betahost247:
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naijabizinfo:
Can somebody let me know a good web hosting site in Nigeria? I am tired of all that promise heaven and will never deliver.

Nibras:
I'm currently hosting my site on Whogohost, i want to switch to another one. I need the one i can trust, please i need your recommendations as fast as possible. My subscription is expiring soon. Thanks

betahost247:
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betahost247:
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DualCore1:


I have a few questions based on this post that will help this your customer and others make an informed decision about which of your hosting plans to go for.

1. If he is not on a shared hosting account, why is his use of the server resources affecting other domains?

2. If he is on what you call a "Virtual Machine" I believe you're talking about a virtual instance (aka cloud). Your lowest "cloud" plan has 2 dedicated CPU cores. If he is using 42% of his server's resources, why is that affecting you? Is he not entitled to utilize the resources allocated to his VM?

3. Have you tried to reach out to this client with a feasible way forward?

mike272:
Am not a customer of Betahost257 but it's fair we know what exactly the issue is before we rush and condemn a company that may be innocent. This post alone would scare hundreds of prospective clients.
Pls poster you have to specify the exact package you signed up for, the price you paid etc. Whether is limited or not.
Often time people pay for limited package and when they start having restrictions they blame the host providers.

Hkitnob1:
I had to open another account to comment here, because I see they might have paid the moderator to suspend my account while they come here to say something different to protect their image.

I am not trying to paint them black, but it they had responded as he tried to claimed, under two weeks is sufficient to fix a problem.

All what he typed here, he never told me, so what is the essence of customer sevice/technical service if they would ignore a quarry for two weeks and to come here to say diffierent thing?

Because I had come online to call for help, he is here to claim it was my plugin. When he never told me and they would not respond.

Asked him, why he tires to defend his act, I deactivated all plugins, nothing changed. I install troubleshooting plugin to check the health of the named site facing this hosting problem from Betahost247, nothing change.


What I see here is a fact of them not having a good customer service. If he had told me I will have to upgrad my plan, that would have been something to negotiate upon.

But they kept on taking it not like it is not important.

kowasco:
Please nairalanders which is the best domain register and hosting someone is telling me is bluehost because they give free domain when u buy hosting from them

Bitxzcheck:


Nonsense hosting company

Bitxzcheck:


Shut up man, your Hosting company is useless, you are fond of saying that.... Useless downtime that is what you use to kill people's business

Dajugba:
Please Help: Betahost247 Is Killing My Business/Blogging For 2 Weeks Now

For over two weeks to date, I have been facing problems with my hosting account with betahost247 to my website. I felt to share this so I can get a professional help, and to see reasons why sometimes Nigerians would tend to go for a foreign hosting. But just to encourage our home made hosting service, I choosed to go with Betahost247 in as much I could afford foreign hosting yearly.

First I was lock out from updating my site that was the week my hosting expired. Two days later I made 7050 to them, so I can keep running my online platform.

Only for me to realized when the service was restored, they deactivated some premium plugins feature from my site, and also the seo plugin I was using "rank maths" was not working, even "yoast seo" was not having some major features working properly. Being the fact I had been in this game of blogging for some years, I had to run troubleshooting on my site to know where the fault was coming from. Did that for a day. But no problem at my end.

In other not to be fool before contacting my host service, I wrote to rank maths support team for assistance of an error I detect from their plugin on my site. I got their full support to do everything I can through their reliable customer service. And I was told to contact my host service to solve this problem.

I called their Oga, which I have is number to lay complain he said I should submit ticket, and who is also the customer assistance to technical issues. To which I did two days before I got replied on monday last two week. Before they replied me, I had to call him on phone two weeks monday and explained, and he said I should send video, I couldn't. I said that was the reason I called to talk over this.

He answered me in no polite and business manner, being the fact he runs his business I have no right to tell him how I feel when he is making things difficult to me and making my business suffers while he keeps making profit at his end.

I didn't want to come here to complain, but because their attitude and nonchalant behaviour put me into frustrating my business. Because of this also, my daily traffic that was 1500, 1800 or 2000 daily has dropped to 200, 150. Because most of this.

But I have been patient, and my patient is seen as weakness. Just imagine I will wrote to their customer care yesterday as early as 4am, and I got reply today. And the one I write today, it will take till the next day before they will answer me. To tell you how poorly this is handled.

Yesterday, I was trying every technical analysis from my end and I was able to see this and feedback them with screenshot to which I got a bigger surprise.

Now I need suggestion.[b][/b]

I am suggesting for them to make refund to me and take one month out of what I paid yearly plan, thought it is not up to a month so I can go for a better service where I can sleep and not feel disturbed of my labour for years going down for no reason, and secondly where I can install plugins that are very reliable to run my blogging daily. Please your guid will be needed.

And if they refuses to pay me back, what and how should I go about this, because for now this following plugins don't work:

* "Premium monster insight" don't work.
* "Premium yoast seo" don't work with full features.
* "Rank math" don't work at all. Just for fancy on my site now.
* "Premium article spinner" don't work.
* Web page builder don't work to enable me change design on my site.
* I can't link text within site.

I just feel tired of this, and it is affecting my mood daily. Please web host guru's, I need your guide on this. I will be grateful if I get a better solution to switch to your service. Thanks

Dajugba:


I have not gotten their reply yet. Any solution on this, and what hosting are you using?

Bitxzcheck:
Betahost247 will end your life with useless downtime and Useless decisions



RUN for your life

betahost247:
Give us a trial

mike272:
Godd day guys, please have been thinking for a long while now on the best hosting service to use.

I really feel like using local providers like smartweb or qservers but am worried about their speed. Am also concern maybe they will have poor possibility of appearing in search engines like google

They have good uptime so am not so obssess with uptime because on the average most of them can boast of 99% uptime but am very concern with speed, price and search engine presence.

Am considering foreign providers too, like godaddy, bluehost , NameCheap etc. apart from namechaep others have high prices.

Am seriously considering going with NameCheap because they have been long in the business and are cheap too but I need to be very sure if it is cool.

Guys please what do you think? Base on experience, what would you recommend?

liltee123:
Which Nigeria hosting provider will you recommend.

bobbyANSELEM:


This is really heartbreaking. I'm switching to Qservers. Still working on it.

Pamela96:
It's quite unfortunate for them too because by the time they are done, they would have lost half their clients. I'm also moving my sites to A2 Hsting or Hostgator as we speak. I'm only being delayed since I don't have access to the updated versions of my website files. I've been looking up reviews of several hosting companies all day and to be frank, not many of them are encouraging. As a matter of fact, the moment I have the resources, I will be building my own servers for my sites. Tired of putting my business in other people's hands.

bobbyANSELEM:


Till now bro, there server is still fluctuating. My website comes on and off.

Garanntor.ng is shiiiiiit. I regrate hosting my website with them

Pamela96:
Yours is even better. Mine started loading like a snail within the last 3days, before it finally went dead. As if that was not enough, I logged in to find my site suspended today and the worst past is that I'm running a community platform with lots of paying users. How are my users supposed to trust me again? They probably think I'm a criminal now. Garanntor has ruined my reputable and damaged my business just in a couple days!

betahost247:
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betahost247:
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dollybliz:
No doubt, the joy of using any hosting company is their ability in Customer service. But to say the truth, If I'm working in Whogohost as a customer service representative, no single customer will complain.

You start a chat with them, it takes them 2-4 hours to respond.

You open a ticket, it takes them 10-48 hours to respond

You call them on phone, they finish all your money advertising their products and services to you at the comfort of your own money when your airtime finishes, they will never call back.

They respond to you, their support becomes like they are just starting.

I am tired. Which other hosting company Nigeria base that is good in customer service? I don't want to use a foreign host because I need to encourage entrepreneurship in my country thereby contributing my little purchase cost.

please suggest.

namedo:
Most SSL Certificates don't come cheap.
Please, suggest to me where and how to to get and install a cheap SSL Certificate