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Nairaland Forum / Nairaland / General / Jobs/Vacancies / URGENT RECRUITMENT: CONTACT CENTER AGENT (460 Views)
Urgent Recruitment: Contact Center Agent / URGENT RECRUITMENT - CONTACT CENTER AGENT (HAUSA AND YORUBA SPEAKING) / ***CONSOL LIMITED*** Second Phase Of The Recruitment (contact Centre Agent) (2) (3) (4)
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URGENT RECRUITMENT: CONTACT CENTER AGENT by Bamidele56: 11:43am On Aug 01, 2022 |
Role: Contact Center Agent Location: Palmgroove, Lagos Mainland Pay: N80,000 Monthly net Perks: Hmo + Pension + others Responsibility • Attend inbound and outbound campaigns across various channels • Complaint management and conclusive issues resolution • Service measurement and process improvement • Quality Assurance evaluation • Reports collation Requirements • Should be able to speak both Hausa and Yoruba languages • BSC/HND minimum of Second-Class lower/Lower Credit • Not more than 32years • Gender: Male preferable for gender balance • Familiar with the use of smart tools like google Sheets, real-time survey forms, CRM etc. • Proficiency in the use of Microsoft office packages especially Excel • Thoroughness and eyes for details • Interpersonal and relationship skills • Analytical and organizational skills • Experience in Business Process Management is an added advantage • Team player and readiness to learn Interested and qualified candidates should please use the link below; https://forms.gle/hvYLhkgEAMZvVbT68 |
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