I recently bought some jewelry from China myself and successfully shipped them into Nigeria using a shipping company. I just got their call last week that the goods have arrived so I can make payment for the shipping and clearance fees. I chatted with them on WhatsApp via their number and the pickup message was sent of which I made the payment. The goods is to be sent to their Onitsha office and not Lagos as I stated this categorically when I was filling in the details of where it will be sent to on their website on my dashboard online. I also told the customer rep on Whatsapp that the final destination is Onitsha and not Lagos and she said I have to pay the shipping fee first before they move it down to Onitsha, that I did.

I chatted with their Onitsha office and they said no details of my goods was sent to them as against what their Lagos office told me last week. I went back to Whatsapp and chatted their Lagos office and even called them and they said they are looking for my goods as they sent the same goods bearing my name but their office in Onitsha is saying it isn't for me. That they are looking for my goods.


Where I need help now is how to get my goods from them cos I intend to take legal actions against them if I don't get my goods within two weeks. Do you think this is the right step to take? I need help, please! Goods is worth about a #100,000 including shipping fees



OP please help push this to the front page as I'm having sleepless nights already




UPDATE: I just got a call from them now that they have seen it in their Lagos office and will send it to Onitsha soon! I can now breathe in peace small and fully once I receive it next week as they promised. I will update the house once I pickup.

Thanks for all the concern

Go with Police or Soldiers.

Try and cause plenty of wahala

Nigerians don't like calm people. They see calmness as an invitation to scam you.

coolangel54:
I recently bought some jewelry from China myself and successfully shipped them into Nigeria using a popular shipping company. I just got their call last week that the goods have arrived so I can make payment for the shipping and clearance fees. I chatted with them on WhatsApp via their number and the pickup message was sent of which I made the payment. The goods is to be sent to their Onitsha office and not Lagos as I stated this categorically when I was filling in the details of where it will be sent to on their website on my dashboard online. I also told the customer rep on Whatsapp that the final destination is Onitsha and not Lagos and she said I have to pay the shipping fee first before they move it down to Onitsha, that I did.

I chatted with their Onitsha office and they said no details of my goods was sent to them as against what their Lagos office told me last week. I went back to Whatsapp and chatted their Lagos office and even called them and they said they are looking for my goods as they sent the same goods bearing my name but their office in Onitsha is saying it isn't for me. That they are looking for my goods.


Where I need help now is how to get my goods from them cos I intend to take legal actions against them if I don't get my goods within two weeks. Do you think this is the right step to take? I need help, please! Goods is worth about a #100,000 including shipping fees



OP please help push this to the front page as I'm having sleepless nights already

Another person has collected it from onitcha office.

Report to their top management in Lagos.

My question is how to get the details of the top management? I'm based in Asaba and all I have is just their phone numbers

mployer:


Another person has collected it from onitcha office.

Report to their top management in Lagos.

How I wish I was in Lagos, this is exactly what I would have done but I'm in Asaba. Can I do this in their Onitsha office since it's a branch?

TarOrfeeek:



Go with Police or Soldiers.

Try and cause plenty of wahala

Nigerians don't like calm people. They see calmness as an invitation to scam you.

Shey the shipping company no get name

Put their name there na. Considering the wide reach of nairaland, I am sure someone related to them will see it.

They have called me that they have seen it in their Lagos office and will send it next week. So let me not tarnish their image for now except I don't receive it next week as agreed

AlphaLion:
Shey the shipping company no get name

Put their name there na. Considering the wide reach of nairaland, I am sure someone related to them will see it.

coolangel54:
I recently bought some jewelry from China myself and successfully shipped them into Nigeria using a shipping company. I just got their call last week that the goods have arrived so I can make payment for the shipping and clearance fees. I chatted with them on WhatsApp via their number and the pickup message was sent of which I made the payment. The goods is to be sent to their Onitsha office and not Lagos as I stated this categorically when I was filling in the details of where it will be sent to on their website on my dashboard online. I also told the customer rep on Whatsapp that the final destination is Onitsha and not Lagos and she said I have to pay the shipping fee first before they move it down to Onitsha, that I did.

I chatted with their Onitsha office and they said no details of my goods was sent to them as against what their Lagos office told me last week. I went back to Whatsapp and chatted their Lagos office and even called them and they said they are looking for my goods as they sent the same goods bearing my name but their office in Onitsha is saying it isn't for me. That they are looking for my goods.


Where I need help now is how to get my goods from them cos I intend to take legal actions against them if I don't get my goods within two weeks. Do you think this is the right step to take? I need help, please! Goods is worth about a #100,000 including shipping fees



OP please help push this to the front page as I'm having sleepless nights already




UPDATE: I just got a call from them now that they have seen it in their Lagos office and will send it to Onitsha soon! I can now breathe in peace small and fully once I receive it next week as they promised. I will update the house once I pickup.

Thanks for all the concern

Okay, update us

Next time, always request for the picture of the package before the Chinese vendor ship out the goods to the shipping Agent, also request the picture of the same package before making payment on arrival of the package to Lagos office.

Also, if the quantity of the goods is small tell the Chinese guys not to use small carton as items in small cartons often get misplaced.

Thanks for this tip! It's actually my first time buying myself directly from suppliers.

The suppliers sent the photos of each goods I bought from them but I didn't request Nigerian office to send me the photo when it arrived in Lagos.

Now I have learned!

thanks a lot

tosbobby:
Next time, always request for the picture of the package before the Chinese vendor ship out the goods to the shipping Agent, also request the picture of the same package before making payment on arrival of the package to Lagos office.

Also, if the quantity of the goods is small tell the Chinese guys not to use small carton as items in small cartons often get misplaced.

I have picked up the parcel at their Onitsha office. Thank you all