Letsreason:
Tecno W1? Ah! That's a bit outdated.
Am not surprised that it's misbehaving. first it have low memory space which is not efficient for regular Facebook app, Messenger and other bigger apps. I advice you to use the lite versions of the apps. Tecno W1 has low specs with low storage and RAM so limit the number of apps installed. Else it will be hanging and misbehaving.

He must have had issues with many bugs as a result of missing updates.
He has now received updates and is enjoying his device.
Thanks for the feedback @exectine.

Hello All

I'm still here and at your service

jyde003:
Would tecno phantom 5 ever get an Android OS upgrade and why does the phone get so hot and battery drains so fast

Tecno is working on rolling out updates.
We can't say for sure if an upgrade will be available

You can keep tabs on bbs.tecno-mobile.com/phantom for latest news as regards your device.
All the best sir.

kcy:
Pls I need another battery cover for my phone,.the follow come has gotten damaged, I can't on my phone again unless I use a sharp object to press it. pls help me out I use tecno l6

Tell us your Location, so we know how to be of assistance to you.

Seylad2009:

The phone is giving me serious problem.with app not more than 10, if I want to snap pictures the camera will hand after which it would show camera not responding.

Sorry dear.
Wish I can do more from here.
Please see an Engineer.

kalimera101:


please what's the contact details of your office in Benin

Here
No.5-7, Isekhere Street, Off Ibewe Rd, Ring Rd, Benin City, Edo, Nigeria +2348172951002

shiftback:
Na Carlcare be your best bet.

Exactly.

What's your location, OP?

damiflex:
I found one custom rom for tecno w3... It's based on xos.

http://bbs.tecno-mobile.com/forum/rom/107724-follow-my-lead-to-porting-an-xos-rom-to-tecno-w3

has a list you can use.
Just search for list of techno custom ROMs .

Seylad2009:
Just normal images and videos.

This shouldn't be the reason for the slolwing down.
Can you get any qualified phone engineer to help take a look?

Seylad2009:

Please help!
My Camon CX-Air I bought exactly a week now is Restarting itself. I first noticed it on Saturday, it restart itself twice on Sunday, once yesterday Monday and I discovered it restart itself when I woke up this morning.

Also, files I downloaded most Especially images or videos doesn't stay on the phone for more than 5 minutes before it will automatically delete.

So sorry about this.
What kind of files did you download?
Can you take screenshots of your internal and SD card memories and post here?

onlyTheTruth:


whats d las update on hios?

Hi there,
You can check your phone, to be aware.

Norman4real:
Hohohoho thats just a deadly virus. I had the same issue with a samsung phone last year and even formatting the phone didnt help. You may need to flash a new stock ROM and i believe thats where carlcare comes in.

Well said Norman.
Thank you.

edin:


I mean the pad itself. i cannot save anything on it because the pad cannot see any memory. both phone and mcard.
it keep displaying damaged usb

What's the device model?

Hello All.

Emmascholar:
My Techno W3 front flash is not working again plsssss.......... help

An Engineer can help with that. Where is your location?

jonnyp:
Good day friends,pls what can i do my tecno c9 is very slow...

So sorry about that.
Have you tried to delete apps that you do not use?

Checked for system updates?

What about backing up your important files and doing a factory reset?

edin:
pls my tecno g9 pad Is displaying "damaged USB try reformating" on the system ui. what should I do? it cannot see mcard

Okay, what PC are you using it on?
Is it a Windows10 PC?
Have you tried using another USB?

wallywest:
How long does tecno l8 plus battery last under heavy usage

Under heavy usage, it will go a whole day and you will have 20% left.

tlanry:
My 6months tecno droidpad 10 pro II has boot failure. I called most of the Carl care centers available, dey said D software is not available. How do I get it resolved.

I will be right back please.
Let me make more enquiry.

Which of the Carlcare service centres did you call?

[quoteauthor=Tamaramienteipost=56607378]

CarlcareMadam
[/quote]

The best way to find out what really happened is to visit our custoner service/repair centre. That way, your phone will be properly diagnosed and a way forward will be proffered.

If you tell me your location, I can give you an address and a contact that will attend to you speedily.

Sorry about the inconvenience experienced.

Pismo:
I stay at ibadan... so recommend...

Have you been to..

1st Floor, Alpha and Omega Building, Queen Elizabeth Road, Mokola, Ibadan, Nigeria +234 9099093018 +234 8172005296

The W5lite does not have fast charging tech.
OP, what is the input/output value written on the charger?

That could be a major factor, if unsatisfied, you can get a fast charging USB like Kodak.

Depending on your location, I can recommend a carlcare service shop that will attend to you ASAP.

dejiWEST:
Finally!!! this is great, easier solutions to problems, I like that.

Thanks Deji
*high five

Dear All,

The purpose of this thread is to serve our loyal customers and fans. We recognize the importance of an active online presence. Please bring all complaints and feedback (positive/negative) concerning your Tecno device here. We assure you that they will be followed up and treated to the best of our ability as humans.
We ask for your cooperation and support as truefans.

Please stay connected to this username and thread. There shall be announcements and gifts that are up for grabs as we proceed.

If you see anyone having an issue with their Tecno device, I am just a mention away from dealing with such.

As much as possible, all correspondence shall be done here. If need be, you will be advised to send a private message.

All in all, know that we are here to help ensure a smooth and pleasurable usage experience of your Tecno device.

We thank you for taking the time to read.

I am CarlCareMadam, how may I be of service to you today?