Job role: Service Executive

Client: Financial Sector (Leading Bank)

Location: Lagos State

Salary: N80,000 and other benefits

Responsibilities:
• Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving
methods.
• Anticipate customer needs by studying services, products, and proper customer processes and procedures.
• Record all customer and end-user calls in order to improve service and products provided by the company.
• Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur.
• Understand how to use the company knowledge base to prepare for each customer interaction while taking
detailed notes.
• Prevent the escalation of customer issues by collecting and analyzing information provided before interacting
with the customer.
• Completing a range of financial transactions, including processing invoices, payments, creating accounts and maintaining records.

BSc(Minimum of Second Class Lower) \ HND(Minimum of Lower Credit) degree in any field.
28years and below.

Qualified candidates should apply through the link below;

https:///3li5Mwx