On the 2nd of August 2023,a friend told me he sent the sum of fifty thousand naira #50000.00 into my GT Bank account. He sent the receipt to my WhatsApp for confirmation. It bears my name, amount, and GT Bank. Since there was no alert, decided to check my app nothing was present.

Called my friend, he said it was network that it will surely come. I was not comfortable. Open my watsapp to verify the receipt. He told me he saw my name on the app before sending.

My observation was that he used my phone number in place of my account number

I tried my kuda app, opay app using my phone number in place of my GT account number, surprisingly my name's appear. Using GT Bank for the place of bank.

Went to the bank this morning. The bank said they can't trace my money. My friend in return have been trying to call opay customers care without connection since morning

What should I do?

Oya so pe otilo

una get mind. where opay bank branch de? with all the banks wey get branch, na bank wey no get branch una de operate with

This is strange ooo.
I put my phone number instead of my account number and my bank as gtbank and my name appeared.
What you are saying is very correct.
I believe gtb is currently having a little issue

I did the same now with my Gtbank with my phone number my name came out

It will reverse back

This is Nigeria o

Opay finally returned my money back from the 2nd of August to 23rd of August 2003.
I went to my bank GT telling them my money is with them, opay told me the money is with them. They insist the money is still with opay.

The following week on Monday, I went to GT with my friend who send the money, Opay told him too that the money is with Gt bank. After much argument inside GT bank they print one letter they called clearance, we called opay customers care line again inside the bank, giving them all evidence that the money is with them

Finally, they ask me to printout my statement of account for that very day which I did. They promise within 48 hrs we will hear from them

Throughout that week any time we call Opay they keep on telling us story. They later asked me to print my statement of account from the 2nd to 18th of August which I did. send it to them through the email they gave us. They ask us to wait for the next 48hrs. They later called telling us they want to send mail to GT to get my statement of account. Any time we called they will say they are on it

Another of my friend suggest we report to Central Bank of Nigeria. Cbn asked us to send the statement of my account. My friend later called opay telling them he will report them to cbn. Whithin 24hours they return the money saying GT Bank return the money

]On the 2nd of August 2023,a friend told me he sent the sum of fifty thousand naira #50000.00 into my GT Bank account. He sent the receipt to my WhatsApp for confirmation. It bears my name, amount, and GT Bank. Since there was no alert, decided to check my app nothing was present.

Called my friend, he said it was network that it will surely come. I was not comfortable. Open my watsapp to verify the receipt. He told me he saw my name on the app before sending.

My observation was that he used my phone number in place of my account number

I tried my kuda app, opay app using my phone number in place of my GT account number, surprisingly my name's appear. Using GT Bank for the place of bank.

Went to the bank this morning. The bank said they can't trace my money. My friend in return have been trying to call opay customers care without connection since morning

What should I do?

Opay finally returned my money back from the 2nd of August to 23rd of August 2003.
I went to my bank GT telling them my money is with them, opay told me the money is with them. They insist the money is still with opay.

The following week on Monday, I went to GT with my friend who send the money, Opay told him too that the money is with Gt bank. After much argument inside GT bank they print one letter they called clearance, we called opay customers care line again inside the bank, giving them all evidence that the money is with them

Finally, they ask me to printout my statement of account for that very day which I did. They promise within 48 hrs we will hear from them

Throughout that week any time we call Opay they keep on telling us story. They later asked me to print my statement of account from the 2nd to 18th of August which I did. send it to them through the email they gave us. They ask us to wait for the next 48hrs. They later called telling us they want to send mail to GT to get my statement of account. Any time we called they will say they are on it

Another of my friend suggest we report to Central Bank of Nigeria. Cbn asked us to send the statement of my account. My friend later called opay telling them he will report them to cbn. Whithin 24hours they return the money saying GT Bank return the money

The same thing is happening to me right now ,my sister sent me money from access bank to my Gt bank using my phone number instead of my acc number and it brought my name
I didn’t receive the alert ,we went to gt bank they told us no record found of d money ,that we should go back to access bank
We went back to access bank they told us the money is with gt bank


Please kindly tell me how u solve your own

Howtopay:
The same thing is happening to me right now ,my sister sent me money from access bank to my Gt bank using my phone number instead of my acc number and it brought my name
I didn’t receive the alert ,we went to gt bank they told us no record found of d money ,that we should go back to access bank
We went back to access bank they told us the money is with gt bank


Please kindly tell me how u solve your own

you go explain tire

Let your friend log for refund with Opay

Your friend is trying to be clever by half; why should he send to your phone number if you have him a bank account? He ain't been honest with you

I don't understand why using your phone number as your account number instead of your bank account number ...... Do you think bank operation is the same way as opay....
Please someone educate me if am ignorant of what I don't know about...

Same

Howtopay:
The same thing is happening to me right now ,my sister sent me money from access bank to my Gt bank using my phone number instead of my acc number and it brought my name
I didn’t receive the alert ,we went to gt bank they told us no record found of d money ,that we should go back to access bank
We went back to access bank they told us the money is with gt bank


Please kindly tell me how u solve your own

Pls, how did u resolve this issues...same happen to me yesterday