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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service And Relationship Officer - Mowe (214 Views)
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Customer Service And Relationship Officer - Mowe by kccogito: 2:45pm On Jan 10 |
Job Title: Customer Service and Relationship Officer Location: Mowe Ibafo Employment Type: Full-time (Hybrid) We are looking to recruit a Customer Service Officer who resides in Mowe / Ibafo This is a learning experience with a team of passionate, fun, and energetic people who save the day for our customers one call at a time. Qualifications Knowledge, Skills, and Experience • Minimum ND/BSC/HND degree in any field or NOUN undergraduate. • 0 - 6 months of experience in Customer Relationship Management will be a plus. • Social media management experience will be a plus • Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level • Effective communication and interpersonal skills (both written and verbal) • Self-motivated and able to work independently and in team environments • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint • Ability to multi-task and manage several projects simultaneously • Exceptional customer service and follow-up skills • Customer Service and support. • Upload content to the website • Software Sales and Customer Engagement • Social Media Engagement • Customer Issue Resolution Responsibilities • Promote the website across all online channels. • Drive online sales and call customers. • Manage feedback from customers. • Respond to chats on WhatsApp and website. • Customer Support and Issues resolution. Requirements and Qualification • Sales skills. • Customer Service skills. • Internet marketing skills. • Growth Hacking/marketing skills. • Good communication skills. • Software Support skills. Send your CV to hello@kingsoft.com.ng with the job title |
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Admin Manager / Recruitment Opportunities At Ecobank Transnational Incorporated (ETI) / Station Manager (retail Outlet)
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