in leadership level in the healthcare, logistics, pharmaceutical or medical device industries.
Skills and Abilities:

Ability to multitask
Result-oriented team player with exceptional motivation and interpersonal skills.
Good written and verbal communication skills
High proficiency in MS Office Suite
Must be able to prepare management reports and correspondence
Good leadership, stress and time management skills.
Personal Attributes:

Have a deep desire to work in the start-up industry
Technology industry awareness
Highly organized and detailed
Passion for people
Very tech-savvy and knowledgeable of current trends
Loves to fix things.
Work Environment:

Interested and qualified candidates should send their CV and necessary documents to: team@lifebank.ng using the Job Title as the subject of the mail.

Location