please admin., help move to front page.

on the 31st of July, I purchased power of N10,000.00 from buypower, the transaction was went through and the sum of N10,100.00 was debited from my kuda acount but I was given token. I contacted buypower on the said deduction and failure to generate token which they apologized and explain reason for such.

we agreed that my money will be refunded and immediately a refund transaction was initiated by buypower which they promised the money will be refunded within 7-12 workings days. After for like a week past the said date, I contacted them again and they said the refund has been initiated since, that my bank ought to have refunded my money and that I should contact kuda bank. Immediately, I called kuda bank, their customer care no went through but wasn't picked as I later sent them mail. Kuda replied I should send proof of refund initiation from buypower and paystack which I did .I even sent to them my transaction history till date.

To cut the long story short, its going to 2 months now, kuda bank haven't refunded my money even as have sent them series of mails. They keep replying 5-7 working days which has since lapsed. Even buypower has contacted them on my behalf but haven't heard anything from them since.

please house, what can i do to get this money back? they don't pick their customer care no or is this brad day robbery?

cc:mynd44
OAM4J

Kuda has no office?

In your next mail please copy FCCPC, CBN, EFCC and all the other agencies you can find, then wait and see the magic unveil
.

Tboy2021:
please admin., help move to front page.

on the 31st of July, I purchased power of N10,000.00 from buypower, the transaction was went through and the sum of N10,100.00 was debited from my kuda acount but I was given token. I contacted buypower on the said deduction and failure to generate token which they apologized and explain reason for such.

we agreed that my money will be refunded and immediately a refund transaction was initiated by buypower which they promised the money will be refunded within 7-12 workings days. After for like a week past the said date, I contacted them again and they said the refund has been initiated since, that my bank ought to have refunded my money and that I should contact kuda bank. Immediately, I called kuda bank, their customer care no went through but wasn't picked as I later sent them mail. Kuda replied I should send proof of refund initiation from buypower and paystack which I did .I even sent to them my transaction history till date.

To cut the long story short, its going to 2 months now, kuda bank haven't refunded my money even as have sent them series of mails. They keep replying 5-7 working days which has since lapsed. Even buypower has contacted them on my behalf but haven't heard anything from them since.

please house, what can i do to get this money back? they don't pick their customer care no or is this brad day robbery?

cc:mynd44
OAM4J

U don't need to copy anyone
Go to their office at yaba, dress well and behave like a well.mannered person..they will even reverse ur money and take the loss on themselves..

Tboy2021:
please admin., help move to front page.

on the 31st of July, I purchased power of N10,000.00 from buypower, the transaction was went through and the sum of N10,100.00 was debited from my kuda acount but I was given token. I contacted buypower on the said deduction and failure to generate token which they apologized and explain reason for such.

we agreed that my money will be refunded and immediately a refund transaction was initiated by buypower which they promised the money will be refunded within 7-12 workings days. After for like a week past the said date, I contacted them again and they said the refund has been initiated since, that my bank ought to have refunded my money and that I should contact kuda bank. Immediately, I called kuda bank, their customer care no went through but wasn't picked as I later sent them mail. Kuda replied I should send proof of refund initiation from buypower and paystack which I did .I even sent to them my transaction history till date.

To cut the long story short, its going to 2 months now, kuda bank haven't refunded my money even as have sent them series of mails. They keep replying 5-7 working days which has since lapsed. Even buypower has contacted them on my behalf but haven't heard anything from them since.

please house, what can i do to get this money back? they don't pick their customer care no or is this brad day robbery?

cc:mynd44
OAM4J

U don't need to copy anyone
Go to their office at yaba, dress well and behave like a well.mannered person..they will even reverse ur money and take the loss on themselves.. it's near ozone cinema

HenriYire:
In your next mail please copy FCCPC, CBN, EFCC and all the other agencies you can find, then wait and see the magic unveil
.

rubbish advise, the people u are copying never read ur mails it's only politicians that read social media

BirtherOfKings:


U don't need to copy anyone
Go to their office at yaba, dress well and behave like a well.mannered person..they will even reverse ur money and take the loss on themselves.. it's near ozone cinema

thanks bro.. you mean they have an office at yaba?

My 9k is still stock with kuda.. they don't even reply messages..

That's just too bad of the bank. One should be wary of those new entities!

Like someone said upthere visit the office and lay your complain don't expect customer care service to take decisive action

Tboy2021:
please admin., help move to front page.

on the 31st of July, I purchased power of N10,000.00 from buypower, the transaction was went through and the sum of N10,100.00 was debited from my kuda acount but I was given token. I contacted buypower on the said deduction and failure to generate token which they apologized and explain reason for such.

we agreed that my money will be refunded and immediately a refund transaction was initiated by buypower which they promised the money will be refunded within 7-12 workings days. After for like a week past the said date, I contacted them again and they said the refund has been initiated since, that my bank ought to have refunded my money and that I should contact kuda bank. Immediately, I called kuda bank, their customer care no went through but wasn't picked as I later sent them mail. Kuda replied I should send proof of refund initiation from buypower and paystack which I did .I even sent to them my transaction history till date.

To cut the long story short, its going to 2 months now, kuda bank haven't refunded my money even as have sent them series of mails. They keep replying 5-7 working days which has since lapsed. Even buypower has contacted them on my behalf but haven't heard anything from them since.

please house, what can i do to get this money back? they don't pick their customer care no or is this brad day robbery?

cc:mynd44
OAM4J

Shall them on Twitter bro

nightfox01:
Like someone said upthere visit the office and lay your complain don't expect customer care service to take decisive action

they get office so??

The guy’s money is halfway gone. All these Fintech companies operate like fraudsters