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Vacancy For Customer Service Representative In Lekki Phase1 - Jobs/Vacancies - Nairaland

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Vacancy For Customer Service Representative In Lekki Phase1 / Customer Service Representative / Nationwide Recruitment For Customer Service Executives At Halogen Security (2) (3) (4)

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Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 1:56pm On Aug 26
COMPANY NAME: SOFTHILLS MEDIA

JOB LOCATION: LEKKI, LAGOS STATE

Job Description

An ICT company in Lagos is looking for a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities
Customer Service Responsibilities list:
1. Manage large amounts of incoming phone calls
2. Generate sales leads
3. Identify and assess customers’ needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid and complete information by using the right methods/tools
6. Meet personal/customer service team sales targets and call handling quotas
7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
8. Keep records of customer interactions, process customer accounts and file documents
9. Follow communication procedures, guidelines and policies
10. Take the extra mile to engage customers


Requirements
1. Proven customer support experience or experience as a Client Service Representative
2. Track record of over-achieving quota
3. Strong phone contact handling skills and active listening
4. Familiarity with CRM systems and practices
5. Customer orientation and ability to adapt/respond to different types of characters
6. Excellent communication and presentation skills
7. Ability to multi-task, prioritize, and manage time effectively

MODE OF APPLICATION
Interested applicant should forward their names, qualification, post applying for and their CV/resume to (sleekcareers.ng@gmail.com).

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Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 2:27pm On Aug 29
Offer still valid for interested applicants… Apply Now..
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 3:10pm On Aug 29
please what's the pay
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 10:55am On Aug 30
Offer still valid for interested applicants… Apply Now...
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 12:05pm On Aug 30
application sent
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 10:49am On Aug 31
Offer still valid for interested applicants…

Apply Now....
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 9:36am On Sep 02
Offer still valid for interested applicants....

Apply Now....
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 11:13am On Sep 05
Offer still valid for interested applicants.... Apply Now....
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 1:51pm On Sep 05
I've sent you a text message or please kindly reach out to me on 08101132009 am really interested
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 1:58pm On Sep 05
perhaps you can drop any means of contact to reach you
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 2:52pm On Sep 06
Offer still valid for interested applicants.... Apply Now..
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 4:48pm On Sep 08
Offer still valid for interested applicants.... Apply Now.
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Lovalovaphunmz(f): 12:11pm On Sep 10
Application sent.
Re: Vacancy For Customer Service Representative In Lekki Phase1 by josephevergreen(m): 3:11pm On Sep 10
Interested 07040313049

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