Have you experienced token “reject” issue on IKEDC mojec prepaid meter ?

You can resolve this by using the Token Reset numbers and Token Configure numbers at the bottom of the token receipt purchased on VTPASS.com

The reset Token and configure Token are both found at the bottom of the receipt issued on VTPASS.

If you can find these numbers on your receipt, then visit any IKEDC customer care center to get the numbers.

Steps to resolve reject issue after you have gotten the reset and configure tokens from your VTPASS receipt or from IKEDC CUSTOMER CARE.

1. Make sure there power supply from IKEDC at this time.

2. Put 4 batteries into the CUI kit (small kit you plug to power outlet at your home)

3. Plug the power cord into the wall socket of your home. This allows the little kit to establish a line connection to your prepaid meter outside on the power pole.

4. The kit shows “connect” followed by “success”

5. Input your Meter number on the CUI kit and press enter (red button)

6. It shows connect and the. Success

7. Input your reset Token. Press the enter-the red button at bottom right). It will display a 2-digit code number.


8. Input the configure token and then press enter.
9. It will display a number like 24h

10. Now input your token purchased on VTPASS or any of the vendors selling prepaid meter token.
11. It will accept it. No more “reject”

Happy days!

You have solution for Phed same issue

Amaso99:
You have solution for Phed same issue

No solution, dear.

Pls how do i stop that alarming sound when we have low units on the mojec prepaid meter? Any code for it?

get2tolux:
Pls how do i stop that alarming sound when we have low units on the mojec prepaid meter? Any code for it?

I think the alarm tells you that your meter balance is critically low. I don’t know how you can disconnect the alarm other than you
recharging the unit.

get2tolux:
Pls how do i stop that alarming sound when we have low units on the mojec prepaid meter? Any code for it?

input the code 045 and press enter

Please can I see the token reject number very well the reset and the configuration please because it not showing the all number and my prepaid meter is still showing reject here

The reset token number you display doesn’t not show it all

owagbeba:
The reset Token and configure Token are both found at the bottom of the receipt issued on VTPASS.

If you can find these numbers on your receipt, then visit any IKEDC customer care center to get the numbers.

Steps to resolve reject issue after you have gotten the reset and configure tokens from your VTPASS receipt or from IKEDC CUSTOMER CARE.

1. Make sure there power supply from IKEDC at this time.

2. Put 4 batteries into the CUI kit (small kit you plug to power outlet at your home)

3. Plug the power cord into the wall socket of your home. This allows the little kit to establish a line connection to your prepaid meter outside on the power pole.

4. The kit shows “connect” followed by “success”

5. Input your Meter number on the CUI kit and press enter (red button)

6. It shows connect and the. Success

7. Input your reset Token. Press the enter-the red button at bottom right). It will display a 2-digit code number.


8. Input the configure token and then press enter.
9. It will display a number like 24h

10. Now input your token purchased on VTPASS or any of the vendors selling prepaid meter token.
11. It will accept it. No more “reject”

Happy days!

I just got my prepaid meter from Ikeja..is it compulsory to put battery into CUI kit before I can use it.reason why am asking is because when it's plugged to main power,it's on but those light indicators to show the condition and reading of the meter is not showing and when I imput the 11 digits on my card,it says connect after a few seconds and fail

hunterden:



I just got my prepaid meter from Ikeja..is it compulsory to put battery into CUI kit before I can use it.reason why am asking is because when it's plugged to main power,it's on but those light indicators to show the condition and reading of the meter is not showing and when I imput the 11 digits on my card,it says connect after a few seconds and fail

Yes, you have to put battery into kit then plug to power socket when there is mains supply

hunterden:



I just got my prepaid meter from Ikeja..is it compulsory to put battery into CUI kit before I can use it.reason why am asking is because when it's plugged to main power,it's on but those light indicators to show the condition and reading of the meter is not showing and when I imput the 11 digits on my card,it says connect after a few seconds and fail

Were you able to solve this?

What if you tried all this instructions and it's showing rejected for all the three tokens? What do I do?

IKEDC up till now hasn't resolved the rejected tokens. They're not even saying anything about it.
Too bad

My loading box number 2 is not working