Losing your phone can be a stressful experience, especially when it contains sensitive information like your First Bank account details. In this guide, we'll walk you through the steps to promptly and effectively block your First Bank account when your phone is stolen.

1. **Stay Calm and Act Quickly:**
- Take a deep breath and remain calm.
- Act swiftly to prevent unauthorized access to your bank account.

2. **Use Another Device:**
- Borrow a friend's phone or use a computer to access First Bank's official website.

3. **Log Into Your Online Banking Account:**
- Visit the First Bank website and log in to your online banking account using your credentials.

4. **Locate Account Management Options:**
- Look for account management or settings options within your online banking dashboard.

5. **Report the Stolen Phone:**
- If possible, report the stolen phone to the local authorities.
- Consider contacting your mobile service provider to block the SIM card associated with the stolen phone.

6. **Initiate Account Lockdown:**
- Navigate to the option to block or freeze your account.
- Follow the prompts to ensure the account is temporarily inaccessible.

7. **Change Passwords and PINs:**
- Change your online banking password and any associated PINs for added security.

8. **Contact First Bank Customer Support:**
- Call First Bank customer support immediately to report the stolen phone and request further assistance.

9. **Verify Transactions:**
- Review recent transactions to ensure there are no unauthorized activities.

10. **Consider Two-Factor Authentication:**
- Enable or enhance two-factor authentication for an extra layer of security.

11. **Update Contact Information:**
- Confirm that your contact information registered with the bank is up-to-date.

12. **Monitor Account Activity:**
- Keep a close eye on your account activity in the following days and weeks.

Conclusion:
Losing your phone can be a nerve-wracking experience, but taking swift action is crucial in protecting your First Bank account. By following these steps, you can ensure that your financial information remains secure even in the unfortunate event of a stolen phone. Stay vigilant, act promptly, and leverage the available tools to safeguard your assets.

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