Greetings Nairalanders and the whole online communities.

There is this issue that has been recurrent in my business space and I would like the whole audience to this piece to give in their respective positions, contributions, criticism, advice and possibly assistance towards it.

We are the sim registration agents of your different telecom service providers. MTN, GLO, AIRTEL, 9MOBILE etc (Simreg agents)
But the issue is largely with MTN Nigeria.

We are in a sim registration business with this telecom "giant" through the dealers. The dealer is a company contracted by MTNN to discharge the sim sales and registration activity on it's behalf. These dealers in turn employs our services/partnership as simreg agents to buy, sell, register and effectively activate the MTN sims upon purchase by potential subscribers.
The MTN devices are giving to us by these dealers after collecting and verifying some requested information from us, like Agent's full Name, shop location and address, valid ID, NCC certificate and simreg standards etc.
Upon the above, we are made to sign an indemnity form which to the best of my knowledge transfers all the risks and expense incurrable in the event of: Malpractice(s) on the Agent's device, lost of the simreg device etc to the agents
Sadly, little or nothing is put into documentation as to the payment structure and time for payment. It is mostly communicated verbally and even when they give notifications regarding payment structure through our device notification dashboard or the WhatsApp platforms they barely keep to it. (Proves available)
Now to the issue proper. Whenever payments are made (which is always a "long awaited"
We are more often than not shortchanged/underpaid for our labour, with MTNN haven put some unimaginable/dubious criteria with which they decide the registered sims qualified for payment from their end.
But for agents, there is no room (from his own end) to accurately ascertain the productivity of his labour which makes it easier for MTNN to manipulate the whole payment to their advantage.
Note: while they must have refused to pay for the said sims/phone lines registered by these agents (which fell short of the criteria) these Sims are still very much in use by the subscribers; generating revenue for MTNN
Just to give you a picture:
An agent can register and properly activate (GC) 100 SIMs in a month/activation cycle and end up being paid for about 30 SIMs out of the bulk (agents complain of this the most)
All thanks to their back end which we have no access to in other to effectively protest the under payment. It's a case of " _Whatever we say your labour amounts to, you take home_"
They also promised a fixed pay of #20k on meeting a target � of 100 clean GC (clean in their word) which is barely attainable as they must tell you that the sims registered aren't qualified without proofs to back up.
Now, just last month (Dec 30th 2022) we suddenly received some crumbs in our MOMO wallet as our GC payment and it was a ridiculous sum. A memo also came in informing us of a new daily payment development to start on 01/01/2023 but till now nothing has been effected with agents still asking and begging for their Nov and Dec payments.
Agents can only complain and protest in the WhatsApp room and it doesn't get beyond there. Complaints aren't relayed; no feedback.

Though like many other agents that have been in this "MTN inflicted" hardship I've laid complaints upon complaints and they seem to have fallen on deaf ears which makes me feel it's a deliberate game by MTNN. Could it be the system of "impoverish and control them effectively"?
I mean, with the ill treatment and manipulative mechanisms one could see that the installation of these dealers is a deliberate act to forestall the agents communication with them thus for better control over our labour.
Some of us have tried confronting these dealers but they always tell us that the problem of payment is not from their end but MTN's.
We have observed that these dealers are only but _puppets_ following directives from MTNN
They are basically afraid of losing their dealership should they challenge MTNN, likewise many agents are afraid of losing possession of their device if they press much for their pay.
The major problem remains the poor/bad payment structure (shortchanging) which is largely accounted for by the unimaginable criteria put in place by MTNN.

Many agents are just cushioning their businesses with the incentives they get from other Telecoms which is comparatively better than MTN's (though MTN sells more and perhaps the reason for this exploitation)

Our situation could be likened to the bullocks that pull the plough for cultivation and planting of seedlings but don't get fed (at least well)
Sims are planted in your phones through the services of a simreg agent; We are their voice in the streets; their reps; their fibrous roots scattered allover to bring in "water and nutrients", we bring in new subscribers by the day,
WE ARE DOING A GREAT JOB and deserve better treatment. We have the power to dissuade an intending MTN subscriber to opt out.

How can one get across to MTNN to get positive results for our plights since there is a lot of bottlenecking in the Agent-MTN relationship?
We wish the NCC as well as other well meaning Nigerians could come into this situation as common Nigerians in the business are going through difficulties getting paid for their labour. It's a case of servitude.

We simply want credibility and transparency in their system of operation

(A simreg agent in Abuja)
Thanks everyone.

If your current work is not paying you well kindly change it and dont be to clingy

What of NIMC?

Nimc didn't pay us since March 2022.

And to tell you, it's monthly based payment agreement.

But nothing is working in the country.

Nimc Don chop full year payment as simple as that.

No one can say anything.


Something that WORLD BANK IS FUNDING.

NOT ASO ROCK or CBN

Kooldon:
If your current work is not paying you well kindly change it and dont be to clingy

In as much as you've made a good point, I still believe it's attitude like this that allows more room for oppression and exploitation of the common man.
Africans barely stand up for what is right especially when they aren't affected (directly)
It might be rossy for You now in whatever work space you in but would surely get to you someday.
Corruption is a cankerworm eating through all sectors...
We should stop playing the game of avoidance

IGScommunicatio:
Greetings Nairalanders and the whole online communities.
)
Now to the issue proper. Whenever payments are made (which is always a "long awaited"
We are more often than not shortchanged/underpaid for our labour, with MTNN haven put some unimaginable/dubious criteria with which they decide the registered sims qualified for payment from their end.
But for agents, there is no room (from his own end) to accurately ascertain the productivity of his labour which makes it easier for MTNN to manipulate the whole payment to their advantage.
Note: while they must have refused to pay for the said sims/phone lines registered by these agents (which fell short of the criteria) these Sims are still very much in use by the subscribers; generating revenue for MTNN
Just to give you a picture:
An agent can register and properly activate (GC) 100 SIMs in a month/activation cycle and end up being paid for about 30 SIMs out of the bulk (agents complain of this the most)
All thanks to their back end which we have no access to in other to effectively protest the under payment. It's a case of " _Whatever we say your labour amounts to, you take home_"
They also promised a fixed pay of #20k on meeting a target � of 100 clean GC (clean in their word) which is barely attainable as they must tell you that the sims registered aren't qualified without proofs to back up.
Now, just last month (Dec 30th 2022) we suddenly received some crumbs in our MOMO wallet as our GC payment and it was a ridiculous sum. A memo also came in informing us of a new daily payment development to start on 01/01/2023 but till now nothing has been effected with agents still asking and begging for their Nov and Dec payments.
Agents can only complain and protest in the WhatsApp room and it doesn't get beyond there. Complaints aren't relayed; no feedback.

Though like many other agents that have been in this "MTN inflicted" hardship I've laid complaints upon complaints and they seem to have fallen on deaf ears which makes me feel it's a deliberate game by MTNN. Could it be the system of "impoverish and control them effectively"?
I mean, with the ill treatment and manipulative mechanisms one could see that the installation of these dealers is a deliberate act to forestall the agents communication with them thus for better control over our labour.
Some of us have tried confronting these dealers but they always tell us that the problem of payment is not from their end but MTN's.
We have observed that these dealers are only but _puppets_ following directives from MTNN
They are basically afraid of losing their dealership should they challenge MTNN, likewise many agents are afraid of losing possession of their device if they press much for their pay.
The major problem remains the poor/bad payment structure (shortchanging) which is largely accounted for by the unimaginable criteria put in place by MTNN.

Many agents are just cushioning their businesses with the incentives they get from other Telecoms which is comparatively better than MTN's (though MTN sells more and perhaps the reason for this exploitation)

Our situation could be likened to the bullocks that pull the plough for cultivation and planting of seedlings but don't get fed (at least well)

(A simreg agent in Abuja)
Thanks everyone.

You guys are living in bondage
Labouring for peanuts
MTN gets twice as tall by stepping on you guys

Organize yourselves and go on strike

Babalegba:
Organize yourselves and go on strike

A nice suggestion.
We have tried creating a union but most agents are lackadaisical about it, even though they want it. Most want to see that the issue is solved but don't want (or know how to) contribute. The few of us that pressed further faced some constraints beyond our powers
Most agents wants to see the victory before they can trust in it. Instead of trusting their unity in other to get the victory.
Also, the quest to make their daily income from their respective sales points is what they can't afford to lose. Hunger and the MTN system won't allow them. It's a cage to most agents

IGScommunicatio:
Greetings Nairalanders and the whole online communities.

There is this issue that has been recurrent in my business space and I would like the whole audience to this piece to give in their respective positions, contributions, criticism, advice and possibly assistance towards it.

We are the sim registration agents of your different telecom service providers. MTN, GLO, AIRTEL, 9MOBILE etc (Simreg agents)
But the issue is largely with MTN Nigeria.

We are in a sim registration business with this telecom "giant" through the dealers. The dealer is a company contracted by MTNN to discharge the sim sales and registration activity on it's behalf. These dealers in turn employs our services/partnership as simreg agents to buy, sell, register and effectively activate the MTN sims upon purchase by potential subscribers.
The MTN devices are giving to us by these dealers after collecting and verifying some requested information from us, like Agent's full Name, shop location and address, valid ID, NCC certificate and simreg standards etc.
Upon the above, we are made to sign an indemnity form which to the best of my knowledge transfers all the risks and expense incurrable in the event of: Malpractice(s) on the Agent's device, lost of the simreg device etc to the agents
Sadly, little or nothing is put into documentation as to the payment structure and time for payment. It is mostly communicated verbally and even when they give notifications regarding payment structure through our device notification dashboard or the WhatsApp platforms they barely keep to it. (Proves available)
Now to the issue proper. Whenever payments are made (which is always a "long awaited"
We are more often than not shortchanged/underpaid for our labour, with MTNN haven put some unimaginable/dubious criteria with which they decide the registered sims qualified for payment from their end.
But for agents, there is no room (from his own end) to accurately ascertain the productivity of his labour which makes it easier for MTNN to manipulate the whole payment to their advantage.
Note: while they must have refused to pay for the said sims/phone lines registered by these agents (which fell short of the criteria) these Sims are still very much in use by the subscribers; generating revenue for MTNN
Just to give you a picture:
An agent can register and properly activate (GC) 100 SIMs in a month/activation cycle and end up being paid for about 30 SIMs out of the bulk (agents complain of this the most)
All thanks to their back end which we have no access to in other to effectively protest the under payment. It's a case of " _Whatever we say your labour amounts to, you take home_"
They also promised a fixed pay of #20k on meeting a target � of 100 clean GC (clean in their word) which is barely attainable as they must tell you that the sims registered aren't qualified without proofs to back up.
Now, just last month (Dec 30th 2022) we suddenly received some crumbs in our MOMO wallet as our GC payment and it was a ridiculous sum. A memo also came in informing us of a new daily payment development to start on 01/01/2023 but till now nothing has been effected with agents still asking and begging for their Nov and Dec payments.
Agents can only complain and protest in the WhatsApp room and it doesn't get beyond there. Complaints aren't relayed; no feedback.

Though like many other agents that have been in this "MTN inflicted" hardship I've laid complaints upon complaints and they seem to have fallen on deaf ears which makes me feel it's a deliberate game by MTNN. Could it be the system of "impoverish and control them effectively"?
I mean, with the ill treatment and manipulative mechanisms one could see that the installation of these dealers is a deliberate act to forestall the agents communication with them thus for better control over our labour.
Some of us have tried confronting these dealers but they always tell us that the problem of payment is not from their end but MTN's.
We have observed that these dealers are only but _puppets_ following directives from MTNN
They are basically afraid of losing their dealership should they challenge MTNN, likewise many agents are afraid of losing possession of their device if they press much for their pay.
The major problem remains the poor/bad payment structure (shortchanging) which is largely accounted for by the unimaginable criteria put in place by MTNN.

Many agents are just cushioning their businesses with the incentives they get from other Telecoms which is comparatively better than MTN's (though MTN sells more and perhaps the reason for this exploitation)

Our situation could be likened to the bullocks that pull the plough for cultivation and planting of seedlings but don't get fed (at least well)
Sims are planted in your phones through the services of a simreg agent; We are their voice in the streets; their reps; their fibrous roots scattered allover to bring in "water and nutrients", we bring in new subscribers by the day,
WE ARE DOING A GREAT JOB and deserve better treatment. We have the power to dissuade an intending MTN subscriber to opt out.

How can one get across to MTNN to get positive results for our plights since there is a lot of bottlenecking in the Agent-MTN relationship?
We wish the NCC as well as other well meaning Nigerians could come into this situation as common Nigerians in the business are going through difficulties getting paid for their labour. It's a case of servitude.

We simply want credibility and transparency in their system of operation

(A simreg agent in Abuja)
Thanks everyone.

I eat in your Canteen and refused to pay and you do nothing about it, I would come eat again, and again, and again, until you do something about it.

If you guys seriously mean them, seize their device and ignore their threats. They could only threaten you guys but can't do much knowing fully well they have faults themselves. trust me, I've been there and that was a big company sef.

When you register anyOne, keep track of the numbers so you could (randomly) get in touch should you need to.

When the dealers give you 500pcs of MTN SimCards, take note of their numbers and sell in batches so should they say only 20 Sims were fully registered out of the 100 you registered within that timeFrame, You ask them why the remaining 80 registered SimCards are still not Blocked since they weren't properly registered.

There are things We could only do for ourselves. All these everyday crying solves nothing. If it's not in their Favour, trust me, they wouldn't let it slide. Who knows, it's probably the dealers Cheating you guys and putting the blame on MTNn knowing fully well you guys are too dumb to do anything.

it takes just One Person to do something about it and you would reAlize there are those Who would do worse than you think you have done.

No body force una work for them. They would continue USing & RIPing you people OFF since it's to their own advantage, and they know you guys are gonna do nothing.

Which time CommonSense go common abeg

IGScommunicatio:

A nice suggestion.
We have tried creating a union but most agents are lackadaisical about it, even though they want it. Most want to see that the issue is solved but don't want (or know how to) contribute. The few of us that pressed further faced some constraints beyond our powers
Most agents wants to see the victory before they can trust in it. Instead of trusting their unity in other to get the victory.
Also, the quest to make their daily income from their respective sales points is what they can't afford to lose. Hunger and the MTN system won't allow them. It's a cage to most agents

I presume You people already have a Union but like most UNIONs in Nigeria, it's hardly in the interest of it's common ordinary members

x123xlolls:
What of NIMC?

Nimc didn't pay us since March 2022.

And to tell you, it's monthly based payment agreement.

But nothing is working in the country.

Nimc Don chop full year payment as simple as that.

No one can say anything.


Something that WORLD BANK IS FUNDING.

NOT ASO ROCK or CBN

...and you still continue working for them. Then you definitely are benefiting from them.

more like a Civil servant who complains of not being paid for over 6-months yet still goes to work daily. Na where e dey see money from.

if really you want them to react, seize their machines in your care and if the machines in your care were paid for already, then you need come up with other ways to handle the situation.

For this country, we sabi complain and too scare to take even the slightest action. Rather than take sensible action, na prayer dem go start

IGScommunicatio:
Greetings Nairalanders and the whole online communities.

There is this issue that has been recurrent in my business space and I would like the whole audience to this piece to give in their respective positions, contributions, criticism, advice and possibly assistance towards it.

We are the sim registration agents of your different telecom service providers. MTN, GLO, AIRTEL, 9MOBILE etc (Simreg agents)
But the issue is largely with MTN Nigeria.

We are in a sim registration business with this telecom "giant" through the dealers. The dealer is a company contracted by MTNN to discharge the sim sales and registration activity on it's behalf. These dealers in turn employs our services/partnership as simreg agents to buy, sell, register and effectively activate the MTN sims upon purchase by potential subscribers.
The MTN devices are giving to us by these dealers after collecting and verifying some requested information from us, like Agent's full Name, shop location and address, valid ID, NCC certificate and simreg standards etc.
Upon the above, we are made to sign an indemnity form which to the best of my knowledge transfers all the risks and expense incurrable in the event of: Malpractice(s) on the Agent's device, lost of the simreg device etc to the agents
Sadly, little or nothing is put into documentation as to the payment structure and time for payment. It is mostly communicated verbally and even when they give notifications regarding payment structure through our device notification dashboard or the WhatsApp platforms they barely keep to it. (Proves available)
Now to the issue proper. Whenever payments are made (which is always a "long awaited"
We are more often than not shortchanged/underpaid for our labour, with MTNN haven put some unimaginable/dubious criteria with which they decide the registered sims qualified for payment from their end.
But for agents, there is no room (from his own end) to accurately ascertain the productivity of his labour which makes it easier for MTNN to manipulate the whole payment to their advantage.
Note: while they must have refused to pay for the said sims/phone lines registered by these agents (which fell short of the criteria) these Sims are still very much in use by the subscribers; generating revenue for MTNN
Just to give you a picture:
An agent can register and properly activate (GC) 100 SIMs in a month/activation cycle and end up being paid for about 30 SIMs out of the bulk (agents complain of this the most)
All thanks to their back end which we have no access to in other to effectively protest the under payment. It's a case of " _Whatever we say your labour amounts to, you take home_"
They also promised a fixed pay of #20k on meeting a target � of 100 clean GC (clean in their word) which is barely attainable as they must tell you that the sims registered aren't qualified without proofs to back up.
Now, just last month (Dec 30th 2022) we suddenly received some crumbs in our MOMO wallet as our GC payment and it was a ridiculous sum. A memo also came in informing us of a new daily payment development to start on 01/01/2023 but till now nothing has been effected with agents still asking and begging for their Nov and Dec payments.
Agents can only complain and protest in the WhatsApp room and it doesn't get beyond there. Complaints aren't relayed; no feedback.

Though like many other agents that have been in this "MTN inflicted" hardship I've laid complaints upon complaints and they seem to have fallen on deaf ears which makes me feel it's a deliberate game by MTNN. Could it be the system of "impoverish and control them effectively"?
I mean, with the ill treatment and manipulative mechanisms one could see that the installation of these dealers is a deliberate act to forestall the agents communication with them thus for better control over our labour.
Some of us have tried confronting these dealers but they always tell us that the problem of payment is not from their end but MTN's.
We have observed that these dealers are only but _puppets_ following directives from MTNN
They are basically afraid of losing their dealership should they challenge MTNN, likewise many agents are afraid of losing possession of their device if they press much for their pay.
The major problem remains the poor/bad payment structure (shortchanging) which is largely accounted for by the unimaginable criteria put in place by MTNN.

Many agents are just cushioning their businesses with the incentives they get from other Telecoms which is comparatively better than MTN's (though MTN sells more and perhaps the reason for this exploitation)

Our situation could be likened to the bullocks that pull the plough for cultivation and planting of seedlings but don't get fed (at least well)
Sims are planted in your phones through the services of a simreg agent; We are their voice in the streets; their reps; their fibrous roots scattered allover to bring in "water and nutrients", we bring in new subscribers by the day,
WE ARE DOING A GREAT JOB and deserve better treatment. We have the power to dissuade an intending MTN subscriber to opt out.

How can one get across to MTNN to get positive results for our plights since there is a lot of bottlenecking in the Agent-MTN relationship?
We wish the NCC as well as other well meaning Nigerians could come into this situation as common Nigerians in the business are going through difficulties getting paid for their labour. It's a case of servitude.

We simply want credibility and transparency in their system of operation

(A simreg agent in Abuja)
Thanks everyone.

...but no ba MTNn employ Una na. they have no business with you people

bassdow:


I eat in your Canteen and refused to pay and you do nothing about it, I would come eat again, and again, and again, until you do something about it.

If you guys seriously mean them, seize their device and ignore their threats. They could only threaten you guys but can't do much knowing fully well they have faults themselves.

When you register anyOne, keep track of the numbers so you could (randomly) get in touch should you need to.

When the dealers give you 500pcs of MTN SimCards, take note of their numbers and sell in batches so should they say only 20 Sims were fully registered out of the 100 you registered within that timeFrame, You ask them why the remaining 80 registered SimCards are still not Blocked since they weren't properly registered.

There are things We could only do for ourselves. All these everyday crying solves nothing. If it's not in their Favour, trust me, they wouldn't let it slide. Who knows, it's probably the dealers Cheating you guys and putting the blame on MTNn knowing fully well you guys are to dumb to do anything.

No body force una work for them. They would continue USing & RIPing you people OFF since it's to their own advantage,a nd they know you guys are gonna do nothing.
Which time CommonSense go common abeg

Thanks for this great input

untill u guys unite to fight that big monster, its gonna consume u all n keep looking 4more blood to..i have worked wit ds agents from kaduna to fct to nass state,they r all d same n gat hooks n plugs in d inside room!so d sound ones among u should take d lead, ginger d weak n very poor ones so they can wake up.cease their devices n go mute wit strike.use d public media too as mouth piece n watch swift action

eben97:
untill u guys unite to fight that big monster, its gonna consume u all n keep looking 4more blood to..i have worked wit ds agents from kaduna to fct to nass state,they r all d same n gat hooks n plugs in d inside room!so d sound ones among u should take d lead, ginger d weak n very poor ones so they can wake up.cease their devices n go mute wit strike.use d public media too as mouth piece n watch swift action

Thanks for this wonderful advice

IGScommunicatio:
BLA BLA BLA X 100000

Your problem is that you talk too much.

MikeMicheal:
Your problem is that you talk too much.

I will evaluate and adjust if need be thanks

IGScommunicatio:

I will evaluate and adjust if need be thanks

Try to dey go straight to point. God bless.

😬

MikeMicheal:
Try to dey go straight to point. God bless.

He has successfully made you criticize as though you were sane
OP is wiser....

SpaceBar:


He has successfully made you criticize as though you were sane
OP is wiser....

Hehehe! Nah! Either he was too slow to relialize i brewed trouble or just too timid to reciprocate.

IGScommunicatio:

In as much as you've made a good point, I still believe it's attitude like this that allows more room for oppression and exploitation of the common man.
Africans barely stand up for what is right especially when they aren't affected (directly)
It might be rossy for You now in whatever work space you in but would surely get to you someday.
Corruption is a cankerworm eating through all sectors...
We should stop playing the game of avoidance

Well said!

Some people thinks everyones life function like theirs, like you can easily change jobs but it's a lie.

Kooldon:
If your current work is not paying you well kindly change it and dont be to clingy

Like hook-up.