A virtual assistant is a self-employed worker who specializes in offering administrative services to clients from a remote location, usually a home office. Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.

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Virtual assistants are especially in demand by entrepreneurs and online businesses that need help but don't want to spend the money on an office space for staff. However, many small and mid-size businesses use virtual support, especially for specific tasks, such as social media management.