Location:All states
Customer care representative position.
Job Functions
• Identify and assess customers’ needs to achieve satisfaction
• Use the organizational Enterprise System
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Sell products and services
• Utilize computer technology to handle high call volumes
• Work with customer service manager to ensure proper customer service is being delivered
• Close out or open call records.
• Compile reports on overall customer satisfaction
• Read from scripts
• Handle changes in policies or renewals
• Resolve customer complaints via phone, email, mail or social media.
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling

• Answer questions about warranties or terms of sale
• Act as the company gatekeeper
• Suggest solutions when a product malfunctions
• Handle product recalls
• Attempt to persuade customer to reconsider cancellation
• Inform customer of deals and promotions
Requirements
• Bsc or HND
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• Are you a focused service-oriented person with good communication skills both written and verbal.
• Good organizational and problem solving skills.
Interest persons should forward their CV to pagacustomercarejobs@outlook.com

Good morning

Please can I have an idea of the salary? Thanks

Job vacancy

This same guy again with same mail?
He is a cheap scammer o

Slickbishop:
This same guy again with same mail?
He is a cheap scammer o

Lolz reason I tell peeps that have access to browsing gadgets and access to internet to get a Digital skill and start a legitimate online income means of at least $100 monthly.

Slickbishop:


Mumu.how much have u made outta it

Keep calling peeps online mumu rather than use useful information to improve your financial capabilities.

Wittyness

wittywriter:


Lolz reason I tell peeps that have access to browsing gadgets and access to internet to get a Digital skill and start a legitimate online income means of at least $100 monthly.

Wittyness

Mumu.how much have u made outta it