₦airaland Forum

mutaalim:
Did your previous token work ?

Yet to try mine once I get home will try

IamTo3i:
No vex, it's like the card payment option isn't going through had to do transfer through my pocket app cause opay too was not transfering aswell...the ie-payment is working...

IamTo3i:
ie-payments.com trying it's not going through...

mutaalim:
I told them to try it at home it entered

I bought another 8k now I sent to them to load it entered
Once I get home I will load the 4 other token I bought before now

Though about 2hrs ago I branch at there customer ser..

And ask if my meter issue rejection has been rectified she checked she said they just did it now I should buy 300 Nair a token

Regards

IamTo3i:
Been having the same problem for the past 2days did the whole nin, recharge ish and it worked but bought from buy power and street vendors but couldn't top up, lemme try this site fingers crossed, then another question have you been able to load previous token?

Ajokeade17:
I did with 900 it deducted 1k and no token sent

Paraman:
Thanks for the update

dominique:
I've tried the ussd code someone suggested and it says there's no information available on the meter. I think this is a more serious issue than it seems

seborrhic:
Did your units finish before you had this issue or u still had some units left?
Some people have said that once your units completely run out and you lose power,that for it to be restored you have to take go to the IE office and that restoration may take up to a month,because once it enters "code",there is problem

dominique:
I've been doing that since yesterday o and it kept giving me the error in the screenshot below. I didn't even see any need to generate any KCT code yet since I'm still having almost 200 units but when I started hearing of complaints here and there, I decided to check. I helped someone generate the code without any hassles and they've successfully recharged their meter. That was what even prompted me to check ours.

mutaalim:
I too just bought 200naira now from there site but no light now to confirm

dominique:
My prepaid meter has been linked as early as when we were told to link it. My husband was even sent a verification code to confirm the upgrade. What I don't understand is why we're not given the KCT code. The neighbour that I assisted to load their token linked their NIN after ours o and I was able to generate the KCT code without hassles. I've told my husband to link the NIN with the meter number again. There must have been some sort of error at the first attempt

YModulosGodSon:
Hi Beremx,
I know you already purchased token from other vendors but just for trials sake can you make another purchase via https://www.ie-payments.com/ and then try to load the token you receive.

Cheers

PS: You can try a lesser amount, trials

africoders18:
Finally, I was able to solve the problem. The thing is, I am using MOJEC matter, so I dont get those two tokens.
I followed the advice of nairalanders and went to generate ktc at https://www.ikejaelectric.com/kctcheck/
I entered the first set, pressed enter. Entered the second set, pressed enter.

Then I entered my token, and it went. I appreciate the good people of the land once again.

princemillla:
I have a sis who work wit this people. She once told me every prepaid meter that is old will not scale thru this kyc stuff. The idea is to migrate everyone to the latest meter which looks like the calculator.

I had similar issues and immediately I linked my nin and I purchased from Opay I got my kyc and Token and since then I have not had any issues. Am using the latest Conlog meter

africoders18:
I linked something during the night - https://smartkyc.ikejaelectric.com/login.xhtml

oscaruzie:
this! I'm currently experiencing this. recharged successfully but no electricity supply! any way out of this pls??

pacespot:
It might be part of strategy to force people to leave the prepaid meter for estimated billing, because that estimated billing is where they can do their exploitations as they like.

sherbol:
I did dis just now n I was able to load ma electricity units.
Thank you for sharing d solution.

Plz note: I didn't link d meter again because ma landlord has already done dat. What I did was to get d 2 diff ktc tokens as stated using d link n den load up.

DeleTaller:
Pls let's hear the outcome from your nepa neighbor oo

TheDemola:
Try go very near the outdoor box before punching in the recharge token, so that it can communicate with the UIU.

TheDemola:
Oh! Mine is EDMI no such issue. Maybe you try *7024#

TheDemola:
What's the make of your meter?

Yampotatocarrot:
I had same issue... First token after upgrade worked perfectly, after that unit finished, tried loading it again and it wasn't going through... Was showing exactly the same thing OP posted.

Had to go to the office and get an official's contact... He sent me my Keychange codes and I had to press them

After pressing the first 20 digits, it showed ✓... Then, I proceeded to press the second 20 digits code and it showed [/b]done[b]... At this point, I now imputed the new token that wasn't loading before and, boom, it worked

Note that I didn't press enter or any other button after pressing the keychange codes... On pressing the 20th digit, it automatically enters by itself and displays the results I posted up there

dharmie13:
Guess ur meter is Longi meter or EDMI

Caseless:
Go and buy from any of their offices and they'd give you key change.

ogundeleai:
The experience certain categories of ibadan resident have been battling with since August..
What they will tell you is that your prepaid meter has been categorise as old and can't accept the new token.... Subsequently, you will be return to post paid arrangement and by the time we enter new year your bill would have accumulated to several thousands.. The said token for upgrade is malware design to render certain category of meter ineffective.. They are not comfortable with prepaid meters

TheDemola:
Maybe you should generate another KCT from their site again

femi4:
Change the socket outlet. Use the one close to the distribution box or electrical pole, it should work

incandescentena:
Please how do I get refund for electricity token already bought??