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Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers - Crime - Nairaland

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Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 12:31pm On Apr 18, 2023
Sometimes I wonder if our society prioritize the idea of curbing digital and financial crime or they actually create an enabling environment to abet such crimes.
Amidst this naira scarcity which still persist to some extent in various areas, it will be an understatement to say that our banking system failed woefully if we're to judge by their performance throughout the naira crisis till date.
I wish to bring to everyone's attention that the United Bank for Africa (UBA) is more of a criminal organization that one has to be careful with while dealing with their customers because there's a high chance of one getting into trouble due to the lapses from their back-end.
UBA bank is one of the banks which a successful mobile transfer from their customers can easily be reversed to the customer after business has been transacted and the customer is gone.

My experience
I was at our shop when a customer came in to make some purchase of goods to the tone of almost 200,000. He tried to pay with card but the machine couldn't read his card so we opted for the option of transfer which he did using the UBA mobile App in his phone. I saw him did the transaction and he it was successful. I waited for the alert to drop after a few minutes but it didn't. I now asked him to share the receipt of the transaction with me but he suggested I should just snap it from his screen since his colleagues were already calling on him which I did. I snapped the receipt containing the transaction reference, sender's name, recipient account number and bank, name of sender and date then we exchanged contact which I dialed the number to be sure that the number was active and inside his phone. After checking my account with my first mobile app severally and not seeing the money, I now decided to send 1,000 naira from my OPAY account to my First bank account to see if that will trigger both alert to drop but still, I also didn't get the alert for the 1,000 I did so I symply assumed First bank was probably having credit alerts issues so I was calm and didn't bother to disturb him only for me to hear my phone ringing and it was the customer calling, I picked the call and he told me that the money had been reversed to him and that boosted my confidence somehow so I imagined he couldn't have been a fraudster then I asked if I should send another account number and he agreed then I sent my fidelity bank account. Then I started calling him to confirm if he had received the message but he didn't pick. I kept calling at intervals for six times and later sent him a text then he called me back telling me that he had seen the account I sent that his mobile app was just having network issues that I shouldn't worry.
Then when we were about to close, I decided to ask him about it again but his line was no longer reachable and his call was already forwarded to a non existence number. Till this moment, I haven't been able reach the customer neither did he call me.
Thanks to UBA bank who will reverse a successful mobile transfer to their customer after business must have been transacted.
If I hadn't had this experience with my kid sister who owns a UBA bank and did a 10k transfer to me which showed successful and she was debited but which was later reversed to her, I would have assumed that the customer must have used a cloned mobile app to defraud me but no, that is how UBA operates. They can reverse a money transfer to their customers after it shows successful with transaction receipt generated.
I'm just down right now, don't know what to do cos I don't have such amount of money to repay my boss.

1 Like 2 Shares

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Shapeaso: 12:42pm On Apr 18, 2023
If anyone does a transaction with me and if i don't receive an alert and also check my balance to be sure that the money is in my account. I can't allow you go with my goods. Crazy things are really happening.

19 Likes 1 Share

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Enskynelson(m): 12:54pm On Apr 18, 2023
Man, 200k gone just like that?
I have experienced same severally with my accounts... Access Bank, and UBA. I don't think it's an issue specific with UBA alone. The peak of all these issues was during their fake cashless policy forced on Nigerians.

The next step is to look for how to retrieve your money. You will need a police statement and u may need to go to court before going to the bank. You have his phone number and that failed transaction details you have can be the way forward.

Some of us are not so different from the guy who is running away with your money. The only reason some don't steal is because they are sure they will be caught. What if u can take those millions and no one will ever catch you, will you still steal?.

4 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 1:07pm On Apr 18, 2023
Enskynelson:
Man, 200k gone just like that?
I have experienced same severally with my accounts... Access Bank, and UBA. I don't think it's an issue specific with UBA alone. The peak of all these issues was during their fake cashless policy forced on Nigerians.

The next step is to look for how to retrieve your money. You will need a police statement and u may need to go to court before going to the bank. You have his phone number and that failed transaction details you have can be the way forward.

Some of us are not so different from the guy who is running away with your money. The only reason some don't steal is because they are sure they will be caught. What if u can take those millions and no one will ever catch you, will you still steal?.
Exactly what someone told me. However, the financial implications the process might involve might make the whole process not worth it and that is why crime keeps thriving in nigeria. This is not like a civil case where you go to station, pen down your statement and lead the police to the culprits address for him to be picked up. Which means that matter must be reported in the form of a petition and the police will start demanding money for tracking the criminal and mobilization fee. You might end up spending 60-70% of what you've lost.
That is how the nigerian police system is.

5 Likes 1 Share

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Enskynelson(m): 1:14pm On Apr 18, 2023
respect80:

Exactly what someone told me. However, the financial implications the process might involve might make the whole process not worth it and that is why crime keeps thriving in nigeria. This is not like a civil case where you go to station, pen down your statement and lead the police to the culprits address for him to be picked up. Which means that matter must be reported in the form of a petition and the police will start demanding money for tracking the criminal and mobilization fee. You might end up spending 60-70% of what you've lost.
That is how the nigerian police system is.
I disagree still. When we keep giving excuse for scammers to go Scot free, we are indirectly encouraging them. I understand all you said. But we need not give up like that because that will give him the confidence to try this next time on someone else.
The fee may not be as much as they have estimated. Try and find out yourself.

9 Likes 2 Shares

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 1:30pm On Apr 18, 2023
Enskynelson:

I disagree still. When we keep giving excuse for scammers to go Scot free, we are indirectly encouraging them. I understand all you said. But we need not give up like that because that will give him the confidence to try this next time on someone else.
The fee may not be as much as they have estimated. Try and find out yourself.
I agree with the bolded statement but already asked how much it would take to actualize this and I was told just the tracking fee was around 20k then to raise a petition that can be acted upon in the shortest possible time is around 40-50k that's almost 70k. If the culprit is finally apprehended, the police will still demand some monetary appreciation for doing their job. All this makes it look like someone is busy chasing a wild goose

1 Like 1 Share

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Berrityga: 1:32pm On Apr 18, 2023
Nothing sweet pass make you send money give person and the money reverse back, and the person no fit see you for this life to collect him money again. Chaiii. My bro. Use that his name and go on Facebook or twitter and fish him out.

1 Like 1 Share

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Berrityga: 1:34pm On Apr 18, 2023
You can also take the information to any uba branch and have his account frozen. But first you need a police report.

5 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Solsix(m): 2:29pm On Apr 18, 2023
respect80:
Sometimes I wonder if our society prioritize the idea of curbing digital and financial crime or they actually create an enabling environment to abet such crimes.
Amidst this naira scarcity which still persist to some extent in various areas, it will be an understatement to say that our banking system failed woefully if we're to judge by their performance throughout the naira crisis till date.
I wish to bring to everyone's attention that the United Bank for Africa (UBA) is more of a criminal organization that one has to be careful with while dealing with their customers because there's a high chance of one getting into trouble due to the lapses from their back-end.
UBA bank is one of the banks which a successful mobile transfer from their customers can easily be reversed to the customer after business has been transacted and the customer is gone.

My experience
I was at our shop when a customer came in to make some purchase of goods to the tone of almost 200,000. He tried to pay with card but the machine couldn't read his card so we opted for the option of transfer which he did using the UBA mobile App in his phone. I saw him did the transaction and he it was successful. I waited for the alert to drop after a few minutes but it didn't. I now asked him to share the receipt of the transaction with me but he suggested I should just snap it from his screen since his colleagues were already calling on him which I did. I snapped the receipt containing the transaction reference, sender's name, recipient account number and bank, name of sender and date then we exchanged contact which I dialed the number to be sure that the number was active and inside his phone. After checking my account with my first mobile app severally and not seeing the money, I now decided to send 1,000 naira from my OPAY account to my First bank account to see if that will trigger both alert to drop but still, I also didn't get the alert for the 1,000 I did so I symply assumed First bank was probably having credit alerts issues so I was calm and didn't bother to disturb him only for me to hear my phone ringing and it was the customer calling, I picked the call and he told me that the money had been reversed to him and that boosted my confidence somehow so I imagined he couldn't have been a fraudster then I asked if I should send another account number and he agreed then I sent my fidelity bank account. Then I started calling him to confirm if he had received the message but he didn't pick. I kept calling at intervals for six times and later sent him a text then he called me back telling me that he had seen the account I sent that his mobile app was just having network issues that I shouldn't worry.
Then when we were about to close, I decided to ask him about it again but his line was no longer reachable and his call was already forwarded to a non existence number. Till this moment, I haven't been able reach the customer neither did he call me.
Thanks to UBA bank who will reverse a successful mobile transfer to their customer after business must have been transacted.
If I hadn't had this experience with my kid sister who owns a UBA bank and did a 10k transfer to me which showed successful and she was debited but which was later reversed to her, I would have assumed that the customer must have used a cloned mobile app to defraud me but no, that is how UBA operates. They can reverse a money transfer to their customers after it shows successful with transaction receipt generated.
I'm just down right now, don't know what to do cos I don't have such amount of money to repay my boss.

I feel for you.

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by MasterJayJay: 2:30pm On Apr 18, 2023
There is nothing wrong with the transaction. All banks do reversal if the transaction doesn't deliver to the recipient.

Your carelessness caused it..You didn't get any alert neither did your balance reflect it.

Banks cannot reverse money that has already reflected in your account, unless in special cases like wrong account number being credited. This even takes longer.

4 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 2:36pm On Apr 18, 2023
Berrityga:
You can also take the information to any uba branch and have his account frozen. But first you need a police report.
Ok, I think I will try out this option too to see if it's feasible. I just don't want him to go scott free.
But I'm still surprised why a successful transfer which the receipt has been generated will be reversed to the sender after some time. I have been mentioning CBN on twitter to draw their attention to this fraudulent act by UBA.
If it was a pending or failed transaction, it would have been understandable but in this case, the transaction was successful and the receipt was generated.
If not that our society abets crime, it shouldn't be such a hectic task to unmask all this petty criminals. It will just be a matter of taking his name, the receipt of the transaction and phone number to the bank then his address, photo and other details will be revealed immediately. But no, our society hates transparency because 70-80% of the population are only able to make ends meet and live extravagantly through one crooked means or the other.

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 2:45pm On Apr 18, 2023
MasterJayJay:
There is nothing wrong with the transaction. All banks do reversal if the transaction doesn't deliver to the recipient.

Your carelessness caused it..You didn't get any alert neither did your balance reflect it.

Banks cannot reverse money that has already reflected in your account, unless in special cases like wrong account number being credited. This even takes longer.

So what then is the essence of the mobile banking as a whole if a successful transfer which a transaction receipt has already been generated for can be reversed to the sender. Why show successful and having the receipt generated if for any reason there is no guarantee that the sender's bank has debited the money from their customer's account and sure of crediting the money to the recipient's account?
Let's stop being archaic and primitive, this is the 21st century ffs. UBA has no right to refund a money which their customer consciously paid for goods to their customer after showing that the money has successfully been transferred to the recipient.
This is not a failed or pending transaction, this is also not a mobile wallet issue or a forged receipt or fake credit alert. I'm talking about a successful mobile app transfer with a receipt and a transaction reference.

2 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by overdrive(m): 2:56pm On Apr 18, 2023
respect80:

So what then is the essence of the mobile banking as a whole if a successful transfer which a transaction receipt has already been generated for can be reversed to the sender. Why show successful and having the receipt generated if for any reason there is no guarantee that the sender's bank has debited the money from their customer's account and sure of crediting the money to the recipient's account?
Let's stop being archaic and primitive, this is the 21st century ffs. UBA has no right to refund a money which their customer consciously paid for goods to their customer after showing that the money has successfully been transferred to the recipient.
This is not a failed or pending transaction, this is also not a mobile wallet issue or a forged receipt or fake credit alert. I'm talking about a successful mobile app transfer with a receipt and a transaction reference.

The funds never left his account in the first place.he simply hoodwinked you to believe so. Go through that screen shot again and compare with another uba completed transfer transaction.

4 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by danvon(m): 3:00pm On Apr 18, 2023
It seems like you are cursing UBA for being a good bank.

They did a transaction - it didn't go well, hence they reversed the money so their customer doesn't lose his money.

That's what a good bank should do.

3 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by bet9ja(m): 3:04pm On Apr 18, 2023
Don't give up yet, You can locate him on social media using is phone number/account number. Involve all his family and friends and watch how he will send your money with speed.

Get his full name from the receipt that he shared. Check Linkedin, Facebook, Histogram and other social media, You will surely get a loop hole to catch him.

3 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 3:08pm On Apr 18, 2023
overdrive:


The funds never left his account in the first place.he simply hoodwinked you to believe so. Go through that screen shot again and compare with another uba completed transfer transaction.
I imagined this scenario too but that is not what happened. I actually remember some time in February when my mum asked my kid sister to transfer 10k to my account to buy something and my kid sister did the transaction twice and it showed successful and she was debited but after a while, the money was reversed to her account then she informed me about it and we had to source the money elsewhere. I also remember when I used USSD code to transfer 20k from my mum's microfinance bank account and it showed successful but the money was reversed to her account too.
UBA, FCMB, Access Bank and microfinance banks are all into this shiit

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by MasterJayJay: 3:10pm On Apr 18, 2023
respect80:

So what then is the essence of the mobile banking as a whole if a successful transfer which a transaction receipt has already been generated for can be reversed to the sender. Why show successful and having the receipt generated if for any reason there is no guarantee that the sender's bank has debited the money from their customer's account and sure of crediting the money to the recipient's account?
Let's stop being archaic and primitive, this is the 21st century ffs. UBA has no right to refund a money which their customer consciously paid for goods to their customer after showing that the money has successfully been transferred to the recipient.
This is not a failed or pending transaction, this is also not a mobile wallet issue or a forged receipt or fake credit alert. I'm talking about a successful mobile app transfer with a receipt and a transaction reference.

Instead of you to calm down, learn and don't repeat your mistakes, you are still ranting.

You are not the only one that uses mobile banking.

Continue dey rant. Na me lose money?

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by intruder15(m): 3:11pm On Apr 18, 2023
respect80:
Sometimes I wonder if our society prioritize the idea of curbing digital and financial crime or they actually create an enabling environment to abet such crimes.
Amidst this naira scarcity which still persist to some extent in various areas, it will be an understatement to say that our banking system failed woefully if we're to judge by their performance throughout the naira crisis till date.
I wish to bring to everyone's attention that the United Bank for Africa (UBA) is more of a criminal organization that one has to be careful with while dealing with their customers because there's a high chance of one getting into trouble due to the lapses from their back-end.
UBA bank is one of the banks which a successful mobile transfer from their customers can easily be reversed to the customer after business has been transacted and the customer is gone.

My experience
I was at our shop when a customer came in to make some purchase of goods to the tone of almost 200,000. He tried to pay with card but the machine couldn't read his card so we opted for the option of transfer which he did using the UBA mobile App in his phone. I saw him did the transaction and he it was successful. I waited for the alert to drop after a few minutes but it didn't. I now asked him to share the receipt of the transaction with me but he suggested I should just snap it from his screen since his colleagues were already calling on him which I did. I snapped the receipt containing the transaction reference, sender's name, recipient account number and bank, name of sender and date then we exchanged contact which I dialed the number to be sure that the number was active and inside his phone. After checking my account with my first mobile app severally and not seeing the money, I now decided to send 1,000 naira from my OPAY account to my First bank account to see if that will trigger both alert to drop but still, I also didn't get the alert for the 1,000 I did so I symply assumed First bank was probably having credit alerts issues so I was calm and didn't bother to disturb him only for me to hear my phone ringing and it was the customer calling, I picked the call and he told me that the money had been reversed to him and that boosted my confidence somehow so I imagined he couldn't have been a fraudster then I asked if I should send another account number and he agreed then I sent my fidelity bank account. Then I started calling him to confirm if he had received the message but he didn't pick. I kept calling at intervals for six times and later sent him a text then he called me back telling me that he had seen the account I sent that his mobile app was just having network issues that I shouldn't worry.
Then when we were about to close, I decided to ask him about it again but his line was no longer reachable and his call was already forwarded to a non existence number. Till this moment, I haven't been able reach the customer neither did he call me.
Thanks to UBA bank who will reverse a successful mobile transfer to their customer after business must have been transacted.
If I hadn't had this experience with my kid sister who owns a UBA bank and did a 10k transfer to me which showed successful and she was debited but which was later reversed to her, I would have assumed that the customer must have used a cloned mobile app to defraud me but no, that is how UBA operates. They can reverse a money transfer to their customers after it shows successful with transaction receipt generated.
I'm just down right now, don't know what to do cos I don't have such amount of money to repay my boss.


This is what happens when you are eager to sell market to please your boss. You should have insisted on card transaction via the POS.

The money isn't gone. I believe the screenshot you took had the user details. Send a mail to UBA CFC center and state the issue. Your proof is the debit and reversal the person got.

An average Nigerian is a thief looking for who to steal from. Make them freeze the person account. Rubbish.

5 Likes

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 3:12pm On Apr 18, 2023
bet9ja:
Don't give up yet, You can locate him on social media using is phone number/account number. Involve all his family and friends and watch how he will send your money with speed.

Get his full name from the receipt that he shared. Check Linkedin, Facebook, Histogram and other social media, You will surely get a loop hole to catch him.
Ok sir. Already checked his Facebook and whatsapp page but couldn't find a corresponding name or picture. I won't give up as you said, I will try all possible means to see that he is nailed.
Btw, my boss just told me to calm down that he needs a little time to follow up the matter.
Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by MrBroke(m): 3:15pm On Apr 18, 2023
UBA are very good at reversing money after a successful transfer.
Anything UBA transfer to me, i must make sure i recieve alert, nothing i won carry your debit alert do, so no even show me self grin, when i see my credit, we don dey okay. grin
Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 3:33pm On Apr 18, 2023
intruder15:


This is what happens when you are eager to sell market to please your boss. You should have insisted on card transaction via the POS.

The money isn't gone. I believe the screenshot you took had the user details. Send a mail to UBA CFC center and state the issue. Your proof is the debit and reversal the person got.

An average Nigerian is a thief looking for who to steal from. Make them freeze the person account. Rubbish.

I contacted UBA CFC and they asked me to engage them via DM. I engage them and narrated the issue to them and even send them the receipt of the transaction but instead, they told me to contact the sender. I told them that it was a stranger and that his number was no longer reachable but they haven't replied to that yet.
Also, I wasn't trying to impress, my boss was around when the transaction took place and I had been using my account to receive money from customer for him throughout the naira crises when POS were failing and banking services were very poor because he's not a digital person. In fact, none of his account is even enabled to use ussd transaction so he's aware that I have been useful to him in that regard most especially during the naira crisis.
Note: he hasn't asked me to pay him back or even frown at me over this issue. I just feel that guilt that my account was involved and the goods worth almost 200k just lost in this manner. Perhaps if we didn't opt to try the transfer option, the customer would simply left and those items will remain the way they were. But God knows best, this isn't the first time I have used my account to receive money for him. I even opened an OPAY account which is linked to phone number to receive alerts for all transactions
Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by intruder15(m): 3:38pm On Apr 18, 2023
respect80:

I contacted UBA CFC and they asked me to engage them via DM. I engage them and narrated the issue to them and even send them the receipt of the transaction but instead, they told me to contact the sender. I told them that it was a stranger and that his number was no longer reachable but they haven't replied to that yet.
Also, I wasn't trying to impress, my boss was around when the transaction took place and I had been using my account to receive money from customer for him throughout the naira crises when POS were failing and banking services were very poor because he's not a digital person. In fact, none of his account is even enabled to use ussd transaction so he's aware that I have been useful to him in that regard most especially during the naira crisis.
Note: he hasn't asked me to pay him back or even frown at me over this issue. I just feel that guilt that my account was involved and the goods worth almost 200k just lost in this manner. Perhaps if we didn't opt to try the transfer option, the customer would simply left and those items will remain the way they were. But God knows best, this isn't the first time I have used my account to receive money for him. I even opened an OPAY account which is linked to phone number to receive alerts for all transactions

Engage UBA fraud team then. Explain the issue and request they assist recover the funds.

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by chicoMX(m): 4:39pm On Apr 18, 2023
UBA is a very stupid bank in terms of transfer. What you shared here happens at least 2-3 times every week (if you use their app everyday).

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 4:51pm On Apr 18, 2023
chicoMX:
UBA is a very stupid bank in terms of transfer. What you shared here happens at least 2-3 times every week (if you use their app everyday).


You see? But some people think I don't know what I'm talking about. The customer I have this encounter with could be in to fraud but my mind keeps telling me that he didn't actually come for that on this particular day. Because he exchanged number with my boss even when we haven't carried out the transaction. The name he gave to my boss to save his contact corresponds with the name on the whatsapp business profile that his number is linked to. It also correspond with the name on the ATM card which he attempted to use for the payment before the POS machine couldn't read his card and finally, it also correspond with the name on the receipt of the transaction so I call this kind of criminals "opportunistic criminals."
He was also the first to to call me informing me that the money was reversed to his account that he was going to try to resend it.
It's like someone with a bolder criminal mindset advised him not to resend the money after he called me.

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by chicoMX(m): 5:21pm On Apr 18, 2023
respect80:

You see? But some people think I don't know what I'm talking about. The customer I have this encounter with could be in to fraud but my mind keeps telling me that he didn't actually come for that on this particular day. Because he exchanged number with my boss even when we haven't carried out the transaction. The name he gave to my boss to save his contact corresponds with the name on the whatsapp business profile that his number is linked to. It also correspond with the name on the ATM card which he attempted to use for the payment before the POS machine couldn't read his card and finally, it also correspond with the name on the receipt of the transaction so I called this kind of criminals "opportunistic criminals."
He was also the first to to call me informing me that the money was reversed to his account that he was going to try to resend it.
It's like someone with a bolder criminal mindset advised him not to resend the money after he called me.

So sorry bro. I just pray he sends the money to you. I

1 Like

Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by respect80(m): 6:14pm On Apr 18, 2023
danvon:
It seems like you are cursing UBA for being a good bank.

They did a transaction - it didn't go well, hence they reversed the money so their customer doesn't lose his money.

That's what a good bank should do.
Try to read and understand before you comment. Which transaction didn't go well?
I said the transfer was successful but they later reversed the money to the customer
Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by praisecity(m): 8:00pm On Apr 18, 2023
respect80:
Sometimes I wonder if our society prioritize the idea of curbing digital and financial crime or they actually create an enabling environment to abet such crimes.
Amidst this naira scarcity which still persist to some extent in various areas, it will be an understatement to say that our banking system failed woefully if we're to judge by their performance throughout the naira crisis till date.
I wish to bring to everyone's attention that the United Bank for Africa (UBA) is more of a criminal organization that one has to be careful with while dealing with their customers because there's a high chance of one getting into trouble due to the lapses from their back-end.
UBA bank is one of the banks which a successful mobile transfer from their customers can easily be reversed to the customer after business has been transacted and the customer is gone.

My experience
I was at our shop when a customer came in to make some purchase of goods to the tone of almost 200,000. He tried to pay with card but the machine couldn't read his card so we opted for the option of transfer which he did using the UBA mobile App in his phone. I saw him did the transaction and he it was successful. I waited for the alert to drop after a few minutes but it didn't. I now asked him to share the receipt of the transaction with me but he suggested I should just snap it from his screen since his colleagues were already calling on him which I did. I snapped the receipt containing the transaction reference, sender's name, recipient account number and bank, name of sender and date then we exchanged contact which I dialed the number to be sure that the number was active and inside his phone. After checking my account with my first mobile app severally and not seeing the money, I now decided to send 1,000 naira from my OPAY account to my First bank account to see if that will trigger both alert to drop but still, I also didn't get the alert for the 1,000 I did so I symply assumed First bank was probably having credit alerts issues so I was calm and didn't bother to disturb him only for me to hear my phone ringing and it was the customer calling, I picked the call and he told me that the money had been reversed to him and that boosted my confidence somehow so I imagined he couldn't have been a fraudster then I asked if I should send another account number and he agreed then I sent my fidelity bank account. Then I started calling him to confirm if he had received the message but he didn't pick. I kept calling at intervals for six times and later sent him a text then he called me back telling me that he had seen the account I sent that his mobile app was just having network issues that I shouldn't worry.
Then when we were about to close, I decided to ask him about it again but his line was no longer reachable and his call was already forwarded to a non existence number. Till this moment, I haven't been able reach the customer neither did he call me.
Thanks to UBA bank who will reverse a successful mobile transfer to their customer after business must have been transacted.
If I hadn't had this experience with my kid sister who owns a UBA bank and did a 10k transfer to me which showed successful and she was debited but which was later reversed to her, I would have assumed that the customer must have used a cloned mobile app to defraud me but no, that is how UBA operates. They can reverse a money transfer to their customers after it shows successful with transaction receipt generated.
I'm just down right now, don't know what to do cos I don't have such amount of money to repay my boss.


Let me give u a trick ppl who use uba mobile use, after they have enter ur account number and amount, even though they have no money in the account. They will schedule the transaction to the next day and they will enter their pin. Mind u this will show a successful transaction and it will generate a receipt. This is enough for u to believed the money as been sent.

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Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Treasure17(m): 9:07pm On Apr 18, 2023
respect80:
Sometimes I wonder if our society prioritize the idea of curbing digital and financial crime or they actually create an enabling environment to abet such crimes.
Amidst this naira scarcity which still persist to some extent in various areas, it will be an understatement to say that our banking system failed woefully if we're to judge by their performance throughout the naira crisis till date.
I wish to bring to everyone's attention that the United Bank for Africa (UBA) is more of a criminal organization that one has to be careful with while dealing with their customers because there's a high chance of one getting into trouble due to the lapses from their back-end.
UBA bank is one of the banks which a successful mobile transfer from their customers can easily be reversed to the customer after business has been transacted and the customer is gone.

My experience
I was at our shop when a customer came in to make some purchase of goods to the tone of almost 200,000. He tried to pay with card but the machine couldn't read his card so we opted for the option of transfer which he did using the UBA mobile App in his phone. I saw him did the transaction and he it was successful. I waited for the alert to drop after a few minutes but it didn't. I now asked him to share the receipt of the transaction with me but he suggested I should just snap it from his screen since his colleagues were already calling on him which I did. I snapped the receipt containing the transaction reference, sender's name, recipient account number and bank, name of sender and date then we exchanged contact which I dialed the number to be sure that the number was active and inside his phone. After checking my account with my first mobile app severally and not seeing the money, I now decided to send 1,000 naira from my OPAY account to my First bank account to see if that will trigger both alert to drop but still, I also didn't get the alert for the 1,000 I did so I symply assumed First bank was probably having credit alerts issues so I was calm and didn't bother to disturb him only for me to hear my phone ringing and it was the customer calling, I picked the call and he told me that the money had been reversed to him and that boosted my confidence somehow so I imagined he couldn't have been a fraudster then I asked if I should send another account number and he agreed then I sent my fidelity bank account. Then I started calling him to confirm if he had received the message but he didn't pick. I kept calling at intervals for six times and later sent him a text then he called me back telling me that he had seen the account I sent that his mobile app was just having network issues that I shouldn't worry.
Then when we were about to close, I decided to ask him about it again but his line was no longer reachable and his call was already forwarded to a non existence number. Till this moment, I haven't been able reach the customer neither did he call me.
Thanks to UBA bank who will reverse a successful mobile transfer to their customer after business must have been transacted.
If I hadn't had this experience with my kid sister who owns a UBA bank and did a 10k transfer to me which showed successful and she was debited but which was later reversed to her, I would have assumed that the customer must have used a cloned mobile app to defraud me but no, that is how UBA operates. They can reverse a money transfer to their customers after it shows successful with transaction receipt generated.
I'm just down right now, don't know what to do cos I don't have such amount of money to repay my boss.

This is very common within the banking system and not limited to UBA. Your transaction with the customer was based on trust which for me it was a mistake on your part. Make sure the amount transferred reflect in your account balance before any approval. Mind you, a receipt of a successful transfer doesn't not necessarily mean the receiver has been credited. Most times, if the receiver bank network is fluctuating at the point of transfer,it's 50/50. Have experienced this alot. Actually told those involved to contact their bank customer service to confirm the status of the transaction.

You don't just hand over goods to people in the name of you've seen the receipt. Receipt plenty guy.

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Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by Bintabisiriyu2: 9:46pm On Apr 18, 2023
in this world there is what we call mugu or mumu, they are those people who are too naive or too coward.
mumu are like somebody that they are shookiing pepper in your eye and you are smiling.

someone bought something you didn't see credit alert and you allowed him to leave with your market
Anyway the guy changed his mind after realizing that you are complete pathetic fellow, sharp guy i would do the same too if i were him

your boss will just use police to arrest you until you pay.

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Re: Why You Should Reject Accepting Mobile Transfers From UBA Bank Customers by seanwilliam(m): 9:48pm On Apr 18, 2023
Always confirm alert and ensure it adds up to your balance before you release goods except you know the person personally.

I’m a trader, I receive more than 50 transfers on a good day, I use 4 different banks vfd, kuda, opay and palmpay , if I don’t receive alert and Confirm payments have added to my balance, I will never release coins for u. No matter the story you tell me or evidence you show me, I must confirm the payment .

Also if the payment is up to 500k , I will transfer it to another account before I release your token. I know charge back doesn’t happen with Nigeria banks , but I always prepare for the worst case scenario. This also applies to my offline biz.


You see no matter how profitable your business is, e get some loss wey go Dey send you to square one back to back and people go Dey see and talk say you Dey sell market o .



And forget about the court follow up , the expenses you’ll incur coupled with the stress will be of worth more than the original loss. Just be smarter next time.
It happens for biz. Move on king.

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