Job Title: customer service Agent
Location: Abuja
a fast-growing Islamic fintech app that simplifies financial transactions for our users. We are looking for a skilled Customer Service Agent to join our team and provide exceptional service to our users.
Responsibilities:
• Respond to user inquiries through various channels such as phone, email, and social media
• Provide accurate and timely information about our services and products
• Resolve user complaints and issues in a professional and courteous manner
• Escalate issues to the appropriate team members when necessary
• Maintain accurate records of user interactions and transactions
• Collaborate with other team members to improve customer service processes and procedures
Requirements:
• At least 2 years of experience in customer service
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Familiarity with Islamic finance is a plus
• Must be a Muslim
• Proficient in the use of Microsoft Office applications
If you are a customer service professional with a passion for Islamic finance and a desire to work with a dynamic and innovative team, we encourage you to apply for this exciting opportunity. Please send your resume and cover letter highlighting your experience and qualifications to info@ziplimited.com We look forward to hearing from you!


Job Title: Digital Marketer.
Location: Remote
Responsibilities:
• Develop and execute digital marketing campaigns to promote our brand
• Manage social media accounts and create engaging content to increase followers and engagement
• Create and manage email marketing campaigns to promote our services and products
• Analyze and report on the performance of marketing campaigns and adjust strategies as needed
• Collaborate with other team members to develop and implement marketing initiatives
• Stay up-to-date with industry trends and best practices to ensure we are always ahead of the game
Requirements:
• At least 2 years of experience in digital marketing
• Experience managing social media accounts and creating engaging content
• Strong understanding of email marketing best practices
• Knowledge of digital marketing tools such as Google Analytics, SEMrush, and Hootsuite
• Excellent communication and collaboration skills

If you are a digital marketing expert with a passion for Islamic finance and a desire to work with a dynamic and innovative team, we encourage you to apply for this exciting opportunity. Please send your resume and cover letter highlighting your experience and qualifications to info@ziplimited.com We look forward to hearing from you!