URGENT VACANCIES FOR GRADUATES WITH MEDICAL BACKGROUND
Customer contact Solutions Nigeria Limited (CCSNL) is a system integrator and BPO (Business Process Outsourcer) that provides technology and business solutions that help Organizations stay ahead as well as setting it apart from its competitors. Our Solutions improve Customer Engagement through Contact Centre Solutions and Communications Operations, and Microsoft CRM Solutions. We have over 10 years industry experience, and 2009 winner of the Frost and Sullivan award for Best practice for Business Development Leadership.

Job Brief:
We recruiting personnel with medical background for our client which is a technology company that provides individuals with access to emergency response service. Our client provides its services by partnering with several value providers across various industries (e.g. HMOs, hospitals, security companies, ambulance companies, marketing companies, payment companies, telecommunication company’s regulators etc.) using its mobile and web application.

Position: Medical Contact Center Agent
Job Type: Full Time
Qualification: BA/BSc/HND –with Medical Background (compulsorily)
Location: Lekki, Lagos
Job Field: Medical & Customer Service

Responsibilities

Work towards sales targets and sell client’s products and services such as telecommunications services, media content, etc.
On outbound projects agents are required to perform cold-calls or will contact potential customers who may have shown an interest in the product on offer or have maybe requested a quotation.
With regards to the product/service on sale, answering participant questions, as well as question participants to obtain full understanding of what information is being requested,
Providing quality customer service on every call.

Requirements:
Bachelor of Science minimum
Covering of Languages - English, Yoruba, Hausa, Ibo and Pidgin
o 100% English Speaking
o Excellent communication skills
o Good diction
o Good telephony skills
o Positive attitude
o Good personality traits-friendly, good manners and exciting


Intermediate working proficiency with MS Office Apps

Personality Attributes:
Good Knowledge retention
Attention to detail
Flexibility and fast learner
Organized
Calm under Pressure
Effective Communication skills
Good stress tolerance
Perks:
Join our team of young smart individuals.
Trainings
Equal opportunity work culture
Engaging and rewarding employee relation activities.
Competitive salary and medicals.

Method of Application
Applicants should send their applications with CV in Doc or Docx format attached to the mail. Application subject should be Medical Call Center Agent and should be sent to: hr@ccsnl.com or frontdesk@ccsnl.com on or before 14th April 2017.

Customer Contact Solutions Nigeria Limited (ccsnl) is a system integrator and BPO (Business Process Outsourcer) that provides technology and business solutions that help Organizations stay ahead as well as setting it apart from its competitors. Our Solutions improve Customer Engagement through Contact Centre Solutions and Communications Operations, and Microsoft CRM Solutions. We have 10 years industry experience, and 2009 winner of the Frost and Sullivan award for Best practice for Business Development Leadership.

Contact Center Agent
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lekki, Lagos
Job Field: Customer Service


Responsibilities

Work towards sales targets and sell client’s products and services such as telecommunications services, media content, etc.
On outbound projects agents are required to perform cold-calls or will contact potential customers who may have shown an interest in the product on offer or have maybe requested a quotation.
With regards to the product/service on sale, answering participant questions, as well as question participants to obtain full understanding of what information is being requested,
Providing quality customer service on every call.

Requirement:
Must be able to speak Hausa Fluently.
Good communication skills
Intermediate working proficiency with MS Office Apps
Good Knowledge of Customer Service
A passion for solving problems and providing solutions.
Emotional Intelligence.

Personality Attributes:
Good Knowledge retention
Attention to detail
Flexibility and fast learner
Organized
Calm under Pressure
Effective Communication skills
Perks

Join our team of young smart individuals.
Trainings
Equal opportunity work culture
Engaging and rewarding employee relation activities.
N40,000 per month (Salary is subject to upward review and other additional benefits)
Method of Application
Applicants should send their applications with CV in Doc or Docx format attached to the mail. Application subject should be Call Center Agent and should be sent to: hr@ccsnl.com

Customer Contact Solutions Nigeria Limited (CCSNL) is a system integrator and BPO (Business Process Outsourcer) that provides technology and business solutions that help Organizations stay ahead as well as setting it apart from its competitors. Our Solutions improve Customer Engagement through Contact Centre Solutions and Communications Operations, and Microsoft CRM Solutions. We have 10 years industry experience, and 2009 winner of the Frost and Sullivan award for Best practice for Business Development Leadership.

Contact Center Agent
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lekki, Lagos
Job Field: Customer Care


Responsibilities

Work towards sales targets and sell client’s products and services such as telecommunications services, media content, etc.
On outbound projects agents are required to perform cold-calls or will contact potential customers who may have shown an interest in the product on offer or have maybe requested a quotation.
With regards to the product/service on sale, answering participant questions, as well as question participants to obtain full understanding of what information is being requested,
Providing quality customer service on every call.
Requirements

Good communication skills
Intermediate working proficiency with MS Office Apps
Good Knowledge of Customer Service
A passion for solving problems and providing solutions.
Emotional Intelligence.
Personality Attributes:

Good Knowledge retention
Attention to detail
Flexibility and fast learner
Organized
Calm under Pressure
Effective Communication skills
Perks

Join our team of young smart individuals.
Trainings
Equal opportunity work culture
Engaging and rewarding employee relation activities.
N40,000 per month (Salary is subject to upward review and other additional benefits)
Method of Application
Applicants should send their applications with CV in Doc or Docx format attached to the mail. Application subject should be Call Center Agent and should be sent to: hr@ccsnl.com