Good day nairalanders.. early today my phone Tecno spark 4 upgraded to version 10 from the previous version 9.... Actually I didn't actually pushed the button for the upgrade I just connected to my hostel hotspot and before I could notice what's happening I saw a message that says my phone shotting down.... I took the message casually and after a while my phone booted up again... Buh this time I noticed that my boot up animation was kinda different.. and the option for me to input my password before continuing with booting.. the keyboard have also changed after putting my password it took almost like forever for the phone to boot... After the booting everything about my phone has changed and became more fancier... At that point at that point a notification pop up.. "finishing upgrade it was at that point I understood that my phone has upgraded.. cus I quickly when to my settings to check around...

I was very happy.. now the problems are
1.i can't take pic
2.i can no longer connect to a hotspot
3.i can't access any file on my phone.
Even my play music app is saying no music file to play.
4.my Google photo is not showing any file
5.even my file app is not showing any file
Buh my telegram app is still there with all loaded pics
6.my browser history is still there...with my downloaded file which I can only access from the browser itself...

Pls have anyone experienced this..or any tech savvy should pls put me through on what to do

For the problems part just give it some time, it may / will become normal..... So transsion phones do receive android version updates. Wow am surprised.

You enabled your android to"auto update when connected to a wifi" that is why the update took place.I disable auto update on both wifi and mobile data.
Back to your matter.I had updated to android 10 before and my device started malfunctioning until I uninstalled my update from 10 back to 9 before the problem stopped.From 2019 that I bought did the update.I disabled auto update but I decided to update to android 11 recently.However,the malfunctioning issue has stopped.I think android 10 encounters such problems.
Take your device to an engineer to help you sort it out.

Joysticks:
You enabled your android to"auto update when connected to a wifi" that is why the update took place.I disable auto update on both wifi and mobile data.
Back to your matter.I had updated to android 10 before and my device started malfunctioning until I uninstalled my update from 10 back to 9 before the problem stopped.From 2019 that I bought did the update.I disabled auto update but I decided to update to android 11 recently.However,the malfunctioning issue has stopped.I think android 10 encounters such problems.
Take your device to an engineer to help you sort it out.

Pld how did you downgrade it

Mine is working perfectly fine when I upgraded it.

E shock but nice to know these

I heard Camon 17 too is going to get android 12

Model404:
For the problems part just give it some time, it may / will become normal..... So transsion phones do receive android version updates. Wow am surprised.

My tecno spark 5, Don dey disturb me to upgrade, but i won't do it.

AREWAELENU:
E shock but nice to know these

I heard Camon 17 too is going to get android 12

whether update or not, let them change their choice of chipset on most of their devices.. Then i can take them serious.. But truth be told the update shock me..

Model404:
whether update or not, let them change their choice of chipset on most of their devices.. Then i can take them serious.. But truth be told the update shock me..

95% of Tecno product are OTA updatable.

YourFavorite21:
My tecno spark 5, Don dey disturb me to upgrade, but i won't do it.

why

Jacku:
why

it's a 2GB ram phone, and once I upgrade it, the memory go just full.

......well,I don't have an idea of what could be wrong,but I'll suggest you go to settings and reset app preferences. It's possible your apps have been denied permissions by default,it's just a suggestion though, I'll get back if I find an exact cause.

Sorry about that maybe you should try and do a reset, I am sure maybe you backed up your files before doing the update

Only on tekinor this kind of shit happens

You can delete the update na

AREWAELENU:
E shock but nice to know these

I heard Camon 17 too is going to get android 12

Camon 17 will get o. Make sense sha

Was your phone rooted?

After the update, back up and factory reset your device

YourFavorite21:
it's a 2GB ram phone, and once I upgrade it, the memory go just full.

not necessarily, you can update then use your phone master app to clear cache and junk files, that should help with the storage

selfdefence:
not necessarily, you can update then use your phone master app to clear cache and junk files, that should help with the storage

okay. Tnks

Try resetting your device after the update