[center]Welcome to the month of March[/center]

Its the last month in the first quarter, so talking of Customer Satisfaction is not out of place when you want to achieve the most in the remaining months.
In Tenol Alpha we don't just want to satisfy our customers, we want to delight them.

"Probably the most important management fundamental that is being ignored today is staying close to the customer to satisfy his needs and anticipate his wants. In too many companies, the customer has become a bloody nuisance whose unpredictable behavior damages carefully made strategic plans, whose activities mess up computer operations, and who stubbornly insists the purchased product should work"
[center](Lew Young)[/center]