The Service of a Female Secretary/Customer service officer is required to;

Attend to all customers promptly and with courtesy - physically and on phone
Generate business by marketing new customers through appropriate propositions and ethical sales methods like cold calling
Manage existing customers through appropriate propositions and relevant internal liaison, to optimise quality of service, business growth, and customer and satisfaction.
Assist customers with service and menu information to aid decision making
Perform duties of customer data management
Advise business development, accounts and production department of service requests
Respond and follow through on customer enquiries


Competencies:
Oral Communication
Relationship Management
Admin & Logistics Management
Attention to details
Customer Focus
Customers Satisfaction Measurement
Document & Records Management
Initiative / Judgement
Prioritisation


Educational Qualifications, Certifications and Experience:

OND in any related discipline
1 -2 years relevant work experience


Quantified applicant should send CV to simplyhr2011@yahoo.com