Please I'm new to web hosting services and decided to try a Nigerian host.

Clear me on this please.

So my website has been suspended since December of last year.

Yesterday, I decided to make payment only to be told that I'll have to make payment for the month of December, January and then February this month before my account can be restored.

Is this how things are done in the hosting industry?

Note: all through the 3 months, I didn't use their services since my account was suspended.

So am I paying for the time or service cos I no De understand right now.

The hosting company is Truehost.

Study the Terms and Conditions you signed. The answer might be there.

Premiumwriter:
Please I'm new to web hosting services and decided to try a Nigerian host.

Clear me on this please.

So my website has been suspended since December of last year.

Yesterday, I decided to make payment only to be told that I'll have to make payment for the month of December, January and then February this month before my account can be restored.

Is this how things are done in the hosting industry?

Note: all through the 3 months, I didn't use their services since my account was suspended.

So am I paying for the time or service cos I no De understand right now.

The hosting company is Truehost.

Yes, they're right. While you may not have used their hosting service for 3months, they have already paid for it as part of the monthly bills.

If you ever want to claim ownership again to your domain and hosting, you will need to pay for your outstanding debts.

Just see it the way NEPA operates. If they disconnect your light, irrespective of when you intend to pay, you'll pay for all old debts.

Esywrite:


Yes, they're right. While you may not have used their hosting service for 3months, they have already paid for it as part of the monthly bills.

If you ever want to claim ownership again to your domain and hosting, you will need to pay for your outstanding debts.

Just see it the way NEPA operates. If they disconnect your light, irrespective of when you intend to pay, you'll pay for all old debts.

if nepa disconnect your light and you did not reconnect it for a month, you won't pay bill for that month.

NEPA charges people for SERVICE USAGE not time.

Here they are clearly charging me for TIME rather than SERVICE USAGE.

You suspended my account, which means your services to me has been terminated. Why should I continue to pay the bill still?

Think of it this way, you've been subscribing to MTN 1gb per month for a year.

Then for 3 month you didn't subscribe to the data plan. Within that 3 month, MTN didn't allow you to browse.

Then the fourth month you want to subscribe again to that same 1gb per month and then MTN ask you to pay for the 3 previous month.

Is that not ridiculous?

If MTN had allowed you to use their services, then you know you are owing them but since they blocked your access, it means they've not offered any services to you for that 3 month, so why should they even demand payments for it?

Truehost shut down my website for 3 months and now they are asking me to pay for the 3 months. Why should I pay them exactly? For shutting down my site?..

This is ridiculous

Premiumwriter:
if nepa disconnect your light and you did not reconnect it for a month, you won't pay bill for that month.

NEPA charges people for SERVICE USAGE not time.

Here they are clearly charging me for TIME rather than SERVICE USAGE.

You suspended my account, which means your services to me has been terminated. Why should I continue to pay the bill still?

Think of it this way, you've been subscribing to MTN 1gb per month for a year.

Then for 3 month you didn't subscribe to the data plan. Within that 3 month, MTN didn't allow you to browse.

Then the fourth month you want to subscribe again to that same 1gb per month and then MTN ask you to pay for the 3 previous month.

Is that not ridiculous?

If MTN had allowed you to use their services, then you know you are owing them but since they blocked your access, it means they've not offered any services to you for that 3 month, so why should they even demand payments for it?

Truehost shut down my website for 3 months and now they are asking me to pay for the 3 months. Why should I pay them exactly? For shutting down my site?..

This is ridiculous

All I have to say is that you're a good writer. Wow.

Worst hosting stay away from them immediately

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