I placed an order and I got a message that my package is ready for pick up at their Pick-Up center in Mangal Plaza, Kaduna between 20th - 24th of this month. I called the contact person, his phone was switched off. On Friday evening, i called, not reachable. Another time, it rang but immediately it was switched off. Till now, I could not reach any of their contact. I was at their pick up center on Thursday 20th around 5pm, the place was locked. Same thing, i went on Saturday last week. Do i keep spending money going to their office and meeting no one?

The contact the provided on their site, could not be reach. Their facebook customer service are not taking action. My message to their facebook platform this morning has not being responded to.

I think Jumia need to do something about this.

Resolved