No matter why is your phone frozen, you'd better back up all data on your device to avoid data loss during troubleshooting. From this point, we recommend Apeaksoft Android Data Backup & Restore. It simplifies the process and saves you time to repair your frozen tablet or phone.

Here are the steps to make a backup even if your phone is frozen:

Step 1. Launch the best phone backup tool after you install it on your computer. Then connect your phone to the computer with a USB cable. Turn to the software, and choose Android Data Backup & Restore. If your phone is broken, choose Broken Android Data Extraction instead, and follow the on-screen instructions.

Step 2. To back up the entire phone, click the One-click Backup button to make a backup immediately. If you just wish to back up specific data types, choose the Device Data Backup mode, check the desired data types, and click the Start button.

Note: To encrypt the backup, check the Encrypted Backup option and input a password.

How to Fix My Phone Is Frozen: https://www.apeaksoft.com/fix/my-phone-is-frozen-and-wont-do-anything.html