StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Renewals Officer

Location: Lagos

Responsibilities and Duties
• Ensure achievement of 13th Month Renewal Collection targets
• Ensure achievement of 13th Persistency targets
• Ensure Retention of customers and improve surrender retention
• Training and sensitizing agency on 13th month
• Monitoring 13th at all levels throughout agency
• Planning, strategizing and implementation of various action plan for improving persistency, renewal collection and retention
• Launch and manage contest, R&R for Agency
• Identify opportunities to improve renewal collections through innovative means – through alternate modes of collection and data enrichment
• Analysis and data mining for strategy formulation and other related information
• Retain maximum policies by convincing the customers
• Skill and Personality Development of team Quantitative
• Manage overall cost for the renewal collection activity, improve collections through Vendors & Internal Sales Team
• Achieve 13th month Persistency Targets and Overall Collection targets

• Requirements, Skills & Qualifications
• Minimum of 2 years of Experience
• Must have training background
• Exposure to Insurance clients is preferred
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Advanced analytics capability is a preferred skill

• Salary
• Monthly Take Home– N87,000

• Method of Application
• Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail.