There has been a recent announcement from GT bank pleading customers should bare with them.

It goes thus: Dear esteemed customers, we regret to inform you that our e-channels (ATMs, Internet banking and POS) are temporarily unavailable.
This is due to a fire incident at our processing centre. The situation is however under control and we expect to restore access to these channels shortly. We regret every inconvenience and reassure you of our commitment towards serving you better.
http://www.gidilinks.com/2011/12/fire-shuts-down-gt-bank-services-in.html

boko haram is going high-tech

GTB has been the number one target for e-fraud. Why's that so?

This is bad news for Christmas mme mme o. Abeg, some people don't do 'home banking' o.

sad

To think i'm expecting money from someone to celebrate christmas. My own don finish. the worst christmas ever.

Thank God I took the little I had yesterday

Gtb ATM debit my gtb saving account without paying me n dats all I got for xmas.I still thank God sha

No man-made is reliable.

Should I just ignore that comment or really talk sense into the guy who made the comment?
Anyways, sorry for those who are affected by this event.

Whoever is in charge of PR in GTBank is doing a very poor job and I hope this gaffe does not cost them in the Long Run. How can you tell the public that fire gutted your Main Processing Datacentre? Do they know what this can do to customer confidence?

Loot the funds and burn the whole systems down , so they can't even trace anything. If you get account for Gtbank shine your eyes well. 

Nigerian company and bad business continuity and disaster recovery plan, this is not even supposed to be announced, just activate the alternative hot site immediately if there is a good BC/DRP and customers will not even aware.

abhosts:

Whoever is in charge of PR in GTBank is doing a very poor job and I hope this gaffe does not cost them in the Long Run. How can you tell the public that fire gutted your Main Processing Datacentre? Do they know what this can do to customer confidence?

You're probably right. Which company goes about telling the public that fire gutted their main processing daacenter.

Thank you for the info. I've been trying to use my Gtmobile since morning and it was not responding.

Is that how we will do the cashless society?

talk true:

Thank you for the info. I've been trying to use my Gtmobile since morning and it was not responding.

Is that how we will do the cashless society?

pls, how did u subscribe to that gt mobile?
i have been wanting to have it, but it failed me after several trials,

have they restore service? can someone confirm lots of people are stranded

No wonder.

What a Christmas!

Hope they'll compensate with a few zeros.

GTB Bank, I have rated you guys beyond not having a continuity procedure / back-up location to ensure operations continues even if it's at much less capacity than your customers are used to. Total shut down, whole operations grinding to a halt is not acceptable, moreso not at such a crucial period of the year. GTB Bank, step up your game o!

@Yinkay
Well said

This is too much for an Xmas gift. I became a liar in the presence of my three & half yr old son for not been able to fulfill my promise to him today. I tried over 10 GTB ATM's today but all to no avail. I hope my son would take this excuse in good faith.

I hope the fire was not ignited by fraud.

It probably wasn't a fire that razed their whole processing center but developed within their data center environment and if the followed data center standards in the design of the center, the automated fire system would have activated flooding said location with gas(FM-200 or the newer inergen) and per protocol activate emergency power off which would also have been built in and PROPERLY integrated shutting down everything servers switches routers radios cooling systems everything.No problem if this is what happened you can go ahead ahead and fix the cause of the fire and(depending on the intencity of the fire whatever damage it caused) which could take 24hrs to a week given that this is Nigeria.
You only really have a problem if you do not have a disaster recovery center(DRC) a sort of a shadow or mirror data center at another location am guessing GTB didn't have one or if they do "have one" the two centers werent properly synched /configured.
That's my take as a data center design/operations engineer.

EMANY 01:

It probably wasn't a fire that razed their whole processing center but developed within their data center environment and if the followed data center standards in the design of the center, the automated fire system would have activated flooding said location with gas(FM-200 or the newer inergen) and per protocol activate emergency power off which would also have been built in and PROPERLY integrated shutting down everything servers switches routers radios cooling systems everything.No problem if this is what happened you can go ahead ahead and fix the cause of the fire and(depending on the intencity of the fire whatever damage it caused) which could take 24hrs to a week given that this is Nigeria.
You only really have a problem if you do not have a disaster recovery center(DRC) a sort of a shadow or mirror data center at another location am guessing GTB didn't have one or if they do "have one" the two centers werent properly synched /configured.
That's my take as a data center design/operations engineer.

you have said it all. no proper back up plan

Thank God i don empty my gt account before the incident. I am eating turkey right now. . .actually my gt is only for online transactions

wales2007:

This is too much for an Xmas gift. I became a liar in the presence of my three & half yr old son for not been able to fulfill my promise to him today. I tried over 10 GTB ATM's today but all to no avail. I hope my son would take this excuse in good faith.

darn laiar!

In the cause of my job, iv been in and around the core IT infrastructure of a lot of banks and i can say GTs packs a punch but giving that they were yet to follow the CBNs directive that all banks build or begin/complete (iv never been able to interprete  it correctly) their DRC s by 2009 i/we knew that single point of failure was going to bite them sooner or later.
If they had done that as they claimed the systems outage would not have been noticable.

wales2007:

This is too much for an Xmas gift. I became a liar in the presence of my three & half yr old son for not been able to fulfill my promise to him today. I tried over 10 GTB ATM's today but all to no avail. I hope my son would take this excuse in good faith.

U r right I experience same and comment from guyz moving round hoping they cld get some money

skypon2002:


pls, how did u subscribe to that gt mobile?
i have been wanting to have it, but it failed me after several trials,

erience same and comment from guyz moving round hoping they cld get some money

download it from their website and installed, go to setting and register ur card and call customer service 4 activation

*dhtml:

darn laiar!

bROS WHAT DO U MEAN BY LIAR I WAS AT GT AROUND 3PM NO SHOW

the service is back up opeee oooo so i can still buy goatie dis nite

I'm really curious to see how long & what it takes for them to"RECOVER". Every business continuity systems specialist (self included) and sales person is going to be watching closely.For the former :lessons learnt, for the later :sales pointer for why you should buy our service.

^^^^^^
Cool will be talking to a number of folks i know at their core soon.
Always an opportunity to learn.